Sr. Learning Design Professional

Humana; Louisville (KY); Remote; USD 71,000 - 98,000; Full time

Job summary

Join a leading healthcare company as a Senior Learning Design Professional, where you'll use your expertise in instructional design and adult learning to create impactful training solutions. You will be responsible for analyzing learning needs, developing training content, and leading initiatives that enhance education within the organization, ensuring a positive impact on consumer experiences.

Benefits

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off, including parental leave

Qualifications

• 3+ years in online learning development.
• Experience in education facilitation.
• Demonstrated capability in leading teams.

Responsibilities

• Analyzes content and designs solutions for learning needs.
• Develops training curriculum and materials.
• Coordinated performance assessments for training effectiveness.

Skills

Instructional Design

Cognitive Psychology

Adult Learning Theory

Consultative Skills

Team Leadership

Education

Bachelor's Degree in Education or Instructional Design

Master's Degree in related fields

Tools

Articulate Products

Cornerstone LMS

Job description

Become a part of our caring community and help us put health first

The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Learning Design Professional analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, online learning and manuals. Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and guidance to Facilitators. Knows how to use collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Education or Instructional Design

• Prior experience working in a consumer centric company leading the learning function or related function

• 3 or more years of experience in online learning development and instructional design

• 3 or more years of experience in education facilitation

• Prior demonstrated capability leading teams and developing and maintaining a dynamic and high performing team culture

• Progressive business experience with a focus on learning strategies and adult learning theories

• Ability to accommodate working hours according to Eastern Time Zone

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's Degree in one of the following areas: Business Administration; Learning and Performance; Instructional Design; Education; Human Resources, Organizational Design or Related field

• Work experience in a health care and / or Insurance setting

• Working knowledge of Medicare Risk Adjustment and/or Stars

• Experience utilizing Articulate products (storyline, rise)

• Experience with Wellsaid

• Experience utilizing administrative functions of cornerstone LMS

Additional Information

This role will be responsible for supporting the Medicare Risk Adjustment Team within the Healthcare Quality Reporting and Improvement Department (HQRI). Responsibilities in this role will include creating and facilitating computer based and live training opportunities to support the MRA business as needed. This role may include developing and delivering onboarding and additional training content to support medical coders or call center employees in addition to regular MRA business content. This team is responsible for providing medical coding certification training and continued education. It would be ideal, but not required for this candidate to be an AAPC certified coding instructor in addition to being a qualified instructional designer.

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work At Home / Internet Information:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

SSN Information:

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$71,100 - $97,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 07-01-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.