Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Main responsibilities:
User Access Administration
- Create, amend, disable, and remove JDE user accounts in accordance with approved processes.
- Manage user access throughout the employee lifecycle, including joiners, movers, and leavers.
- Assign and maintain JDE roles, responsibilities, menus, environments, and security permissions.
- Process and validate requests for additional or amended access.
- Ensure access requests have the appropriate business approval before changes are made.
- Maintain accurate records of user access and security changes.
- Investigate and resolve user access and authentication issues.
JDE Security Administration
- Administer JDE EnterpriseOne security, including users, roles, applications, menus, UDO's and security configuration.
- Maintain role-based access controls in line with business requirements.
- Support the implementation of least-privilege access principles.
- Monitor and review security settings and access assignments.
- Assist with the design and maintenance of JDE security roles as business processes and organisational structures change.
- Support security changes associated with new JDE functionality, enhancements, projects, and system upgrades.
- Identify inappropriate, excessive, or conflicting access and elevate where appropriate.
Governance, Risk & Compliance
- Support regular user access reviews and certification activities.
- Assist with segregation-of-duties (SoD) reviews and remediation.
- Produce access and security reports for management, internal controls, and audit purposes.
- Maintain evidence of access approvals and security changes.
- Support internal and external audits relating to JDE security and user access.
- Ensure security administration activities comply with company policies, procedures, and applicable regulatory requirements.
- Contribute to continuous improvement of JDE security controls and processes.
Support & Stakeholder Management
- Act as a key point of contact for JDE user security queries.
- Work closely with the Service Desk and IT teams to resolve access-related incidents and requests.
- Liaise with business process owners to understand access requirements and ensure appropriate role assignment.
- Communicate security requirements and access procedures clearly to users and stakeholders.
- Provide guidance to managers and system owners on appropriate JDE access.
Documentation & Continuous Improvement
- Maintain JDE security procedures, work instructions, and supporting documentation.
- Keep role and access documentation up to date.
- Identify opportunities to improve the efficiency, control, and automation of security administration processes.
- Support the development and implementation of standardised security administration processes.
- Contribute to JDE projects, upgrades, integrations, and other initiatives where security and access management are impacted.
Other General CNC Tasks
- Supporting CNC operations, such as package builds and deployments, object promotions, path codes, OCM mappings, data sources, environments, kernels and server services.
- Troubleshooting EnterpriseOne application, web, batch-processing, authentication, performance and connectivity issues.
- Supporting upgrades, patches, ESUs, tools releases, disaster-recovery testing and environment refreshes.
Work Experience and Skills Required
Essential
- 7+ years supporting JD Edwards EnterpriseOne, including substantial hands-on security and CNC administration experience.
- Administration of EnterpriseOne 9.2 across development, test and production environments
- Strong knowledge of JD Edwards EnterpriseOne security architecture and security workbench functionality, including UDO security.
- Strong knowledge of EnterpriseOne CNC architecture, including Enterprise Server, HTML Server, Deployment Server and Server Manager.
- Understanding of EnterpriseOne tables, UBE processing, package deployment, object management, OMW, data sources and OCM.
- Ability to investigate logs, identify root causes and resolve complex technical or access-related issues.
- Good understanding of identity and access management, authentication, password controls, privileged access and service accounts.
- Working knowledge of supported operating systems, databases, web/application servers and networking concepts.
- Understanding of internal controls, GDPR, audit requirements, segregation of duties and security risk management.
- Strong analytical skills and the ability to balance operational requirements with security and compliance controls.
- Clear written and verbal communication, particularly when translating technical or security issues for business stakeholders.
- Ability to prioritise competing incidents, requests, projects and planned maintenance