Sr. Manager, Account Operations

Ultra Clean Technology

Phoenix (AZ)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

Job summary

A leading technology firm in Phoenix, AZ is seeking a talented Sr. Manager, Account Operations to drive sales and account management for key sectors like semiconductors and Oil & Gas. The role involves developing business plans, managing the sales cycle, and collaborating across departments to enhance customer relations. Candidates should have 5+ years of target account experience and a bachelor's degree in a relevant field. Excellent benefits including medical and 401(k) are offered.

Qualifications

5+ years of experience with target accounts.
Experience in semiconductor and/or Oil & Gas industry.
Ability to present and communicate persuasively.

Responsibilities

Manage the entire sales cycle from finding a client to securing a deal.
Create detailed business plans to attain predetermined goals.
Negotiate agreements and maintain records of sales data.

Skills

Analytical approach

Interpersonal skills

Cross-functional leadership

Problem-solving skills

Education

Bachelor’s degree in relevant field

MBA

Job description

UCT is looking for a talented Sr. Manager, Account Operations to join us in Phoenix, AZ.

The Account Management leader will maintain a keen understanding of the semiconductors and Oil & Gas industries and value chain. Will bring expertise in sales, business development, product technology, customer needs, and competitive environment, relating them to future sales prospects, new product development partnerships and execution to ensure significant share increase across the main accounts. This individual will work with the Marketing, Sales, Operations, Customer Service, Field Engineering, Engineering and R&D to provide vision, guidance, and for growing the accounts and UCT FS footprint with these customers.

Essential Duties and Responsibilities

Create detailed business plans designed to attain predetermined goals and quotas.
Negotiate agreements and keep records of sales and data.
Manage the entire sales cycle from finding a client to securing a deal.
Initiate new product development based on customer long‑term technology trends.
Unearth new sales opportunities through networking and turn them into long‑term partnerships.
Serve as an evangelist for our products through thought leadership and blogging, social media, and speaking.
New product introductions, offerings and promotions.
Present the needs and voice of the customer to the organization and gather OEM trends intelligence to develop new customer solutions and growth initiatives.
Provide professional after‑sales support to maximize customer loyalty.
Remain in regular contact with your clients to understand and meet their needs.
Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.
Develop and implement the strategy for pricing, messaging, promotion and selling of our products to key OEM accounts.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills and Abilities

In‑depth knowledge of target market including customers, suppliers, key personnel, products, applications and technology.
A highly analytical approach.
Ability to lead and communicate cross‑functionally with engineering and other departments.
Sense of ownership and pride in your performance and its impact on company’s success.
Critical thinker and problem‑solving skills.
Team player.
Great interpersonal and communication skills.
Experience in semiconductor gas delivery systems is a distinct plus.
Ability to assimilate and synthesize market‑related information from a variety of sources into a cohesive plan. Excellent oral and verbal communications skills.
Ability to present and speak persuasively in public.

Educational / Certification Requirement

Bachelor’s degree in relevant field. MBA is an advantage.

Work Experience

5+ years of experience with target accounts.
Experience in the semiconductor and/or Oil & Gas industry with substantial responsibility that included contact with a variety of industry firms.

Ultra Clean Technology is proud to be an equal‑opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

UCT offers an excellent benefits package to all full‑time employees, which includes medical, dental, vision, 401(k), and paid time off.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Project Management

Industries

Semiconductor Manufacturing and Oil and Gas

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Inferred from the description for this job

Medical insurance