Sr. Manager, Commercial Underwriting

Hyundai Capital America; Plano (TX); Hybrid; USD 113,000 - 175,000; Full time

Benefits offered by this job

Hybrid work schedule: 4 on-site days +

Vehicle benefits: monthly allowances &

Medical, dental, vision plans

Job summary

Hyundai Capital America (HCA) seeks a Sr. Manager, Commercial Underwriting to lead the Underwriting team within the Commercial Finance Operations department. You will own credit, data, reporting, and policy developments, and build strong relationships with automobile dealers and internal partners.

You will guide priorities for Mobility product financing, support ALFA system improvements, and drive performance through reporting and process enhancements, while mentoring a growing team in Plano, TX.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Thorough knowledge of the commercial credit/review process, commercial underwriting and financial and credit analysis.
• Working knowledge of compliance laws as related to commercial vehicle lending, contracting and funding.
• 8+ years progressive Commercial Operations experience.
• 3+ years supervisory experience.

Responsibilities

• Oversee, establish, and define clear credit and underwriting priorities of Mobility products including Commercial Vehicle Finance, Subscription, Fleet, Truck, Trailer and B2B/OEM Equipment finance requests.
• Support the design requirements and implementation of the ALFA system from credit and underwriting perspectives.
• Create, validate, and monitor Commercial Finance reporting, data and methods and provide overviews and recommendations to senior management to drive process improvements.
• Coordinate with funding, servicing, sales, and collection teams to enhance operational effectiveness including process gaps, associate training, dealer training needs and communication.
• Lead, mentor, and develop team members by providing direction, performance feedback, and support to ensure effective collaboration, professional growth, and achievement of organizational and personal goals.

Skills

Credit underwriting

Team leadership

Stakeholder management

Credit analysis

Communication

Education

Bachelor’s degree or equivalent experience

Tools

ALFA system

Microsoft Office

Job description

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.

We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact—while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.

If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement.

What You Will Do

The Sr. Manager, Commercial Underwriting is responsible for leading and managing the Underwriting team within the Commercial Finance Operations department. This position provides operations leadership and subject matter expertise in development, expansion and maintenance of system enhancements, quality controls, reporting, and policy and procedures within Commercial Finance Operations Underwriting. In addition, the Sr. Manager, Commercial Underwriting will proactively establish and maintain internal and external relationships with key stakeholders including automobile dealers.

How You Will Make An Impact

• Oversee, establish, and define clear credit and underwriting priorities of various Mobility products including but not limited to products originating from Commercial Vehicle Finance, Subscription, Fleet, Truck, Trailer and B2B/OEM Equipment finance requests.
• Support the design requirements and implementation of the ALFA system from credit and underwriting perspectives. This will include identifying best practices and potential friction points that may occur during the underwriting process.
• Create, validate, and monitor Commercial Finance reporting, data and methods and provide overviews and recommendations to senior management to drive process improvements that lead to enhanced and efficient business performance
• Coordinate with funding, servicing, sales, and collection teams to enhance operational effectiveness including process gaps, associate training, dealer training needs and communication.
• Lead, mentor, and develop team members by providing direction, performance feedback, and support to ensure effective collaboration, professional growth, and achievement of organizational and personal goals.

What You Will Bring To The Role

• Minimum 8 years progressive Commercial Operations experience, including Commercial Mobility, Vehicle and Equipment underwriting.
• Minimum 3 years supervisory experience.
• Truck and trailer financing experience a plus.
• Daybreak and/or ALFA knowledge a plus.
• Bachelor’s degree or equivalent experience required.
• Thorough knowledge of the commercial credit/review process, commercial underwriting and financial and credit analysis.
• Working knowledge of compliance laws as related to commercial vehicle lending, contracting and funding.
• Portfolio management skills, including regular covenant reviews and managing draw requests.
• Relationship building skills with both internal and external customers.
• Ability to implement continuous operational improvements and new system
• Ability to lead, motivate and develop team members.
• Intermediate to advanced skills with Microsoft Office Suites, including Excel, Word, and Outlook
• Proven track record with delivering seamless customer experiences.

WE TAKE CARE OF OUR PEOPLE

At HCA, we know our success starts with our people. We offer a comprehensive rewards package designed to support your health, financial wellbeing, and life outside of work — so you can bring your best every day.

In Addition To Competitive Pay, Our Benefits Include

• Hybrid work schedule offering 4 on-site days and 1 remote day per week
• Vehicle benefits designed around your role, including monthly allowances and purchase and lease discounts
• Flexible health coverage with medical, dental, and vision plans, including no cost and low-cost options
• Annual employer HSA contribution to help offset healthcare expenses
• 401(k) with company match and immediate vesting, so you can start building your future from day one
• 100% company paid life and disability insurance for added peace of mind
• Wellbeing programs at no cost to you, including gym benefits and health resources
• Generous parental leave to support growing families
• Paid Volunteer Time Off, plus a company donation to a charity of your choice

At HCA, our benefits are more than perks — they’re part of our commitment to supporting you at work and in life. Learn more about benefits at HCA!

Other Details

Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace—because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at [e-mail].

Primary Location

United States-Texas-Plano

Work Locations

Dallas, TX

Job Type

Regular

Overtime Status

Exempt

Schedule

Full-time

Minimum Salary

$113,097.60

Maximum Salary

$175,301.28

Job Posting

Oct 12, 2026