Job Description
Position Summary
The Senior Analyst Logistics Fulfillment Planning supports end-to-end basing logistics planning and execution by coordinating schedules, daily operations, and recovery plans across replenishment, warehousing, fulfillment, damage prevention, and customer management. This role translates planning signals into actionable operating plans, monitors execution to service and cost targets, identifies risks and constraints, and drives cross-functional actions to stabilize performance and drive predictability. The Senior Analyst serves as an operational connector across internal teams and external partners, ensuring clear communication, disciplined follow-up, and timely escalation to protect customer service and working capital.
Specialty Focus
This role is responsible for coordinating, communicating, executing transportation plans and supporting operations execution, and for tracking carrier and vendor performance metrics related to cost, transit time, velocity, and working capital management. The analyst services internal and external stakeholders by preparing performance insights, facilitating decision-making, and driving follow-up actions through S&OP, S&OE, Brewery Replenishment, and Distributor Operations Management.
Core Responsibilities
Senior Logistics Fulfillment Planning Analyst (≈80%)
Execution & Operating Routines
- Coordinates basing logistics plans and operating schedules (daily/weekly/monthly) across replenishment, warehouse, and fulfillment to meet service, cost, and inventory targets, including support for appointment scheduling and shipment execution alignment
- Monitors execution versus plan; identifies constraints and execution gaps (e.g. MSO to target, appointment availability, late pickups, capacity, labor, inventory availability, carrier coverage) and drives same-day/week recovery actions with functional owners.
- Prepares agendas, pre-reads, and action logs for S&OE/weekly execution reviews, Distributor Operations touchpoints, and site/warehouse operating reviews, ensuring alignment on shipment execution, service risks, and recovery actions, and documents decisions and follow-ups.
- Leads issue triage by gathering facts, quantifying customer/service impact, and routing/owning actions across replenishment, fulfillment, damage prevention, transportation, and customer management teams through to closure.
- Leads cross-functional root cause analysis of recurring service, capacity, inventory, and transportation execution issues; develops sustainable corrective actions, tracks implementation progress, and recommends process improvements to improve service, cost, and operational performance.
Reporting & Data Support
- Builds and maintains routine performance reporting (service, fill rate, on-time delivery, inventory health, damages, claims, transportation cost, transit time, velocity, and working capital) using available system outputs, platforms, and business intelligence tools to deliver accurate, timely, and standardized insights.
- Validates data completeness and investigates anomalies; partners with WMS/TMS/ERP process owners, carriers, and vendors to correct data and address root causes impacting metrics and execution performance.
- Compiles weekly and monthly KPI packs and scorecards for S&OP, S&OE, Distributor Operations, and Logistics Council forums; ensures consistent metric definitions, commentary, and version control, and highlights key risks, gaps, and performance trends.
- Develops and enhances analytical tools, dashboards, and performance reporting frameworks; identifies emerging trends and risks, translates data into actionable business insights, and presents recommendations to Logistics and Supply Chain leadership.
Documentation & Training Support
- Maintains operations playbooks and documentation (standard work, escalation paths, recovery plans, capacity assumptions, carrier routing guides, and hand-offs) by incorporating approved changes and confirming owners and effective dates.
- Supports deployment of new routines and changes by preparing materials, coordinating communications, and tracking completion/adoption across internal teams and external partners as needed.
- Ensures operating standards, scheduling expectations, and escalation processes are communicated consistently across replenishment, warehousing, fulfillment, transportation partners, and customer-facing teams.
- Contributes to, creates and maintains standard operating procedures, process/decision flow maps, and best practice documentation.
- Serves as a subject matter expert for logistics execution processes by identifying documentation gaps, recommending process standardization opportunities, and coaching team members on tools, reporting, operating routines, and best practices.
Cross-Functional Coordination
- Coordinates across Logistics, Customer Management, Supply Chain Planning, Warehouse Operations, Procurement, Finance, and IT-plus carriers and 3PLs-to align capacity, resolve execution issues, and cl