Sr. Manager, Business Performance

4004 Aetna Medicaid Administrators; Illinois; Hybrid; USD 68,000 - 183,000; Full time

Job summary

CVS Health is seeking a Senior Manager, Business Performance to transform complex healthcare data into accurate reporting, insights, and actionable recommendations. This role leads dashboards, scorecards, analytical models, and reporting solutions that support quality, provider, operational, vendor, and financial performance.

You will partner with health plan leaders, identify trends, validate data, and explain results to both technical and nontechnical audiences.

Qualifications

• 7+ years of experience in healthcare analytics, business analysis, performance management, data reporting, or a related field.
• Experience in managed care or regulated environments.
• Advanced proficiency in Microsoft Excel and a BI platform such as Power BI or Tableau.
• SQL proficiency for querying and summarizing data from multiple sources.

Responsibilities

• Transform complex healthcare data into accurate reporting and actionable insights.
• Develop dashboards, scorecards, analytical models, and reporting solutions.
• Partner with health plan leaders to identify trends and explain performance results to stakeholders.
• Lead requirements gathering through development, validation, and implementation.

Skills

Excel proficiency

SQL querying

Dashboard development

Power BI/Tableau

Stakeholder management

Data interpretation

Problem solving

Communication skills

Education

Bachelor’s degree in a relevant field

Master’s degree preferred

Tools

Power BI

Tableau

Power Query

Power Automate

Python

SAS

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Manager, Business Performance is a senior individual contributor responsible for transforming complex healthcare data into accurate reporting, meaningful insights, and actionable business recommendations. This role leads the development of performance dashboards, scorecards, analytical models, and reporting solutions that support quality, provider, operational, vendor, and financial performance. The position serves as a technical business partner to health plan leaders by identifying trends, evaluating root causes, measuring outcomes, and clearly explaining performance results. The role requires advanced analytical capabilities, strong managed care knowledge, and the ability to independently lead work from requirements gathering through development, validation, and implementation.

Required Qualifications

• Seven or more years of experience in healthcare analytics, business analysis, performance management, data reporting, or a related field.
• Experience working within managed care, healthcare consulting, or another complex and regulated environment.
• Advanced proficiency in Microsoft Excel and a business intelligence platform such as Power BI or Tableau.
• Working proficiency in SQL, including the ability to query, join, validate, and summarize data from multiple sources.
• Demonstrated experience developing dashboards, scorecards, analytical models, and performance reports.
• Experience gathering and documenting data, business, functional, and reporting requirements.
• Strong understanding of data validation, quality assurance, reconciliation, and reporting controls.
• Ability to interpret complex data and communicate findings to technical and nontechnical audiences.
• Strong problem‑solving, written communication, presentation, and stakeholder‑management skills.
• Demonstrated ability to independently manage complex analytical work and competing priorities.

Preferred Qualifications

• Experience with Medicaid, Medicare, or other government-sponsored health programs.
• Knowledge of HEDIS, CAHPS, provider performance, value‑based care, P4P programs, health equity, or vendor performance management.
• Experience working with claims, encounters, eligibility, provider, utilization, quality, or member‑level data.
• Experience with Power Query, Power Automate, Python, SAS, or comparable data and automation tools.
• Experience supporting regulatory, contractual, accreditation, or state‑facing deliverables.
• Experience using automation and AI‑enabled tools to improve reporting and analytical processes.

Education

Bachelor’s degree in business, data analytics, information systems, finance, economics, healthcare administration, public health, or a related field. Equivalent professional experience may be considered. A master’s degree is preferred.

Pay Range

The typical pay range for this role is: $67,900.00 - $182,549.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/31/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.