Sr. Logistics Analyst

Serco; Charleston (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Tuition reimbursement program

Job summary

Serco is seeking a Logistician to support high-profile projects for the U.S. Coast Guard in Charleston, South Carolina. The role emphasizes logistics support for C5ISR systems with tasks involving tracking service status and providing lifecycle logistics support.

Candidates should possess a Bachelor’s degree and over 7 years of logistics experience, along with an active DoD Secret clearance. Benefits include medical insurance, a 401(k) plan with matching, and flexible work arrangements.

Qualifications

• 7+ years of DoD or DHS logistics experience.
• Active DoD Secret clearance required.
• Excellent collaborative, team-oriented mindset.

Responsibilities

• Track logistics support services for USCG.
• Provide lifecycle logistics support for C5ISR systems.
• Assist with hardware and software configuration status accounting.

Skills

Logistics experience

Technical writing

Problem-solving

Education

Bachelor’s degree

Tools

CMPro

Flexera

BMC Remedy

Job description

Position Description & Qualifications

Serco offers a unique opportunity for a Logistician to join a dynamic team supporting high-profile projects for the U.S. Coast Guard in the Charleston, South Carolina area. This role focuses on C5ISR communications support, maintenance, and sustainment across USCG platforms. The position is contingent upon maintaining an active Secret clearance and awarding of a contract.

Responsibilities

• Track and monitor the status of logistics support services provided in support of USCG Integrated Product Teams (IPTs).
• Provide technical input to assist NIWC Atlantic with lifecycle logistics support for C5ISR systems on the WPB, WMEC, WHEC, WAGB, WMSL/NSC, FRC, OPC, PSC, Shore/Mobile platforms, DSF units, MFPU, and USCG Training Center platforms.
• Support Integrated Product Support (IPS) elements including Sustaining Engineering, Facilities and Infrastructure, Supply Support Readiness Based Sparing (RBS), Diminishing Manufacturing Sources and Material Shortages (DMSMS), Total Asset Visibility (TAV), Reliability Centered Maintenance (RCM) and Provisioning Technical Data (PTD).
• Work closely with NIWC Atlantic and USCG stakeholders to develop USCG-specific lifecycle logistics and ILS products.
• Provide logistics input supporting the development, maintenance, and execution of Configuration Management (CM) plans, specifications, and procedures, ensuring CM records support establishment and sustainment of complete ILS packages.
• Assist with establishment and maintenance of hardware and software configuration status accounting using CMPro and USCG‑required CM databases.
• Support root cause analyses of in-service problems, including operational hazards, deficiency reports, parts obsolescence, corrosion effects, and reliability degradation.
• Assist with planning and execution of Physical Configuration Audits (PCAs).
• Provide software configuration management support for C5ISR systems across all supported platforms using CMPro and PLM relational database structures to establish and maintain baseline configurations.
• Collect, maintain, and update configuration and asset data within NTIRA to support lifecycle planning, configuration reviews, and modernization tracking.
• Assist in the development, maintenance, and update of equipment‑specific technical documentation, including EILSPs, Job Aids, SOVT documentation, test plans and procedures, PICO/PITCO documentation, and EC/TCTOs.
• Collaborate with NIWC Atlantic to develop and maintain required ILS artifacts, including nomenclature packages, provisioning data, technical manuals, and maintenance products.
• Support development and delivery of RCM products, Maintenance Requirement Cards (MRCs), Maintenance Index Pages (MIPs), Allowance Parts Lists (APLs), and associated logistics documentation.
• Assist with logistics metrics gathering and reporting, including Reliability, Availability, and Maintainability (RAM), Mean Time to Repair (MTTR), Mean Logistics Delay Time (MLDT), Material Availability (MA), and Operational Availability (Ao).
• Maintain Total Asset Visibility (TAV) by tracking the location, movement, status, and identity of systems and equipment hardware.
• Assist with managing USCG hardware assets using Flexera and BMC Remedy, including Enterprise and Special Use IT (ESUIT) request fulfillment, waivers, and shipments.
• Assist with managing USCG software using USCG Flexera, Naval and Electronics Supply Support System (NESSS), Financial Procurement Desktop (FPD), SFLC Central, and various other USCG logistics systems.
• Provide logistics support to NIWC Atlantic in implementing the Systems Engineering Life Cycle (SELC) framework in accordance with the DHS Technical Review Guide.

Qualifications

• Bachelor’s degree and 7+ years of DoD or DHS logistics experience.
• Active DoD Secret clearance is required to be considered.
• Demonstrated experience using CMPro, Flexera, and BMC Remedy.
• Strong technical writing, documentation, and data‑analysis skills.
• Excellent problem-solving ability and a collaborative, team-oriented mindset.
• Travel up to 10% may be required.

Pay Transparency

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels.

Benefits

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

EEO Statement

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.