Sr. Manager, AI Solutions & Delivery

Crocs; Broomfield (CO); Hybrid; USD 145,000 - 160,000; Full time

Benefits offered by this job

Company incentive program

Medical, dental, vision coverage

401k with company match

Paid time off

Life and AD&D insurance

Disability coverage

Job summary

Crocs, Inc. is seeking a Sr. Manager, AI Solutions & Delivery to lead a cross‑functional AI program, aligning initiatives with strategic priorities and measurable outcomes.

You will own governance, define success metrics, manage a team, and partner with Enterprise AI leadership to deliver enterprise‑scale AI enablement across the organization.

The role offers a flexible in‑person/virtual schedule with Collaborator persona; salary $145,000–$160,000 and comprehensive benefits.

Qualifications

• Bachelor's degree or equivalent in Business, Computer Science, Engineering, or related field; MBA or relevant master's preferred.
• 8+ years of progressive experience in program management, delivery leadership, solutions analysis, or related enterprise technology roles.
• 3+ years of people-management experience, including leading cross-functional teams.
• Proven ability to stand up new enterprise programs, including governance frameworks and intake processes.
• Experience managing complex portfolios with executive stakeholders and delivery constraints.
• Understanding of enterprise risk, compliance, and control frameworks, with governance integration.
• Exceptional stakeholder management and executive communication, including presentations to C-suite.
• Technical curiosity and ability to learn AI landscape and collaborate with engineering teams.

Responsibilities

• Manage and operate AI intake, evaluation, prioritization, and requirements documentation.
• Develop and manage the Applied AI roadmap with Enterprise AI leadership.
• Define success metrics, ROI frameworks, and executive reporting for AI initiatives.
• Establish and enforce responsible AI governance, including data usage, model risk, and bias monitoring.
• Serve as the business-facing leader for AI solutions, translating business needs into delivery specs.
• Own the structure and documentation standards for cross-functional alignment.
• Design and execute enterprise AI enablement, playbooks, and change management.
• Lead, manage, and develop a high-performing AI solutions delivery team.

Skills

Program management

Delivery leadership

Solutions analysis

Digital transformation

Management consulting

Stakeholder management

Executive communication

AI landscape familiarity

Education

Bachelor's degree in Business/CS/Engineering

MBA

Tools

Governance frameworks

Job description

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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

What You'll Do

• Manage and operate the AI intake, evaluation, prioritization, and requirements documentation process using a structured framework aligned to business value, feasibility, capacity, risk, and cross-functional delivery readiness.


• Develop and manage the Applied AI roadmap in partnership with Enterprise AI leadership, ensuring initiatives align to strategic priorities and measurable outcomes.


• Define success metrics, ROI frameworks, adoption measures, and executive reporting routines that clearly demonstrate the value delivered by AI initiatives.


• Establish and enforce responsible AI governance practices, including standards for data usage, model risk, bias monitoring, human-in-the-loop controls, compliance, and auditability.


• Serve as the primary business-facing leader for AI solutions, facilitating requirements, validating use cases, managing tradeoffs, and translating business needs into clear, aligned delivery specifications.


• Own the structure, standards, and process for requirements documentation to ensure cross-functional teams have a shared understanding of scope, decisions, dependencies, and success criteria.


• Design and execute enterprise AI enablement, training, documentation, playbooks, change management programs, and delivery transformation practices that build AI literacy, accelerate adoption, and help teams use AI to improve how projects are delivered across the organization.


• Lead, manage, and develop a team while fostering a high-performing culture of accountability, stakeholder service, and continuous improvement.

What You'll Bring to the Table

• Bachelor's degree or equivalent experience in Business, Computer Science, Engineering, or a related field; MBA or relevant master's degree preferred.


• 8+ years of progressive experience in program management, delivery leadership, solutions analysis, digital transformation, management consulting, or related enterprise technology roles.


• 3+ years of people-management experience, including building, developing, and leading cross-functional teams.


• Proven ability to stand up new enterprise programs, including governance frameworks, intake processes, prioritization models, measurement systems, and executive reporting.


• Deep experience managing complex portfolios across multiple business functions with competing priorities, executive stakeholders, dependencies, and delivery constraints.


• Understanding of enterprise risk, compliance, and control frameworks, with the ability to embed governance into delivery without creating unnecessary bottlenecks.


• Exceptional stakeholder management, executive communication, and influence skills, including comfort presenting to C-suite audiences and leading through ambiguity.


• Technically curious and able to quickly learn the AI landscape, evaluate feasibility, ask strong questions, and partner credibly with engineering and business teams.

#LI-AE1

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title:Sr. Manager, AI Solutions & Delivery

Salary or Pay Range: $145,000 - $160,000

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.