Sr. Manager - Consumer Insights

Tropicana Brands Group; Chicago (IL); Hybrid; USD 109,000 - 160,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Company-provided life

STD/LTD insurance

Job summary

Tropicana Brands Group in Chicago, IL is seeking a Senior Manager, Consumer Insights to lead strategic insights across Marketing, Innovation, and Sales. This role, an individual contributor position, owns complex workstreams and partners with research agencies to influence key business decisions grounded in consumer understanding.

The ideal candidate will have 8+ years in consumer insights within CPg, strong qualitative and quantitative methods, and proficiency with Circana, Nielsen, Numerator.

Qualifications

• 8+ years of experience in consumer insights, market research, or related fields within the CPG industry.
• Experience in an in-house consumer insights team.
• Deep expertise in qualitative and quantitative research methods.
• Proficiency with syndicated data platforms (Circana, Nielsen, Numerator) and ability to translate data into strategic recommendations.
• Excellent communication and storytelling skills for leadership presentations.

Responsibilities

• Build and manage the insights learning agenda aligning with strategic priorities.
• Define consumer targets and demand space to sharpen marketing and product strategy.
• Monitor brand equity and consumer sentiment using diverse data sources.
• Interpret trends and translate into forward-looking brand implications.
• Lead consumer testing for innovation and packaging updates.
• Create high-impact reports and narratives for diverse stakeholders.
• Manage external research partners to ensure high-quality delivery.

Skills

Consumer insights

Storytelling

Stakeholder collaboration

Project management

Research methods

Data interpretation

Cross-functional teamwork

Education

Bachelor's degree in Marketing / Marketing Research / Data Science / Psychology / Business

Tools

Circana

Nielsen

Numerator

Job description

Tropicana Headquarters
525 W Van Buren St
Suite 1100
Chicago, IL 60607, USA

Description

Fresh-Squeezed Legacy, Bold New Chapter

Tropicana Brands Group is a $3B startup aiming to revolutionize the beverage category. Formed in 2022 as a joint venture between PAI Partners and PepsiCo, our portfolio includes iconic brands like Tropicana, Naked, KeVita, Izze, Copella, and Punica. With over 76 years of global leadership in the orange juice category,we’recommitted to preserving this legacy while driving innovation in other areas. From reimagining orange juice to creating functional smoothies and driving afternoon refreshments, we are striving to become the undisputed global leader in fresh and chilled beverages.

The brand marketing team is vital to Tropicana Brands Group’s success, driving brand awareness, customer engagement, and sales growth. This team'sobjectivesare to grow market share, improve consumer loyalty, andultimately driveprofitability through knowing our targetconsumer'sneeds, trends, and behaviors. Collaborating closely with other departments, the team ensures that marketing strategiesalign withbusinessobjectives,influence product development, and keep us competitive in a dynamic market.

Your Next Pour: The Opportunity

We are looking to add a Senior Manager, Consumer Insights to our Consumer Insights & Analytics team, to serve as strategic thought partner and trusted advisor to cross functional teams across Marketing, Innovation, and Sales. This role is responsible for shaping the consumer insights agenda, delivering strategic, actionable insights, and influencing key business decisions that drive growth for our portfolio of brands.

This individual contributor role has a high level of influence and impact and will independently own complex insights workstreams, partner closely with stakeholders, and leverage both internal data and external research partners to ensure brand strategies remain deeply grounded in consumer understanding.

This role operates in a hybrid environment, with 3 days per week in the downtown Chicago office.

Key responsibilities include:

• Build the insights learning agenda – ensure research plans and investments align to key strategic priorities, leveraging both internal resources and external partners. Ensure insights are actionable and embedded into marketing, innovation, and commercial decision making.
• Define consumer and demand space targets – define and illuminate priority target segments, need states, and occasions, enabling sharper targeting, positioning, and creative development for our brands.
• Monitor brand equity and overall consumer sentiment – analyze brand equity tracking, social listening, consumer reviews, and other qualitative and quantitative sources to uncover shifts in consumer sentiment for our brands and categories.
• Interpret consumer & market trends – continuously identify the consumer and cultural trends having impact on our categories, and translate into forward looking implications for brand strategy and innovation. (i.e. shifting preferences, emerging flavors, breakthrough packaging, compelling claims, health and wellness behaviors, etc).
• Inspire innovation pipeline development – design and manage consumer testing for development of innovation launches, renovations, and packaging updates, in accordance with the TBG stage-gate process and innovation insights playbook.
• Impact through insights reporting & storytelling – develop high impact reports, presentations, and narratives that clearly communicate strategic opportunities to diverse stakeholder groups.
• Manage external partners – serve as the primary point of contact for various research agencies, ensuring strong partnerships and high standards of delivery.

The Perfect Blend: Experience

8+ years of experience in consumer insights, market research, or related fields within the CPG industry. Experience within an in-house consumer insights team required. Food or beverage industry experience preferred.

Deep expertise in qualitative and quantitative research methods, including surveys, focus groups, ethnographies, and emerging tools

Strong proficiency with syndicated consumer and market data platforms (e.g., Circana, Nielsen, Numerator, or similar tools).

Demonstrated ability to translate complex data into strategic, actionable recommendations that influence business decisions.

Exceptional communication skills, both verbal and written. Strong storytelling skills, with ability to simplify narratives and present to leadership in a visual and compelling way.

Strong planning and organization skills, with ability to manage multiple priorities simultaneously

Results oriented, consistently taking a high degree of personal initiative to deliver against business objectives.

Builds and maintains relationships with cross-functional teams across TBG to enable collaboration and influence without authority.

Continuously seeks to deepen understanding and stay on top of ongoing shifts and the market research industry.

Bachelor's degree in Marketing, Marketing Research, Data Science, Psychology, Business, or related field

Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future

Must be located in the Chicago, IL surrounding area or willing to relocate for the duration of employment

Willingness to adapt and thrive in a blended work environment with 3-days in office, seamlessly transitioning between remote work and in-office operations

Perks That Pack a Punch

TBG is pleased to offer you a comprehensive benefits package which includes a 401(k) plan, medical, dental, vision,companyprovidedlife,STDand LTD insurance. In addition, you may also elect to participate in voluntary life, accident, hospital, and critical illness coverages.

The salary range for this position is $109,000 - $160,000 annually.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.