Sr Lending Change Administration Specialist I

ncsecu.org; United States; Híbrido; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work schedule

Descripción de la vacante

State Employees' Credit Union is seeking a Lending Change Administration Project Manager to support the Vice President of Lending Change Administration with policy, procedure, and training changes to loan products and systems.

You will coordinate project meetings, track status, mentor peers, and develop change management plans while liaising with internal teams and external vendors. Hybrid work schedule.

Formación

• HS Diploma or GED.
• Minimum of 5 years of lending experience or Project Management experience or equivalent project management certifications.
• Proficiency with Word, Excel, and PowerPoint.
• Self-motivated with minimal supervision.
• Excellent organizational and communication skills to facilitate and document actions from a meeting.
• Strong problem-solving skills to progress project scope and encourage collaboration.

Responsabilidades

• Schedule and facilitate project meetings across the full project lifecycle.
• Track status and prepare stakeholder reports; develop policies and procedures.
• Liaise with project team members, stakeholders, and vendors; create work stream plans and WBS.
• Develop and maintain an organizational change management plan and communicate it.
• Monitor risks, maintain issues log, and archive project documents for future use.
• Plan and execute Loan Administration projects; coordinate across departments and discuss vendor contracts.

Conocimientos

Lending experience

Project management experience

Microsoft Office proficiency

Communication skills

Organizational skills

Problem solving

Educación

HS Diploma or GED

Bachelor's degree (Any field)

Project management certifications

Herramientas

Office Timeline

Lucid

Jira

Confluence

MS Project

Excel

Word

PowerPoint

Descripción del empleo

If you are motivated and believe in the credit union philosophy of \"People Helping People,\" join our team!

Position Overview:

Assist the Vice President of Lending Change Administration with the oversight of Loan Administration's changes and projects. Assist with the preparation and implementation of changes in policies, guidelines, procedures, and training related to loan products, policies, and systems.

Essential Responsibilities:

• (25%) Schedules and facilitates (agenda creation and moderation of discussion) project meetings which span the project lifecycle stages (Initiation, Planning, Execution, Monitor & Control, and Closing). The project meetings could include all levels of Loan Administration and outside department staff up to and including EVP level in addition to vendors. Detailed notes of key discussion points, action items, and next steps are documented and distributed as needed to project team members.
• (20%) Tracks project status information and prepares status report with minimal supervision to provide to all stakeholders based on a predetermined communication strategy. Drives the development and documentation of new and revised policies and procedures.
• (15%) Acts as a liaison with project team members, external stakeholders, and vendor resources to manage and facilitate resources and project activities. Develops work stream plans for changes and projects. Guides project team members to create work breakdown structures, assign tasks, set timelines, and identify project phases and dependencies, and map out critical paths. Mentors peers with less experience to encourage growth and maturity in the project and change management disciplines.
• (15%) Develops and maintains a comprehensive project schedule, ensuring SECU human resources complete tasks on time. Communicates project schedule to project team members and stakeholders. Develops and maintains an organizational change management (OCM) plan utilizing a template. Communicates OCM plan to project team members and stakeholders.
• (15%) Monitors and elevates risks that could impact the project schedule, resource availability, and completion of tasks/milestones reporting any potential issues to the appropriate stakeholders. Maintains and monitors issues log to track and facilitate the resolution of issues. Gathers and archives project documents for input on future projects.
• (10%) Plans and executes Loan Administration projects by supporting teams in defining requirements and the overall scope of approved projects. Guides team members to gain an understanding of project goals, deliverables, and expected outcomes. Coordinates efforts across various departments with minimal or no supervision. Participates in discussions on contracts with vendors for hardware and services.

Required Education & Experience (Knowledge, Skills, & Abilities):

• HS Diploma or GED
• Minimum of 5 years of lending experience or Project Management experience or equivalent project management certifications.
• Must be proficient with the suite of Microsoft Office products including Word, Excel, and PowerPoint.
• Must be self-motivated and not require daily supervision.
• Must have excellent organizational and communication skills to effectively facilitate and document actions from a meeting.
• Possesses excellent problem-solving skills to ensure progress in achieving project scope and encouraging collaboration of project team members.

Preferred Education & Experience (Knowledge, Skills, & Abilities):

• Bachelor's degree (Any field of study)
• Experience in Office Timeline, Lucid, Jira, Confluence, MS Project

Job Environment & Physical Requirements:

• Sitting for prolonged periods
• Telephone for prolonged periods
• Computer for prolonged period
• Hybrid work schedule

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.