Sr. Learning and Development Specialist

Davita Inc.; Los Angeles (CA); Hybrid; Full time

Job summary

CCRC is looking for a Senior Learning & Development Specialist to design and evaluate training programs. The role involves conducting learning needs analysis, facilitating workshops, and collaborating with leadership to enhance skills for our staff. This position supports our mission of community well-being and includes comprehensive benefits for employees.

Benefits

Competitive compensation package

Medical, Dental, Vision, and Voluntary Life Insurance

Generous Time Off Policy

Opportunities for learning and professional development

Qualifications

• Minimum of 5 years of experience in Learning & Development.
• Strong written and verbal communication skills required.
• Must be familiar with adult learning principles.

Responsibilities

• Conduct thorough learning needs analysis to identify skill gaps.
• Facilitate learning sessions and workshops to deliver impactful experiences.
• Manage Learning Management System in Workday.

Skills

Communication

Organizational Skills

Consulting Skills

Education

Bachelor's degree in Human Resources

Bachelor's degree in Organizational Psychology

Bachelor's degree in Instructional Design

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Expected Hourly Pay Rate:

$38.49

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Under general supervision, the Sr. Learning & Development Specialist will play a critical role in designing, implementing, and evaluating training and development programs within the agency. The individual will work closely with department leadership and the L&D Manager to identify learning needs, develop effective training strategies, and ensure the continuous growth and development of leaders and staff. This position is a full-time, hybrid position.

To see the full job description please review:

Sr. Learning & Development Specialist JOB FLYER.pdf

Essential Duties And Responsibilities

Within a team environment, this position will perform the following responsibilities:

Training Design and Evaluation (50%)

• Conduct thorough learning needs analysis to identify skill gaps and learning requirements across various departments. Collaborate with leadership and subject matter experts to define learning objectives and align them with CCRC's business priorities.
• Collaborate with the L&D Manager and leadership teams to design and deliver leadership development programs that enhance managerial skills and promote a culture of continuous learning and growth.
• Develop comprehensive learning programs that address the identified needs of different programs. Design and create engaging learning materials, such as presentations, e-learning modules, videos, and job aids, using various instructional methods and technologies.

Training Instruction and Coordination (45%)

• Facilitate learning sessions, workshops, and seminars to deliver engaging and impactful learning experiences. Utilize a variety of instructional techniques to accommodate different learning styles and maximize knowledge retention.
• Manage CCRC's Learning Management System in Workday, including content creation and maintenance, user management, and reporting. Stay updated on emerging LMS trends and technologies to enhance training delivery and user experience.
• Contribute to the overall learning and development strategy by staying informed about industry trends, best practices, and emerging technologies. Make recommendations for innovative approaches to enhance staff development.

Miscellaneous Responsibilities (5%)

• Partner with departments to identify subject matter experts to assist with "train-the-trainer" opportunities.
• Perform other duties and responsibilities as assigned.

Non-Essential Duties And Responsibilities

These duties include tasks that are required and comprise less than 5% of daily functions for this job:

• Participate in departmental, agency and professional meetings and workgroups as assigned.
• Other duties as assigned.

Job Specifications

Minimum Required

• Education: Bachelor's degree in Human Resources, Organizational Psychology, Instructional Design, or a related field or equivalent combination of education and/or experience.
• Experience: Minimum of 5 years of experience in Learning & Development or similar role, preferably in a Senior level. History of managing, designing, developing, coordinating, and conducting training programs.
• Professional/Technical Certifications: N/A
• Technical Requirements:
  • Technical Requirements - Must have advanced knowledge of general office procedures and demonstrate excellent organizational and computer skills specifically in Microsoft Word, Excel, and Outlook e-mail. Ability to type 50+ wpm.

• Bilingual Required: N/A
• Behavioral:
  • Strong written and verbal communication skills. Communicate directly and diplomatically in oral and written forms.
  • Knowledge of adult learning principles to ensure effective learning programs.
  • Strong consulting skills with a client-focused mind-set; building valuable relationships based on trust, respect, and collaboration.
• Travel: Automobile, current auto insurance, current California Driver's License and DMV clearance required. Minimal travel in CA required.
  • Travel to CCRC's San Bernardino office may be required on a monthly and/or as needed basis.
  • Travel to CCRC's Victorville office may be required on a bi-monthly and/or as-needed basis.
  • Travel to CCRC's the Antelope Valley office may be as needed.

• Work Schedule: full time or part time, typical work hours and shifts, days of week, and whether overtime is expected. Ex. Ability to work a non-traditional work schedule including early mornings, late evenings, and weekends.
• Work environment: Hybrid work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Background & Health Clearance Requirements: N/A

Preferred

All minimum requirements above met, plus:

• Education: Master's degree.
• Bilingual preferred.

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at [phone] ext. 6599 or email them at [e-mail].