Sr Learning and Development Specialist

CO1000 CDW, LLC; Chicago (IL); On-site; USD 84,000 - 119,000; Full time

Job summary

CDW, LLC is seeking a Senior Learning & Development Specialist to design and maintain a future-ready, skills-based learning architecture that enables coworkers and leaders to grow, adapt, and perform in a transforming business.

You will partner with the Director of Learning Strategy & Design and the Talent team to translate CDW's skills taxonomy into structured, multi-modality learning paths, ensuring alignment to critical enterprise skills and business priorities including AI transformation.

Qualifications

• Bachelor's degree in HR/Leadership/OD or related field (or equivalent experience).
• 5+ years in Learning & Development roles including instructional design, facilitation, program management, consulting.
• Experience building development solutions for individual contributors and leaders.
• Experience in a skills-based organization supporting high-priority skills at all levels.
• Consultative engagement with diverse stakeholders and familiarity with learning tech platforms.

Responsibilities

• Build and maintain skills-based learning architecture aligned to enterprise skills taxonomy.
• Map learning experiences to Workday Skills Cloud and proficiency levels.
• Design structured multi-modality learning paths for high-priority skills.
• Build and maintain skills content roadmap aligned to business priorities.
• Develop prioritized learning pathways for critical skill gaps.
• Design, build, and deliver learning solutions using modern instructional design tech.
• Apply appropriate training methods based on objectives and audience needs.
• Establish governance frameworks and SOPs for development assets.
• Ensure consistency and quality across all learning deliverables.
• Leverage learning technologies to enhance learner engagement.
• Champion AI fluency across all learning solutions and modalities.

Skills

Strategic learning

Stakeholder management

Instructional design

Consultative approach

Communication

Project management

Education

Bachelor's degree or equivalent experience

Tools

Workday LMS

Articulate

Synthesia

Camtasia

Canva

Brainshark

Monday.com

Smartsheet

Job description

Overview

The Senior Learning & Development Specialist is responsible for designing, building, and maintaining a future-ready skills-based learning architecture that equips coworkers and leaders at every level to grow, adapt, and perform in a rapidly transforming business environment. This role sits at the intersection of learning strategy, skills taxonomy, and capability development, ensuring that learning content, pathways, and experiences are directly aligned to critical enterprise skills, proficiency levels, and business priorities including AI transformation and business transformation. Partnering closely with the Director of Learning Strategy & Design, the broader Talent team, HR Business Partners, and business stakeholders, this role will aid in building a scalable, globally consistent skills-based learning ecosystem. This includes translating CDW's skills taxonomy and leadership capability model into structured, multi-modality learning paths that ensure coworkers and people leaders can build the skills they need today and develop the capabilities required for tomorrow.

Responsibilities

• Build and maintain skills-based learning architecture aligned to enterprise skills taxonomy
• Map learning experiences to identified Workday Skills Cloud and proficiency levels
• Design structured multi-modality learning paths in support of high priority skills
• Build and maintain skills content roadmap aligned to business priorities
• Develop prioritized learning pathways for critical skill gaps
• Design, build, and deliver high-impact learning solutions using modern instructional design technology and principles
• Apply appropriate training methods and modalities based on learning objectives and audience needs
• Establish and maintain governance frameworks and SOPs for development assets
• Ensure consistency and quality across all learning deliverables
• Leverage learning technologies and platforms to enhance learner engagement
• Champion AI fluency across all learning solutions and modalities
• Identify opportunities to integrate AI-enabled tools and technologies into learning design
• Support enterprise transformation by ensuring learning architecture evolves at pace of business change
• Stay current with emerging AI trends and their implications for learning and development
• Foster a culture of innovation and adaptability within the learning organization

Qualifications

• Bachelor’s degree in Human Resources, Leadership Development, Organizational Development, or related field (or equivalent experience)
• 5+ years of experience working in learning & development roles that include instructional design, facilitation, program management, consulting, etc.
• 5+ years of experience creating, activating, and evolving development solutions for both the individual contributor and people leader populations
• 5+ years of experience working in a skills-based organization, driving learning architecture to support high priority skills at all levels
• 5+ years of experience using a consultative approach with diverse stakeholders
• 5+ years of experience using learning technology platforms (e.g., Workday LMS) and design tools such as Articulate, Synthesia, Camtasia, Canva, Brain Shark, and other AI-enabled technology/tools/skills-based systems
• Experience using project management tools (e.g., Monday.com; Smartsheet, etc.)
• Strong communication skills with the ability to simplify and convey complex concepts
• Proven ability to operate independently and navigate ambiguity in a fast-paced environment

Preferred skills (optional)

• Industry facilitation/assessment/coaching certifications (DDI, Franklin Covey, CCL, Vital Smarts, Clifton Strengths, DISC, Birkman, Hogan, Coaching, etc.)
• Professional certifications (ATD, SHRM, or similar)
• AI certifications that support learning implementation

Compensation and Benefits

Pay range: $84,000 - $119,000 depending on experience and skill set. Annual bonus target of 5% subject to terms and conditions of plan.

Benefits overview: https://cdw.benefit-info.com/

Additional Information

CDW is committed to being an AI-fluent organization. We value curiosity, a learner’s mindset, and a willingness to engage with evolving technology. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.