Sr. Managed Assets Officer - Boston, MA

Berkshire Bank; Boston (MA); Hybrid; USD 115,297 - 212,491; Full time

Job summary

Beacon Bank seeks an experienced Senior Credit Workout Officer to develop strategies for minimizing losses on high‑risk lending relationships. You will partner with risk, legal, and loan servicing teams to ensure timely reporting and compliant actions.

In this hybrid role, you will manage problem portfolios, prepare waivers and forbearance agreements, and communicate with borrowers and senior management to drive recoveries while protecting the bank's interests.

Qualifications

• Bachelor's degree required.
• Relevant credit training and CRE/C&I/SBA knowledge.
• At least 10 years of commercial lending/workout experience.
• Proficiency in MS Word and Excel; ability to analyze financial statements.

Responsibilities

• Monitor and manage assigned commercial relationships to minimize delinquencies and losses.
• Prepare written memos for waivers, amendments, restructurings and forbearance.
• Coordinate with counsel to document negotiated arrangements.
• Provide status updates and strategy recommendations to senior management.
• Lead pre-workout activities including appraisals and title searches.
• Estimate loss exposure and develop action plans to correct deficiencies.

Skills

Communication skills

Negotiation skills

Presentation skills

Problem solving

Organizational skills

Education

Bachelor's degree

Credit training

Tools

MS Word

MS Excel

Job description

Status: Exempt/Officer/SVP

Grade: 14

Salary Range: $115,297 - $212,491

Location: Hybrid - Providence, RI or Boston, MA

Principal Objective

Reporting to the Director of Managed Assets, the individual will establish efficient and effective workout strategies on high risk, negatively rated lending relationships. They will collaborate with Executive Management, the Director of Managed Assets, Regional leaders and lenders from various lines of business with a goal of improving the overall corporate asset quality by developing strategies for minimizing losses, maximizing recoveries and avoiding reputational harm in a cost-effective manner. Partner with Credit Risk colleagues, Loan Review, Legal, Loan Servicing and other internal teams to ensure timely and accurate administrative, financial, and compliance reporting.

Primary Responsibilities

Monitors and manages assigned Commercial relationships to minimize delinquencies and loan losses through timely identification of problem accounts and the development of appropriate resolution-oriented workout strategies. Ability to perform the following:

• Act as the primary loan officer for a problem loan portfolio including the daily control of overdrafts on deposit accounts related to the portfolio;
• Analyze and prepare written approval memorandums for waivers, amendments, restructuring and forbearance agreements;
• Work closely with counsel to ensure negotiated arrangements are properly documented;
• Meet and communicate regularly and effectively with borrowers and provide summary memos to memorialize status changes and strategy recommendations to Bank senior management;
• Manage the Pre‑workout process including documentation evaluation, coordination of appraisals and title searches on collateral property and the engagement of appropriate legal counsel;
• Estimate loss exposure, ascertain accrual status, develop strategies to correct documentation deficiencies, and execute plans of action;
• Serve as the primary contact for all loan‑related communications, including borrowers, bank participants, legal counsel, and internal/external stakeholders;
• Monitor borrower performance, financial condition, and covenant compliance to ensure timely risk rating adjustments and proactive issue identification;
• Prepare various monthly/quarterly required management reports on Commercial loans, including Watch Reports, Specific Reserve Analyses and any and all applicable Credit Risk Gateway Forms;
• Ensure compliance with all relevant federal and state banking laws, rules, regulations and customary practices required to mitigate risk and uphold the appropriate ethical standards.

The above description covers the most significant duties performed but does not exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned to this job.

Job Specifications (Skills, Knowledge and Abilities Required)

Education

• Bachelor's degree required
• Relevant industry related credit training and fluency in customary CRE, C&I, and SBA structures and products

Experience

• At least 10 years of commercial lending/workout experience.
• Proficiency in MS Word/Excel.
• Ability to interpret financial statements and/or tax returns.
• Knowledge of bankruptcy/receivership laws/regulations and relevant legal concepts related to restructurings, collections and perfecting collateral.

Behavioral Skills

• Possess a curious nature and polite skepticism.
• Ability to maintain a professional demeanor and control emotions even in heated and difficult situations.
• Excellent communication, negotiation and presentation skills in addition to strong analytical, organizational, investigative and problem‑solving skills required.
• Must be flexible and have a consistent, positive attitude with a desire to identify and work towards achieving the best possible resolutions for the organization.
• Independent, goal‑oriented individual who can think creatively to solve complex problems.
• Consistently demonstrate behaviors associated with Brookline Bancorp's Core Four values: adaptability, accountability, leadership, and teamwork.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.

Equal Opportunity Employer

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.