Sr. Manager, Commercial Learning & Development – Operations

Apellis Pharmaceuticals, Inc.; United States; Hybrid; USD 147,000 - 197,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Job summary

Apellis Pharmaceuticals seeks a Sr. Manager, Commercial Learning & Development – Operations to lead the operational backbone of the function, driving governance, standards, and scalable processes across the portfolio.

This role requires strong program management, LMS experience, analytics, and cross‑functional collaboration to implement scalable, compliant solutions that enhance efficiency and effectiveness across Commercial Learning & Development.

Qualifications

• 7+ years in project management, training operations, or commercial excellence in Life Sciences.
• Experience implementing and governing learning systems, tools, and processes in a commercial organization.
• Proven success establishing infrastructure and standards that scale within biotech/pharma.

Responsibilities

• Own the operations and governance model for Commercial Learning & Development, establishing standards, processes, and documentation that drive consistency and accountability.
• Create, optimize, and maintain standard training class schedules, including Integrity Selling class schedules, coordinating facilitators, participants, and logistics across therapeutic areas.
• Support the structure and stand‑up of the new learning management system (LMS), and manage and continuously improve systems and tools (e.g., LMS, Veeva, certification tracking) to ensure compliance, efficiency, and accuracy.
• Standardize training surveys and lead reporting and analytics (survey aggregation, metrics, dashboards) to monitor performance and inform business decisions.
• Develop and oversee the Commercial Learning & Development calendars, scheduling, and project trackers, ensuring alignment and transparency across stakeholders and cross‑functional partners.
• Support Training Managers with scheduling, calendar invitations, and territory and field organization activities to enable efficient, well‑coordinated training delivery.
• Provide hands‑on support for training initiatives as needed, stepping in on delivery and execution to maintain continuity and quality.
• Serve as the liaison between administrative support and cross‑functional teams, ensuring clear communication, timely handoffs, and coordinated execution.
• Standardize communications and templates to improve stakeholder engagement and efficiency.
• Provide operational leadership for onboarding, vendor management, and meeting coordination, ensuring a professional and seamless learner experience.
• Partner with cross‑functional stakeholders to implement future‑forward solutions (intranet, governance policies, advanced analytics) that enable scalability as the organization grows.
• Serve as a strategic thought partner to the Director, Global Commercial Learning & Development, on process improvement and infrastructure, ensuring operational discipline and freeing leadership capacity for strategic initiatives.

Skills

Project management

LMS expertise

Data analytics

Cross-functional collaboration

MS Office

Training operations

Stakeholder management

Education

Bachelor's degree

Tools

LMS

Veeva

Smartsheet

Asana

Monday.com

Job description

Opportunity awaits those up to the challenge of developing transformative therapies across a broad range of debilitating diseases.

Summary:

The Sr. Manager, Commercial Learning & Development – Operations will lead the infrastructure, processes, and standards that enable the Commercial Learning & Development function to operate with efficiency, compliance, and scalability. This individual will serve as the operational backbone of the team, ensuring consistent execution across the Biogen franchise portfolio. The role requires exceptional organizational and systems expertise, strong project management skills, and the ability to partner cross-functionally to establish standards and governance that ensure Commercial Learning & Development delivers with excellence on behalf of the business.

Roles and Responsibilities:

• Own the operations and governance model for Commercial Learning & Development, establishing standards, processes, and documentation that drive consistency and accountability.
• Create, optimize, and maintain standard training class schedules, including Integrity Selling class schedules, coordinating facilitators, participants, and logistics across therapeutic areas.
• Support the structure and stand‑up of the new learning management system (LMS), and manage and continuously improve systems and tools (e.g., LMS, Veeva, certification tracking) to ensure compliance, efficiency, and accuracy.
• Standardize training surveys and lead reporting and analytics (survey aggregation, metrics, dashboards) to monitor performance and inform business decisions.
• Develop and oversee the Commercial Learning & Development calendars, scheduling, and project trackers, ensuring alignment and transparency across stakeholders and cross‑functional partners.
• Support Training Managers with scheduling, calendar invitations, and territory and field organization activities to enable efficient, well‑coordinated training delivery.
• Provide hands‑on support for training initiatives as needed, stepping in on delivery and execution to maintain continuity and quality.
• Serve as the liaison between administrative support and cross‑functional teams, ensuring clear communication, timely handoffs, and coordinated execution.
• Standardize communications and templates to improve stakeholder engagement and efficiency.
• Provide operational leadership for onboarding, vendor management, and meeting coordination, ensuring a professional and seamless learner experience.
• Partner with cross‑functional stakeholders to implement future‑forward solutions (intranet, governance policies, advanced analytics) that enable scalability as the organization grows.
• Serve as a strategic thought partner to the Director, Global Commercial Learning & Development, on process improvement and infrastructure, ensuring operational discipline and freeing leadership capacity for strategic initiatives.

Education, Registration & Certification:

Bachelor’s degree required; advanced degree in business or related discipline preferred.

Experience:

7+ years of experience in project management, training operations, or commercial excellence within Life Sciences. Demonstrated experience implementing and governing learning systems, tools, and processes in a commercial organization. Proven success establishing infrastructure and standards that scale within a growing biotech or specialty pharma company.

Skills, Knowledge & Abilities:

• Strong project management expertise with ability to design, implement, and sustain operational frameworks.
• Deep knowledge of learning management systems (LMS) and related digital platforms.
• Highly organized with strong attention to detail and ability to manage multiple priorities simultaneously.
• Exceptional collaboration and communication skills; able to partner across Sales, Market Access, HR, and other stakeholders.
• Strategic problem‑solver with a continuous improvement mindset.
• Comfortable navigating ambiguity and building new processes in a fast‑paced, evolving environment.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Teams) and experience with project management tools (e.g., Smartsheet, Asana, Monday.com, or equivalent).
• Ability to quickly learn and adapt to new systems and technologies that enable operational efficiency.

Other Details:

This role involves some domestic travel (field engagements, meetings, HQ collaboration) and regular in‑office engagement to support team and cross‑functional collaboration.

Benefits And Perks:

Apellis offers a great benefit package which includes health insurance with premium coverage, 401K with company match, paid time off (PTO), long- term disability insurance, life insurance and more! Visit http://apellis.com/careerbenefits.html to learn more.

EEO Statement:

Apellis is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, AIDS/HIV status, smoker/nonsmoker, and occupational pneumonoconiosis or any other characteristic protected under applicable federal, state or local law.

Travel Requirements:

10% Travel

Education:

Bachelor's Degree

Pay Information:

Base salary for this role will consider multiple factors, including but not limited to, candidate qualifications, relevant expertise, specialized skills, and industry experience in complement-targeted therapies. The targeted base salary range for this position is $147,000-$197,000. This range represents the base salary only and reflects Apellis' commitment to competitive compensation within the biopharmaceutical industry. The final salary offered may vary based on individual qualifications, business needs, and current market conditions.

Work Arrangement:

Hybrid

Benefits and Perks:

Apellis offers a comprehensive benefits package, including a 401(k) plan with company match, inclusive family building benefits, flexible time off, summer and winter shutdowns, paid family leave, disability and life insurance, and more! Visit https://apellis.com/careers/benefits/ to learn more.

SPECIAL NOTE ON BIOGEN ACQUISITION

Please note that as of May 14th, Biogen Inc. has acquired Apellis Pharmaceuticals. Click here to learn more about Benefits & Perks of working at Biogen: Benefits | Biogen Company Background: Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company leading the way in complement science to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two C3‑targeting medicines approved to treat four serious diseases. Breakthroughs for patients include the first‑ever therapy for geographic atrophy, a leading cause of blindness, and the first treatment for patients 12 and older with C3G or primary IC-MPGN, two severe, rare kidney diseases. We believe we have only begun to unlock the potential of targeting C3 across many serious diseases. For more information, please visit http://apellis.com or follow us on LinkedIn and X.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company leading the way in complement science to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two C3‑targeting medicines approved to treat four serious diseases. Breakthroughs for patients include the first‑ever therapy for geographic atrophy, a leading cause of blindness, and the first treatment for patients 12 and older with C3G or primary IC-MPGN, two severe, rare kidney diseases. We believe we have only begun to unlock the potential of targeting C3 across many serious diseases. For more information, please visit http://apellis.com or follow us on LinkedIn and X.