Sr. Manager, Business Operations

Samsung Electronics Perú; Plano (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Samsung Electronics is seeking a Sr. Manager in Business Operations to ensure product availability aligns with forecasted demand. This role involves demand forecasting, inventory management, and collaboration across departments to enhance sales performance. Candidates should have substantial experience in the technology sector with advanced Excel skills. Join a leading company dedicated to innovation and excellence.

Benefits

Medical, Dental, Vision, Life Insurance

401(k) with company match

Employee Purchase Program

Tuition Assistance

Paid Time Off

Wellness Incentives

Qualifications

• 8+ years of experience managing CPFR relationships.
• Advanced proficiency in MS Excel functions.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Develop and maintain accurate sales forecasts.
• Monitor inventory levels and manage stockouts.
• Communicate demand forecasts weekly to stakeholders.

Skills

Data Analysis

Collaboration

Demand Forecasting

Inventory Management

Communication

Education

Bachelor’s degree in Business, Supply Chain Management, or Data Analytics

Tools

MS Excel

Job description

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Sr. Manager, Business Operations page is loaded

Sr. Manager, Business Operations

Apply remote type Hybrid locations 6625 Excellence Way, Plano, TX, USA time type Full time posted on Posted Yesterday time left to apply End Date: September 12, 2025 (30+ days left to apply) job requisition id R105301

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Sr. Manager, Business Operation is responsible for ensuring that product availability aligns with forecasted demand, both in the mid-term and long-term. This position requires strong collaboration with Sales, Product, and Operations teams to generate accurate forecasts and effectively manage demand across all HHP product categories. The Sr. Manager will be instrumental in driving demand planning, conducting in-depth data analysis, generating insightful reports, and implementing strategies to maximize sales while ensuring efficient supply chain management.

Role & Responsibilities

Demand Forecasting:

• Develop and maintain accurate sales forecasts for various timeframes, including short-term, mid-term, and long-term, utilizing a diverse range of forecasting methodologies.
• Analyze historical sales data, conduct thorough market research, analyze competitor activities, and identify key trends that influence demand.
• Incorporate seasonal fluctuations, promotional activities, and other relevant factors into demand forecasts.
• Regularly review and update forecasts based on actual sales data and prevailing market conditions.
• Conduct strategic demand managing to maximize supply allocation for launch readiness within limited supply

Inventory Management:

• Monitor inventory levels across all sales channels and proactively identify potential stockouts or instances of excess inventory to maximize sales opportunities.
• Collaborate closely with operations teams (SCM, Packaging, LPS, PM, etc.) to ensure timely order fulfillment and maintain optimal inventory levels.
• Proactive demand operations to zero out part exposure before EOL

Collaboration:

• Work closely with sales, marketing, operations, and finance teams to ensure alignment of demand plans with overall business objectives including target plan, market share and KPIs
• Communicate demand forecasts and inventory plans to relevant stakeholders on a weekly basis.

Data Analysis & Reporting:

• Analyze sales & inventory data, and market trends using data analysis tools.
• Prepare regular reports that provide insights into demand forecasts, inventory performance, and KPIs.

Skills and Qualifications

Minimum Qualifications

• Bachelor’s degree in Business, Supply Chain Management, Data Analytics and 8+years of experience managing CPFR relationships in the telecommunications, technology, or consumer product goods industries
• Advanced proficiency in MS Excel functions, including experience with modeling and data analysis
• Ability to work independently in a fast-paced, multi-cultural environment
• Effective written and verbal communication at a professional level
• May require additional working hours beyond a normal schedule to meet high-stress, time-sensitive deadlines that can be both cyclical and dynamic
• Travel up to 15%
• Demonstrates a commitment to policies and procedure, which includes attendance, confidentiality, conflict of interest, and ethical responsibilities

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( https://news.samsung.com/global/ ).