Sr. Loan Officer, Retail

AmeriHome Mortgage Company, LLC; Washington (District of Columbia); On-site; USD 33,000; Full time

Job summary

An established industry player seeks dedicated Loan Officers to connect with clients and third-party sources, focusing on delivering exceptional customer service. In this dynamic role, you will guide borrowers through the loan application process, leveraging technology to manage a substantial pipeline. With a competitive salary and comprehensive benefits, including medical insurance and a 401k matching program, this position offers a fantastic opportunity to grow your career in a supportive environment. Join a team that values initiative and a strong work ethic while making a significant impact in clients' financial journeys.

Benefits

Medical Insurance

Dental Insurance

401k Matching Program

Tuition Assistance Program

Employee Volunteer Program

Wellness Program

Ownership Stake in the Company

Qualifications

• Minimum 2 years of consumer lending sales experience.
• Strong sales and closing techniques required.

Responsibilities

• Assess borrowers' loan requirements and consult on best options.
• Ensure a seamless process by partnering with the operations team.

Skills

Customer Service Skills

Sales Techniques

Problem-Solving Ability

Bilingual Fluency

Education

High School Diploma or GED Equivalent

Tools

Encompass (LOS)

Velocify (CRM)

Job description

AmeriHome Distributed Retail Loan Officers work directly with Clients and third-party referral sources (Realtors, Builders, CPA’s, Financial Advisors, etc.) to generate both purchase and refinance loans for Clients. Our Loan Officers build rapport, analyze financial situations, and determine the appropriate loan product to meet our client’s goals. Our customers' experience is our primary focus, and our Loan Officers are required to have best-in-class customer service skills.

• Pay Structure: Monthly minimum wage draw against commission.
• Ramp-up incentive: Typically for the first 3 months.
• States Licensing: Company-paid licensing, continuing education, and annual state / NMLS renewals.

What we are looking for :

Responsibilities

• Speak with borrowers to assess their loan requirements. Consult with clients on loan options that are best suited for their needs, clearly present benefits and options.
• Be the go-to person for the borrower throughout the loan application process.
• Ensure a seamless and smooth process for the client by building a strong partnership with the operations team.
• Utilize technology to multitask and manage a large pipeline.
• Assist borrowers with purchase transactions by utilizing our nationwide realtor referral network.
• Maintain pre-established daily, weekly, and monthly KPI’s (Key Performance Indicators).

Qualifications

• High School Diploma or GED Equivalent.
• Proven successful consumer lending sales experience (minimum 2 years), working with Agency, FHA, and Jumbo products including Non-QM.
• Proficient computer skills including Encompass (LOS) and Velocify (CRM).
• Excellent interpersonal, written, and oral communication skills (Bi-lingual fluency a plus).
• Must have strong sales and closing techniques.
• Ability to take initiative and responsibility.
• Strong problem-solving ability with multiple systems and scenarios.
• Organizational skills and attention to detail.
• Ability to prioritize tasks in a fast-paced environment.
• Competitive and driven.

Compensation : Salary range for new hires is generally $32,739.20 - $32,739.20 for Washington. Salary amount is determined by specific job location.

Benefits you’ll love :

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!