Sr. Loan Workout Relationship Manager

KeyBank; Buffalo (NY); Remote; USD 112,000 - 155,000; Full time

Job summary

A leading financial institution is seeking a Sr. Loan Workout Relationship Manager to manage high-complexity loan accounts. The role requires deep experience in commercial credit, risk management, and a demonstrated ability to develop effective loan workout strategies. The position is eligible for attractive salary and benefits, with flexible workplace options including remote arrangements. If you are a seasoned professional in loan management, this opportunity offers a chance to lead impactful financial decisions.

Qualifications

• 10+ years in commercial credit (underwriting, risk management).
• Demonstrated experience managing complex loan workouts.
• Strong understanding of accounting, banking laws, and credit policy.

Responsibilities

• Manage complex loan portfolios with significant risk.
• Develop and implement strategies for workout and liquidation of loans.
• Conduct financial analysis and risk assessments.

Skills

Leadership

Problem-Solving

Financial Statement Analysis

Organization

Communication

Education

Bachelor’s degree in Business, Finance, or Economics

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Location:

127 Public Square - Cleveland, Ohio 44114 Job Description

The Sr. Loan Workout Relationship Manager is the most senior level specialized account manager position. This position is responsible for managing a portfolio of accounts with high levels of complexity and will lead all workout activity for assigned accounts. Individuals at this level are fully experienced, qualified workout professionals capable of independently managing large and complex accounts, including highly structured lending arrangements and Agented or Participant loan facilities.

ESSENTIAL JOB FUNCTIONS

• Manage a loan portfolio to mitigate risk with deals consisting of multiple loan types offered by Key Bank and with unlimited complexity and potential for adversarial litigation. Relationships will include accounts with aggregate balances generally above $25MM.
• Review and analyze loan documentation, financial statements and other similar loan and borrower information to assess risk, quantify repayment capacity, consider the adequacy of repayment sources and/or estimate recovery potential.
• Develop, recommend and implement workout/liquidation strategies for problem loans including past due, underperforming, non-performing, and charged-off loans to mitigate risk and maximize recovery.
• Exercise individual delegated approval authority or recommend to higher level approval authority for modifications, payment deferrals, or other actions to resolve assigned accounts
• Adhere to department and corporate guidelines, policies and compliance procedures.
• Maintain constructive interaction with clients, work colleagues, lines of business and bank regulators.
• Work with other professionals such as appraisers, environmental consultants, auctioneers, real estate brokers and property managers to maximize return on collateral secured loans.
• Work with bank counsel in a cost-effective manner to achieve desired results.
• Support departmental continuous improvement efforts.
• Periodically travel to meet with clients or view collateral.
• Participate in the Quarterly Asset Quality Review process and produce timely documentation as required.
• Shadow accounts on the line of business which need workout advice.
• Manage and recommend commercial assets for non-accrual or charge-off disposition as appropriate.
• Performs other duties as assigned.
• Complies with all KeyBank policies and procedures.

REQUIRED QUALIFICATIONS

• Bachelor’s degree (Business, Finance, or Economics preferred).
• Min.10 years commercial credit experience (e.g. underwriting, credit risk management, workout, commercial banker)
• Demonstrated experience in commercial loan workouts
• Demonstrated regulatory knowledge, understanding and ability to apply accounting, banking laws, required rules and regulations, credit policy, and risk-rating requirements necessary.
• Demonstrated ability to conduct in-depth financial statement analysis required.
• Demonstrated leadership ability.
• Demonstrated strong organizational skills.
• Demonstrated ability to meet multiple deadlines and manage a variety of projects with deliverables.
• Strong problem-solving skills and focus on implementing solutions.
• Ability to quantify risks and perform objective analyses.
• Ability to work independently and in teams to resolve issues and solve problems.
• Competent in standard office productivity programs (MS Excel, Word, and PowerPoint).
• Strong written and verbal communication skills.

Preferred locations for this role are Cleveland, Albany, Buffalo, or Denver. Strong remote candidates based in other U.S. locations may be considered.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $112,000 to $155,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 07/13/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

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