Sr. Logistics & Customs Analyst

Mattel, Inc.; San Bernardino (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Mattel, Inc. is seeking a Sr. Customs Analyst to maintain a steady flow of goods through the Import/Export supply chain. The role emphasizes flawless execution, proactive problem-solving, and regulatory compliance across ocean, air, and land shipments.

You will collaborate with freight forwarders, brokers, and internal teams to resolve issues, file required documentation, and analyze data for reporting. A strong background in customs operations and HTS classification is expected.

Qualifications

• Bachelor’s Degree in supply chain, logistics, transportation, engineering, or related field.
• 3+ years of experience in customs brokerage operations.
• Excellent data analytics, problem-solving, reasoning, and influencing skills.
• Ability to develop new tools to streamline department processes.

Responsibilities

• Review CBP documents for accuracy and file customs entries for Ocean/Land/Air Imports.
• Monitor timely filings of customs entries according to CBP guidelines.
• Assess HTS classification and apply GRIs; maintain part master in internal systems.
• Ensure compliance with customs regulations and timely payment of duties and taxes.
• File PSCs (Post Summary Corrections) and reconciliation entries as required.
• Maintain documents under 19 CFR 163 and coordinate with internal teams, brokers, and agencies.
• Provide ad-hoc reporting and data analysis; continuously improve department processes.

Skills

Data analytics

Excel

Communication

Self-motivation

Collaboration

Education

Bachelor's Degree in supply chain/logistics/engineering

Tools

Excel

Access

Job description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team

The Inbound Transportation and Customs department is part of our Global Supply Chain team. This team is responsible for controlling the flow of goods ensuring cargo is offloaded from the aircraft, truck or vessel, it is customs clear so that it can be released to the importer without delay. The containers are then picked up and taken to the DC, where the cargo is segregated and ready to meet the customers fulfillment requirements. In order to meet the requirements, all truck, air and ocean shipments need to clear customs timely and accurately, resolving all entry issues prior to transmission to ensure the DC’s has the product ready and issue free for customer orders.

The Opportunity:

The Sr. Customs Analyst is responsible for keeping a continuous flow of goods through the Import/Export supply chain. The primarily responsibility of this position is related to the flawless execution of the daily operations through a constant communication with the different logistics suppliers and internal areas. The Sr. Logistics & Customs Analyst is also in charge of Customs-related activities that must be performed with diligence and in adherence to CBP guidelines. Those duties must be executed by keeping a proactive and positive problem-solving approach. This position requires an incumbent that is knowledgeable, self-directed, and can complete work with little direction.

What Your Impact Will Be

• Review of Customs documents to be filed with CBP ensuring accuracy.
• Filing customs entries for Ocean/Land/Air Imports. Monitor timely filings of customs entries according to CBP guidelines.
• Assess HTS classification and apply the GRIs principles (General Rules of Interpretation). Maintain part master in internal system for new lines of products imported into the U.S.
• Ensure compliance with customs regulations.
• Ensure the proper and timely payment of duties, taxes, or other charges assessed or collected by CBP on merchandise by reason of its importation.
• Filing PSCs (Post Summary Corrections) & reconciliation entries when required.
• Maintain documents required under 19 CFR 163.
• Monitor and track customs clearances and resolve any delays or issues.
• Coordinate with internal teams, freight forwarders, customs brokers, and government agencies to resolve customs-related issues.
• Maintain accurate and up-to-date knowledge of customs regulations and procedures.
• Support the development and implementation of customs compliance procedures and policies.
• Provide reporting (departmental, financial, etc.) & data analysis on an ad-hoc level.
• Consistently strive to innovate & streamline department tasks by collaborating with fellow employees & outside departments.
• Proactively resolves and escalates any issues to appropriate personnel.
• Other responsibilities and tasks as assigned by your manager or supervisor.

Experience And Education

• Bachelor’s Degree in the following preferred fields - supply chain, logistics, transportation, engineering, or a related field.
• 3 or more years related experience in customs brokerage operations.

Required Knowledge And Skills

• Excellent data analytics, problem-solving, reasoning, and influencing skills.
• Intermediate or above skills with Microsoft Office Programs including Excel, Access.
• Ability to develop new tools to help streamline department processes
• High brainpower, high horsepower and high standard of excellence.
• Able to flourish in a fast pace, high volume environment.
• Self-directed, self-motivated, motivated to develop and grow.
• Able to collaborate with internal and external customers and partners at all organizational levels.
• Able to effectively communicate verbally and in written form internal and external customers and partners at all organizational levels.
• Able to effectively interpret and communicate analysis and results throughout the organization.
• Prior experience with US Ocean freight - both import and export – as well as Air freight operations.
• Understanding of International Trade Terms (Incoterms).

Preffered Skills

• CTPAT and/or ISA experience.
• Customs Broker License.
• Previous supervisory experience.
• Experience with export processes and documentation.

What It’s Like To Work Here

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors

• We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .

Mattel is an Affimative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

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