Sr. Logistics Analyst - Cold Chain Lead

Biopharma Careers; Zebulon (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

GSK in the United States is seeking a seasoned Cold Chain Logistics Lead to manage end-to-end temperature-controlled shipments across the U.S. supply network.

You will partner with supply, quality, external carriers and commercial teams to design, implement, and optimize temperature-controlled transport solutions. The role requires strong data analytics, experience with BI tools, and a track record of leading cross-functional programs to protect product integrity and compliance.

Qualifications

• Bachelor's degree or equivalent practical experience in supply chain, logistics, engineering or life sciences.
• Minimum 5 years' experience in logistics, supply chain or cold chain operations.
• Experience managing temperature-controlled transportation and packaging solutions.
• Strong analytical skills with experience using Excel and reporting or BI tools.
• Demonstrated ability to work with external carriers and 3rd party logistics providers.
• Clear written and verbal communication skills with cross-team collaboration.

Responsibilities

• Lead end-to-end cold chain shipments from planning to carrier execution and delivery confirmation.
• Build and maintain operational metrics, reports and dashboards to guide decisions.
• Investigate temperature excursions and shipment failures with QA and ops teams.
• Drive SOPs to enhance reliability, speed and cost-efficiency across the network.
• Support oversight of 3PL warehouse partner and external Cold Chain storage operations.
• Lead/document training on Cold Chain procedures and ensure GDP and ALCOA++ compliance.
• Interface with central support teams as site liaison for Cold Chain activities.

Skills

Logistics experience

Cold chain ops

Analytical skills

Excel reporting

Carrier management

Cross-team communication

Education

Bachelor's degree in supply chain, logistics, engineering, life sciences or related field

Tools

Power BI

Tableau

ERP integration

Job description

Business Introduction:

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary:

You will lead cold chain logistics activities across the U.S. supply network to help deliver products safely and on time. You will work closely with supply, quality, external carriers and commercial partners to design, improve and execute temperature-controlled transport solutions. We value practical problem solving, clear communication and a collaborative mindset. This role offers growth, meaningful impact, and alignment with our mission of uniting science, technology and talent to get ahead of disease together.

Responsibilities:

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Lead end-to-end cold chain shipments, from planning to carrier execution and delivery confirmation. Manage and evaluate temperature-controlled carriers and providers to protect product integrity.
• Build and maintain clear operational metrics, reports and dashboards to guide decisions and improve performance. Investigate and resolve temperature excursions and shipment failures, partnering with quality and ops teams.
• Drive process improvements and standard operating procedures to enhance reliability, speed and cost-efficiency. Support cross-functional projects to scale cold chain capabilities, including equipment selection and qualification.
• Support the oversight of the 3PL warehouse partner in all activities, with emphasis on Cold Chain Operations, including receiving, shipping, order transfers, cycle counting, IWTs, and other pertinent tasks while ensuring adherence to all Quality and Safety standards.
• Oversight of external Cold Chain storage warehousing partner, including transaction and dispatch management for materials to and from the Zebulon Site, including non-routine dispatch, and ensure movements are maintained through auditable documents.
• Lead and ensure compliance with all Cold Storage requirements during the movement of Cold Chain materials, including temperature monitoring logs, during receipt, intra-site moves, and outbound shipments, ensuring all GDP and ALCOA++ principles are followed.
• Support any internal or external audits of Cold Chain materials and processes.
• Document and educate business partners on proper Cold Chain storage and transportation requirements. Participate in and lead training sessions related to Cold Chain procedures.
• Demonstrate accountability for warehouse capacity management in conjunction with the needs of cross-functional teams by ensuring inventory accuracy through both physical and systemic checks.
• Drive improvements for both operational processes and data management at the site via problem solving, continuous improvement activities, and performance management within the business area.
• Interface with central support team by either assisting or acting as site liaison and point of contact for Cold Chain.
• Earn and provide Orange Belt support as needed for deviations within the logistics space via the DMAIC process.

Basic Qualifications:

• Bachelor's degree in supply chain, logistics, engineering, life sciences or related field, or equivalent practical experience.
• Minimum 5 years' experience in logistics, supply chain or cold chain operations.
• Experience managing temperature-controlled transportation and packaging solutions.
• Strong analytical skills with experience using Excel and reporting or business intelligence tools.
• Demonstrated ability to work with external carriers and 3rd party logistics providers.
• Clear written and verbal communication skills with experience collaborating across teams.

Preferred Qualifications:

• Experience in pharmaceutical, biotech or healthcare cold chain environments.
• Knowledge of temperature monitoring devices, validated shippers and qualification protocols.
• Familiarity with regulatory expectations for storage and transport of temperature-sensitive products.
• Experience with warehouse management systems, transportation management systems or ERP integration.
• Continuous improvement training such as Lean or Six Sigma.
• Experience creating visual dashboards using Power BI, Tableau or similar tools.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - [e-mail].

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.