Materials Operations Coord

Mattel; Pennsylvania; Hybrid; USD 42,000 - 64,000; Full time

Job summary

Mattel seeks a Material Operations Coordinator to manage daily DTC order waves, balancing workload across picking, packing, replenishment, and shipping to meet customer commitments. You will review system data, inventory, and demand to sequence orders efficiently while resolving discrepancies promptly.

Ideal candidates bring warehouse or e-commerce fulfillment experience, strong data analysis, and excellent collaboration with inventory, transportation, and operations teams.

Qualifications

• Experience in warehousing, distribution, logistics, or DTC/e-commerce fulfillment.
• Ability to analyze order volume, inventory, workload, and operational data.
• Strong familiarity with warehouse management systems (WMS).
• Excellent organization and planning in a fast-paced environment.

Responsibilities

• Monitor order volume and workflow; adjust wave releases to support fulfillment.
• Review data to determine order release sequencing based on demand and inventory.
• Coordinate with DTC Operations leadership to balance workload across picking, packing, replenishment, and shipping.
• Identify delays, inventory issues, or capacity constraints affecting orders.
• Resolve order, inventory, and system discrepancies to progress fulfillment.
• Prioritize expedited and high-priority orders per business and customer needs.
• Communicate changes in volume, priorities, and system issues to partners.
• Maintain accurate system data and wave planning documentation.

Skills

Data analysis

Prioritization

Coordination

Communication skills

Attention to detail

Team collaboration

WMS proficiency

Microsoft Office

Tools

Blue Yonder WMS

Microsoft Office

Job description

CREATIVITY IS OUR SUPERPOWER.It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Material Operations Coordinator plans, creates, and releases daily order waves for Direct-to-Consumer (DTC) operations based on order volume, inventory availability, operational capacity, and shipping priorities. The essential duties and responsibilities for the DTC Material Operations Coordinator position include the following:

• Monitors order volume and workflow throughout the shift and adjusts wave releases and priorities to support efficient order fulfillment.
• Reviews system data, order demand, inventory availability, and operational requirements to determine appropriate order release sequencing.
• Coordinates with DTC Operations leadership to balance workload across picking, packing, replenishment, and shipping areas.
• Monitors wave and order progress to identify potential delays, inventory issues, capacity constraints, or other exceptions that may impact customer orders.
• Researches and assists with resolving order, inventory, and system discrepancies that may prevent orders from progressing through fulfillment.
• Prioritizes expedited, time-sensitive, and other high-priority orders based on business and customer requirements.
• Coordinates with Inventory, Transportation, Operations, and other internal departments to support accurate and timely order fulfillment.
• Reviews and interprets operational reports and data to identify backlogs, workload needs, and potential risks to daily fulfillment goals.
• Communicates changes in order volume, priorities, system issues, and operational constraints to appropriate partners.
• Maintains accurate system data and documentation related to wave planning and order processing.
• Supports changing business needs and peak-volume periods by adjusting wave plans and priorities accordingly.
• Performs work with a high degree of accuracy and attention to detail.
• Ability to operate a computer using Microsoft Office software and learn Blue Yonder WMS.
• Other responsibilities and tasks assigned by your manager or supervisor.

• Experience working in a warehouse, distribution, logistics, or DTC/e-commerce fulfillment environment preferred.
• Ability to analyze and interpret order volume, inventory, workload, reports, graphs, and other operational data.
• Strong WMS familiarity,
• Strong organizational and planning skills with the ability to prioritize work in a fast-paced environment.
• Ability to preparereports as needed(daily, weekly, monthly).
• Strong attention to detail and ability to perform work accurately.
• Ability to identify issues, research discrepancies, and coordinate with appropriate teams to support resolution.
• Strong computer skills, including Microsoft Office, with the ability to learn warehouse management and order processing systems.
• Strong written and oral communication skills.
• Ability to collaborate effectively with management, warehouse staff, Inventory, Transportation, and other internal partners.
• Ability to read and interpret order information, inventory reports, shipping documents, and other operational documentation.
• Strong and accurate data entry skills.
• Ability to adapt to changing order volumes, priorities, and operational needs.

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

This role is an in-office role Monday-Thursday, and work from home on Fridays. We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:

The Culture at Mattel

Corporate Philanthropy