Sr. Laboratory Manager

QUEST DIAGNOSTICS INC; Town of Clifton (NY); On-site; USD 92,000 - 113,000; Full time

Job summary

Quest Diagnostics is seeking a Laboratory Manager to lead the Norristown, PA site, Clifton, NJ, or Baltimore, MD lab operations on a Monday–Friday, 8:00 AM to 5:00 PM schedule. The role emphasizes supervision, QA, and efficient, compliant lab performance.

You will oversee staffing, budgeting, quality systems, and regulatory readiness, while guiding R&D for operations and coordinating with multiple committees. Strong LIS and MS Office skills are expected; CA CLS license is preferred.

Qualifications

• Minimum of eight (10) years laboratory experience with at least four (6) years direct supervisory experiencein a clinical laboratory.
• Knowledge of organizational/departmental policies and procedures.

Responsibilities

• Plans, assigns, and directs work in the laboratory. Serves as liaison with other areas as needed.
• Mentors and supports direct reports, i.e. Supervisors, QA Specialists and Safety Coordinators in their responsibilities and functions, ensuring they receive training in supervisory skill development. Identifies and implements training programs as necessary.
• Defines, coordinates, and monitors quality assurance programs and supervises activities of the Quality Assurance Specialist. Ensures quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.
• Oversees staffing of all personnel in the laboratory. Effectively maintains quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
• Identifies future needs in terms of staff, equipment, and facilities. Submits appropriate documentation for procurement of such.
• Reviews test performance, drives process and project management, and prepares and submits required reports to meet established deadlines.
• Manages test database. Ensures departmental standard operating procedures and database accurately reflects the current process.
• Coordinates R&D activities as it relates to operations and actively participates on subspecialty committees, corporate committees, and business unit committees as needed.
• Develops annual budget and manages department costs and resources to adhere to budget.
• Resolves problems through interaction with clients via phone calls or other means of communication.
• Defines, coordinates and monitors EHS programs and supervises activities of the Department Safety Coordinator. Ensures EHS regulatory standards and safety procedures are followed. Oversees plans and preparations for inspections.

Skills

Leadership

Problem-solving

Attention to detail

Independence

Prioritization

Communication

Confidentiality

Client interaction

Education

Bachelors Life sciences

Masters (Preferred)

Tools

Laboratory Information Systems

Microsoft Office

Job description

Job Description

Laboratory Manager - Norristown, PA, Clifton, NJ or Baltimore, MD Monday to Friday, 8:00 AM to 5:00 PM

Pay range:$102,500+ per year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

The Laboratory Manager has the overall responsibility for the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory. Responsible for performing duties so as to operate the lab with the highest quality safety and integrity, and in an efficient, economical and businesslike manner are of utmost importance.

Responsibilities

• Plans, assigns, and directs work in the laboratory. Serves as liaison with other areas as needed.
• Mentors and supports direct reports, i.e. Supervisors, QA Specialists and Safety Coordinators in their responsibilities and functions, ensuring they receive training in supervisory skill development. Identifies and implements training programs as necessary.
• Defines, coordinates, and monitors quality assurance programs and supervises activities of the Quality Assurance Specialist. Ensures quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.
• Oversees staffing of all personnel in the laboratory. Effectively maintains quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
• Identifies future needs in terms of staff, equipment, and facilities. Submits appropriate documentation for procurement of such.
• Reviews test performance, drives process and project management, and prepares and submits required reports to meet established deadlines.
• Manages test database. Ensures departmental standard operating procedures and database accurately reflects the current process.
• Coordinates R&D activities as it relates to operations and actively participates on subspecialty committees, corporate committees, and business unit committees as needed.
• Develops annual budget and manages department costs and resources to adhere to budget.
• Resolves problems through interaction with clients via phone calls or other means of communication.
• Defines, coordinates and monitors EHS programs and supervises activities of the Department Safety Coordinator. Ensures EHS regulatory standards and safety procedures are followed. Oversees plans and preparations for inspections.

Qualifications

Required Work Experience

Minimum of eight (10) years laboratory experience with at least four (6) years direct supervisory experiencein a clinical laboratory.

Knowledge

• Comprehensive theoretical and operational job knowledge in designated specialty required.
• Knowledge of organizational/departmental policies and procedures.

Skills

• Proven leadership and problem-solving skills.
• Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
• Interpersonaland communicationskills necessary to deal courteously and effectively withemployees,co-workers andclients.
• Ability to deal with client information in a confidential manner.
• Proficiency in Microsoft Office (Word, Excel and Outlook) andLaboratory Information Systems.

Education

• Bachelor’s Degree Life sciences (Required)
• Master’s Degree (Preferred)

Licenses and Certifications

• Current California Clinical Laboratory Scientist license. (CA Only) (Preferred)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.