Sr Manager, Business Systems

Apptegy; Chicago (IL); On-site; USD 110,000 - 190,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision,

Life insurance

401(k) with employer match

Health Savings Accounts (HSA) and FSAs

Mental Health Reimbursement

Unlimited PTO

Parental and medical leave

Onboarding travel to Little Rock, AR

Job summary

Apptegy is seeking a Senior Manager of Business Systems to unify our enterprise stack across IT, Revenue Systems, and cross-functional teams. You will partner with Sales, Marketing, Finance, CX, and Security to align technology investments with business goals while building scalable data architectures and robust integrations.

You’ll lead a team of systems analysts and IT specialists, mentor staff, and drive the roadmap, ensuring tools and workflows meet evolving business needs in a fast-growth

Qualifications

• 6+ years of progressive experience in business systems or enterprise technology with leadership of technical ICs.
• Architecture & data integration depth with multi-system data flows and APIs.
• Hands-on technical operator capable of architecture and configuration work with executives.
• Exceptional business partnering with Sales, RevOps, Finance, and CX.
• AI and automation mindset to streamline workflows and boost velocity.

Responsibilities

• Partner with leadership across GTM, Finance, Security, and Engineering to align IT investments with business goals.
• Own and drive Apptegy's enterprise systems roadmap and reduce silos across IT, Revenue Systems, and Engineering.
• Architect data flows, APIs, and integrations across CRMs, marketing automation, and data warehouses.
• Mentor and develop a team of analysts, admins, and IT professionals while delivering hands-on architectural work.

Skills

Systems leadership

Architecture depth

Hands-on engineering

Business partnering

AI & automation mindset

Tools

Salesforce (CRM/CPQ)

HubSpot (Marketing Automation)

Atlassian (Jira/Confluence)

n8n / Glean

OpenAI/Anthropic integrations

Job description

Who We Are At Apptegy, we are more than a tech company; we are partners dedicated to transforming how schools communicate and shape the future of education. Your work here will directly empower districts to share their stories, engage their communities, and celebrate student success. We're a team of thoughtful, high-performing individuals committed to making a tangible impact. If you're looking for a dynamic environment where you'll be supported with exceptional mentorship and resources to grow your career.

Senior Manager, Business Systems

As Senior Manager, Business Systems, you will own and drive Apptegy's enterprise systems strategy, unifying technology, data flow, and internal tooling across IT, Revenue Systems, and cross functional operational teams. Reporting directly to our Sr. Director of Security & Enterprise Technology, you will lead a high-performing team of systems analysts, administrators, and IT specialists while serving as a strategic partner to leaders across Sales, Marketing, Client Experience, Finance, and Engineering.

You will sit at the intersection of technical architecture, GTM problem solving, and business partnering, ensuring our enterprise stack works the way our teams work, not the other way around. As a trusted business partner to executive and operational leaders across Sales, Marketing, Client Experience, and Finance, you will proactively uncover underlying business needs, build cross functional trust, and align technology investments directly with company goals. This is a hands on leadership role for a builder/operator who excels at stakeholder relationship management, data architecture, and team mentorship.

What You'll Do

Strategic Business Partnering & Stakeholder Alignment

• Serve as the primary business partner for leadership across Revenue Operations, Sales, Marketing, Client Experience, Finance, and Security, embedding with teams to deeply understand their operational workflows and commercial friction points.
• Act as a consultative advisor to business leaders, discovering root business challenges behind feature requests and codesigning technology solutions that balance short-term agility with long term enterprise scalability.
• Champion change management, user enablement, and system adoption across all business units, ensuring new tools, automation, and process updates are smoothly rolled out and enthusiastically adopted.

Enterprise Systems Leadership & Strategic Roadmap

• Own and drive Apptegy's enterprise systems ecosystem, connecting cross-functional system roadmaps across IT, Revenue Systems, Engineering, and support teams to eliminate silos and power unified business operations.
• Translate GTM and operational challenges into a clear, prioritized enterprise systems roadmap while defending trade-offs between speed, scalability, technical debt, and business impact.
• Drive a culture of support across all internal tooling, ensuring system architecture and workflows adapt to how our teams work rather than forcing rigid, unnatural processes onto stakeholders.

Systems Architecture & Data Integration

• Architect and maintain robust data flow patterns across the stack, including CRMs, marketing automation, help desk tools, data warehouses, and custom internal workflows.
• Design, build, and oversee point-to-point integrations and API connections between platforms, aligning technical decisions with data owners and cross-functional stakeholders.
• Oversee enterprise system health, access management governance, role based security permissions, and data hygiene standards across core platforms.

Technical Management & Team Leadership

• Lead, mentor, and develop a team of systems analysts, admins, and IT professionals, establishing clear ownership, technical standards, and career growth opportunities.
• Lead by being hands on technical with your direct reports and partner functions, stepping in directly to solve complex architectural challenges, debug integration issues, or optimize critical workflows.
• Partner with leadership across GTM, Finance, Security, and Engineering to evaluate, procure, implement, and continuously optimize internal technology solutions.

What You'll Bring / Who You Are

• Experienced Systems Leader: 6+ years of progressive experience in business systems, revenue operations, IT service management, or enterprise technology, with demonstrated success managing technical individual contributors.
• Architecture & Data Integration Depth: Proven experience architecting multi system data flows, point-to-point integrations (APIs, webhooks, ETL/ELT pipelines), and enterprise data governance frameworks in high growth environments.
• Hands-on Technical Operator: A leadership style rooted in technical credibility, equally comfortable whiteboarding long term system architecture with executive leadership and stepping into the details of configuration, schema design, or integration logic with your team.
• Exceptional Business Partnering: Proven track record as a trusted business partner to executive and commercial leaders (Sales, Marketing, RevOps, Finance, CX), with deep empathy for user workflows, superior relationship-building skills, and a consultative problem-solving approach.
• AI & Automation Mindset: Active commitment to leveraging modern AI, automation tools, and frontier LLM applications to streamline internal workflows, reduce operational toil, and increase team velocity.

What Makes You Stand Out

• Enterprise Platform Expertise: Deep hands-on experience administering and architecting core enterprise platforms such as Salesforce (CRM/CPQ), HubSpot (Marketing Automation), and Atlassian (Jira/Confluence).
• AI & Workflow Automation Passion: Demonstrated experience building or managing automated workflows using modern orchestration tools like n8n and Glean, or integrating frontier LLM model providers (e.g., Anthropic, OpenAI) into business processes.
• IT Help Desk & Infrastructure Exposure: Hands-on experience or familiarity with IT help desk management, service desk ticketing workflows, endpoint/access governance, and IT service delivery.
• B2B SaaS Industry Fluency: Solid understanding of the B2B SaaS business model, recurring revenue motions (lead-to-cash, renewals, expansion), and operational SaaS metrics.

Compensation Notice

The anticipated base salary range for this position is $110,000–$190,000, depending on qualifications, experience, location, and other job related factors.

Why Apptegy

Join a team that’s committed to your success. At Apptegy, we’re passionate about creating an environment where you can do your best work and find true fulfillment. We believe in investing in our people—both professionally and personally—because your well-being drives our collective impact.

US Employee Benefits

• Comprehensive medical, dental, vision, and life insurance coverage
• Retirement 401(k) with employer match
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs)
• Mental Health Reimbursement
• Unlimited paid time off, including seasonal (December) company-wide time off
• Paid parental and medical leave

MX Employee Benefits

• Private medical insurance for you and your dependents
• Life insurance
• 15 days Aguinaldo
• Vales de Despensa
• Fondo de Ahorro
• Caja de Ahorro
• Flexible paid time off policy
• Paid travel to/from Little Rock, Arkansas for Onboarding.

Apptegy champions the thoughtful integration of AI to empower our teams and processes. As we seek to understand your individual capabilities and how you might contribute, we ask that all responses to application questions and during interviews are genuinely your own. Please refrain from using AI generation tools, as our aim is to assess your authentic voice and expertise.

Equal Opportunity Employer Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.