Sr. IT Systems Administrator, IT Applications

SPACE EXPLORATION TECHNOLOGIES CORP; Hawthorne (CA); On-site; USD 95,000 - 150,000; Full time

Benefits offered by this job

Stock options

401(k) plan

Medical/Dental/Vision coverage

Paid parental leave

Vacation days

Job summary

SpaceX in Hawthorne, CA is seeking a Senior IT Systems Administrator to lead integrations across Jira Software, Jira Service Management, and Confluence, connecting SaaS tools with CRM, ERP, and billing systems.

You will design RESTful APIs, GraphQL endpoints, and webhooks with emphasis on security and reliability, while mentoring teammates and guiding upgrades in large Linux environments.

Qualifications

• Bachelors degree in CS/IT or related field, plus hands-on IT experience in large enterprise environments.
• Experience designing and implementing API integrations (REST, GraphQL, webhooks).
• Experience with scripting (e.g., Groovy, Python, or Java).

Responsibilities

• Collaborate with customers and stakeholders to gather requirements and ensure successful delivery of projects.
• Create and maintain technical and user-facing documentation for internal teams and end users.
• Design, build, and maintain integrations using RESTful APIs, GraphQL, and webhooks.
• Integrate business applications (CRM, ERP, billing) with data mapping and real-time synchronization.
• Lead upgrades of Atlassian applications in large Linux environments and mentor teammates.

Skills

API integrations

Scripting

Customer-facing

Problem-solving

Education

Bachelor's degree in Computer Science or related field

Tools

Jira Software

Jira Service Management

Confluence

REST APIs

GraphQL

Job description

Sr. IT Systems Administrator, IT Applications

Hawthorne, CA

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

As a Senior IT Systems Administrator, you will serve as a key technical leader and subject‑matter expert for our collaborative platforms—especially the full Atlassian suite (Jira Software, Jira Service Management, Confluence, and more)—while architecting and maintaining critical integrations that connect SaaS tools, CRM, ERP, billing systems, and internal applications.

You will design, build, and support RESTful APIs, GraphQL endpoints, and webhooks with a strong focus on security, reliability, data transformation, and real‑time synchronization. You’ll identify automation opportunities, implement monitoring and alerting, create clear documentation, and partner directly with stakeholders to deliver solutions that improve efficiency across the organization. You’ll also lead upgrades of Atlassian applications in large, clustered Linux environments, manage complex workflows and schemes, and help mentor others while working in a fast‑paced, high‑impact setting.

This is a hands‑on senior role for someone who combines deep technical expertise in integrations and Atlassian administration with strong customer‑facing and problem‑solving skills. If you want to shape the systems that enable ambitious teams to move faster and more reliably, we want you to apply.

RESPONSIBILITIES

• Collaborate directly with customers and stakeholders to gather requirements, troubleshoot issues, and ensure successful delivery of the project(s)
• Create and maintain detailed technical and user‑facing documentation for the internal team and end users
• Understand how to integrate other applications and systems
• Design, build, and maintain integrations using RESTful APIs, GraphQL, and webhooks to connect SaaS platforms and internal systems
• Integrate business applications (CRM, ERP, billing, etc.) with a focus on data mapping, transformation, and real‑time synchronization
• Identify integration opportunities that improve efficiency, automate processes, and reduce manual work through deep understanding of operational workflows
• Apply API & security best practices including authentication (OAuth, API keys), error handling, monitoring, and ensuring secure, scalable, and reliable integrations
• Integrate alerting and monitoring to ensure the application and the services are performant and reliable
• Support the Atlassian application stack which includes: Jira Software, Jira Service Management, and Confluence including creation and management of custom complex projects, workflows, schemes, custom fields, and security schemes
• Serve as one of the SMEs of Atlassian stack which comprises of: Jira, Jira Service Management, Confluence, and more
• Support and resolve issues with collaborative applications such as Jira/Confluence
• Develop, test, and deploy upgrades for collaborative applications such as Jira/Confluence

BASIC QUALIFICATIONS

• College degree in Computer Science, Information Technology, or related field and 3+ years of hands‑on experience designing, implementing, and managing applications in large enterprise environments; or 5+ years of experience in lieu of a degree
• Experience designing and implementing API integrations (REST, GraphQL, webhooks)
• Experience with scripting (such as Groovy, Python, or Java)

PREFERRED QUALIFICATIONS

• Strong experience with scripting (Groovy, Python, or Java) and SQL (especially with ScriptRunner)
• Strong experience upgrading Atlassian applications such as Jira/Confluence in a large, clustered Linux production environment
• Hands‑on experience integrating Atlassian tools with other internal systems, CRM, ERP, or billing platforms
• Experience with migrating data between other application platforms
• Experience working in a fast‑paced team environment with strong analytical, problem‑solving, and customer‑facing skills
• Strong interpersonal skills to communicate with various business groups (software development teams and other business units)
• Experience leading cross‑functional projects and mentoring or training other team members

COMPENSATION AND BENEFITS

Pay Range:
Level 1: $95,000.00 – $120,000.00
Level 2: $115,000.00 – $150,000.00

Your actual level and base salary will be determined on a case‑by‑case basis and may vary based on the following considerations: job‑related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long‑term incentives, in the form of company stock or long‑term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short‑ and long‑term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to company policy which satisfies or exceeds the accrual, carry‑over, and use requirements of the law.

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].