Sr. Lead (Principal) Consultant, FERC Order Implementation

PJM Interconnection, LLC; Lower Providence Township (PA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

PJM Interconnection, LLC is seeking an experienced Program Manager to design, implement, and operate a coordination and facilitation program for FERC order changes impacting core business functions. You will oversee risk assessments, schedule integration, and cross-divisional collaboration to ensure traceable compliance across departments.

The role requires strong stakeholder engagement, leadership, and change-management capabilities to drive adoption and sustainment of new processes across the

Qualifications

• Bachelor's degree or equivalent work experience in IT, business, or related field.
• 8+ years of experience in markets, operations, or electric utility industry.
• Strong communication and collaboration across functions.
• Experience with change management and project governance.

Responsibilities

• Design and operate a program management structure for compliance with FERC orders impacting PJM functions.
• Conduct risk assessments and manage dependencies across divisions.
• Develop and monitor an integrated project schedule with milestones and performance metrics.
• Provide training and mentorship to teams on coordination processes and evidence collection.
• Coordinate with legal, compliance, and IT to ensure timely implementation and reporting.

Skills

Communication

Project management

Stakeholder management

Change management

Risk assessment

Leadership

Analytical thinking

MS Office

Education

Bachelor's degree in Information Technology or Business Administration

Tools

MS Word

MS Excel

MS PowerPoint

MS Project

Job description

Flexible Work Arrangement: Hybrid - Audubon, PASummary:In coordination with key stakeholder divisions, departments and existing functions (Legal, FERC & Reliability Compliance department, Risk, IT, Corporate Communications, Markets Automation and QA, Operations, Planning, Quality Assurance Committee, and others) design, implement and operate a coordination and facilitation program management structure for implementing new or changes to FERC regulations that impact PJM's core business functions.Operate, maintain, and review advancement methods, processes and procedures to ensure coordination efforts are organized and well run, ensuring that compliance requirements are properly identified and traceable from end to end, collaborating with subject matter experts to address compliance and regulatory changesConduct comprehensive risk assessments to mitigate potential issues in a cross-divisional, collaborative environment; monitor and address risks and ensure sustainable outcomes.Maintain oversight of cross-divisional projects supporting or impacted by in-scope orders, identifying and managing dependencies, facilitating communication, and aligning stakeholders on objectives.Oversee the creation and execution of an integrated schedule that ensures completion of deliverables on time; produce and monitor performance metrics associated with the schedule and other factors as needed.Essential Functions: Maintain and support the comprehensive compliance order coordination process tailored to organizational needs, ensuring engagement with key internal stakeholders.In coordination with FERC & Reliability Compliance department, develop and maintain methods, guidelines, and procedures to prepare for compliance with the orders from FERC.Ensure compliance evidence is provided to the compliance team for review before the effective date of in-scope FERC orders.Serve as the primary liaison between divisions and departments to facilitate communication, collaboration, and alignment on compliance order-related mattersEstablish frameworks to monitor, measure, and improve coordination and oversight process performance. Develop monitoring systems to track metrics, detect potential issues, and implement contingency plans to address disruptions or delays. Provide detailed reports on progress, achievements, and challenges to leadership.Maintain working knowledge of changes required by in scope FERC orders to effectively perform your responsibilitiesProvide training and support to affected teams on the coordination process, evidence collection and other elements as needed, while addressing cultural or operational barriers to change across divisions.Inspire and motivate cross-divisional teams to achieve shared goals. Promote knowledge sharing and best practices across divisions.Oversee resource allocation and task delegation across divisions. Monitor dependencies and manage risks or bottlenecks that arise during implementation.Benchmark processes against best practices across the utility industry and against similar programs at PJM.Track performance and identify areas for improvement during and after implementation by conducting lessons learned or retrospective. Identify opportunities to streamline cross-divisional processes and improve efficiency. Recommend improvements to implementation methodologies for future projects.Ensure processes are sustainable and scalable for ongoing use.Promote accountability and ensure that each division meets its responsibilities.Provide mentorship and support to team members to enhance collaboration and execution.Collaborate with SMEs to develop and oversee a comprehensive project plan/schedule that aligns with organizational goals and timelines that may trace the organization across various departments or divisions from start to final product(s) delivery.Lead the execution of project deliverables, ensuring timely and high-quality outcomes. Coordinate efforts across multiple divisions, ensuring alignment with overall project objectives.Engage with stakeholders across all levels to gather input, address concerns, ensure buy-in and manage expectations. Work with the identified SMEs to identify project milestones, deliverables, and deadlines, and track progress.Develop and execute change management strategies to support organizational adoption of project outcomes.Conduct regular risk assessments to identify, evaluate, and mitigate risks, including those related to cross-divisional coordination and project execution. Collaborate with legal teams to address and resolve compliance-related disputes. Ensure timely resolution of compliance concerns. Work with Compliance division to address emerging risks or regulatory changes.Resolve interdepartmental conflicts or issues that may impact the project where possible, escalate as needed.Facilitate collaboration across diverse teams, ensuring all divisions contribute to and understand their roles in the project.Monitor dependencies and manage risks or bottlenecks that arise during implementation.Characteristics & Qualifications:Required:Bachelor of Science, Information Technology, Business Administration or Equivalent work experienceAt least 8 years of experience Markets, Operations or Electric Utility IndustryAbility to produce high-quality work products with attention to detailAbility to communicate effectively in a team environmentExperience in quantitative and qualitative analysisExperience using verbal and written communications skills Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)Ability to possess strong influential and persuasive skillsExperience documenting and improving business processesPreferred:MBA, Business Administration Experience with PJM operations, markets, and planning functionsExperience supporting any of PJM CommitteesExperience with PJM’s business and market models, including its interaction with planning, operations and reliabilityExperience leading projects and overseeing the work of other analysts