Sr. IT Support Associate, Events (Open to University Employees Only)

University Of Nebraska - Lincoln; Lincoln, Fort Wayne (NE, IN); On-site; USD 51,000 - 60,000; Full time

Job summary

An established institution seeks a dynamic Sr. IT Support Associate to manage and coordinate events, ensuring seamless AV and IT support. This role requires strong interpersonal skills and the ability to work flexible hours, including nights and weekends. The ideal candidate will have extensive experience in IT support and AV technologies, along with a passion for facilitating successful events. Join a dedicated team in a vibrant academic environment, where your contributions will directly enhance the university's events and community engagement. This is a fantastic opportunity to make a significant impact while advancing your career in higher education.

Benefits

Health Benefits

Retirement Plans

Professional Development Opportunities

Flexible Work Schedule

Qualifications

• 3+ years of experience supporting IT and AV technologies.
• Strong client relationship and management skills.
• Experience with managing vendor interactions.

Responsibilities

• Plan and coordinate academic and athletic events.
• Provide customer support and AV/IT assistance.
• Work nights and weekends as needed.

Skills

IT Support

AV Technologies

Customer Support

Microsoft Windows

Apple MacOS

Interpersonal Communication

Education

Bachelor's Degree or Equivalent Experience

Tools

Space Management Software

Audio/Video Equipment

Scoring Software Platforms

Athletics Video Analysis Platforms

Radio Communication Systems

Job description

Sr. IT Support Associate, Events (Open to University Employees Only)

Please see Special Instructions for more details.

This position has a minimum salary of $51,300 and will be located in Lincoln, NE. Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

Please note: Sponsorship will not be offered for this position.
If you should need assistance with your application, please call 402-472-3701.

Position is open to University Employees Only

The University of Nebraska participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.

Position Information

Working Title

Working Title Sr. IT Support Associate, Events (Open to University Employees Only)

Position Number

Position Number 9909

Job Description Summary

Provides and manages the planning and coordination for University Academic, Athletic, and internal and external Facility Rental events in designated areas of responsibility, which may include customer support, AV/IT support, videoconferencing, sound system, meeting support and production. This person will be required to work nights and weekends as dictated by the events schedule on a regular basis. Strong client relationship and relationship management skills.

This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

Three years of experience supporting IT and AV technologies in a professional or University setting

Thorough knowledge and experience with Microsoft Windows and/or Apple MacOS operating systems, software application administration and hardware

Experience with direct customer support

Preferred Qualifications

Experience with space management software

Experience with technology research and development and procurement

Experience with managing vendor interactions

Experience and understanding of managing and operating audio/video equipment

Understanding of software related for athletics events such as scoring software platforms (such as Stat Crew, Genius Sports, Colorado Timing, Hy-Tek Meet Manager, Gymnastics Scorekeeper)

Experience with athletics video and analysis platforms (such as Playsight, XOS , Hudl, Sportscode, Right View Pro, BATS , Volleymetrics)

Experience with radio communication systems

Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.

The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to supporting, and motivating staff; committed to the ideals of a major public research university.

Additional Information

Work Location

Work Location Lincoln

Work Schedule

Pay Basis

Pay Basis Hourly

Benefits Eligible

Benefits Eligible Yes

Benefits Percentile

Posting Number

Posting Number 2012746P

Number of Vacancies

Number of Vacancies 1

Open Date

Open Date 05/05/2025

Close Date

May Close at Any Time Open Until Filled Yes

Review of Applications Date

Review of Applications Date 05/19/2025

Special Instructions to Applicant

This position has a minimum salary of $51,300 and will be located in Lincoln, NE. Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

Please note: Sponsorship will not be offered for this position.
If you should need assistance with your application, please call 402-472-3701.

Position is open to University Employees Only

The University of Nebraska participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you now or will you in the future require sponsorship to work in the United States?
  • Yes
  • No

University of Nebraska System, 3835 Holdrege Street,

Lincoln, NE 68583

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