Sr. IT Business System Analyst (Global Workplace Services/Facilities/EHS)

KLA; Ann Arbor Charter Township (MI); On-site; USD 138,000 - 234,000; Full time

Benefits offered by this job

401(k) matching

Employee stock purchase program (ESPP)

Tuition reimbursement

Paid time off

Job summary

KLA is seeking an experienced IT System Analyst to join Global Workplace Services (GWS). This role focuses on business process alignment, system analysis, and end-to-end facilities management and EH&S solutions using industry software.

You will work with stakeholders to design, implement, and optimize integrations across Cloud platforms (AWS/Azure), leverage AI/ML, and ensure data quality and governance across Snowflake data pipelines.

Qualifications

• Bachelor's or Master's degree with 6-8 years of experience in EH&S and Facilities/Plant Maintenance Management
• Experience designing and supporting EH&S and Facilities/Plant maintenance platforms (e.g., Cority, Nuvolo, Procore, BMS, ACC, Onsolve)
• Demonstrated ability to collaborate with business stakeholders to define KPIs, develop functional specifications, and deliver reporting solutions from design through deployment
• Experience of project management delivering end-to-end projects using Agile/Waterfall methodologies
• Strong time management and business-facing skills, with the ability to meet demanding deadlines
• Ability to recommend innovative solutions maximizing new technologies and industry trends

Responsibilities

• Elicit requirements from stakeholders and align process changes
• Drive integration and solution design across Cloud platforms (AWS/Azure), incorporating AI/ML automation
• Develop and maintain detailed documentation of business requirements and processes
• Communicate clearly with Business and stakeholders through project phases
• Configure application settings and user management of cloud applications
• Take ownership of technical solutions including data integration, data security, and architecture
• Ensure solutions meet business needs and requirements
• Test enhancements and coordinate user acceptance testing
• Design API integrations with third-party tools
• Ensure deliverables are completed within timelines
• Troubleshoot and resolve user issues
• Support Snowflake data ingestion, modeling, and performance optimization
• Manage data quality, governance, and scalable pipelines across AWS/Azure Data Lake environments

Skills

Requirements elicitation

Agile/Waterfall

Stakeholder collaboration

Time management

Innovation adoption

Education

Bachelor's or Master's degree

Tools

Snowflake

Informatica

Power BI

SharePoint

ServiceNow

Nuvolo

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Global Workplace Services (GWS) team is passionate about enabling the business goals and company culture through the delivery of workplace environments and services that foster teamwork, innovation and productivity. Our team runs a worldwide portfolio of over 3 million square feet, 135 sites and over 12,000 employees. In addition to ensuring the workspace and manufacturing facilities operate seamlessly, this group also provides employee and site services, such as cafeteria, transportation, security, and safety. The team is responsible for all construction and site improvement work to enable the business needs as well as align with the financial requirements.

Job Description/Preferred

We are looking for an experienced IT System Analyst to join our Global Workplace Services (GWS)/Facilities Maintenance team. This role will focus on business process alignment/System analysis, and lead IT system & data solutions.

We are seeking an experienced and dynamic IT System Analyst/Consultant to join our Global Workplace Services (GWS) team. This role will lead the design, implementation, and optimization of end-to-end facilities management and EH&S (Health, Environment and Safety) solutions using industry softwares. You will work closely with stakeholders to address complex challenges, improve efficiency, and ensure seamless integration of facilities maintenance and EH&S processes.

Responsibilities:

• Work with various teams, stakeholders, and business owners to elicit requirements and align process changes.

• Drive integration and solution design across Cloud (AWS/Azure) platforms, incorporating AI/ML and Generative AI-based automation where applicable.

• Develop and maintain detailed documentation of business requirements and processes.

• Communicate clearly and consistently with Business and other stakeholders throughout various project phases.

• Configure application settings, user management of cloud applications.

• Take ownership of technical solutions from design, Various Data Integrations, Data Security, Data access and architecture perspective, ensure the right direction.

• Ensure solutions meet business needs and requirements.

• Test enhancements and bug fixes; coordinate user acceptance testing.

• Design API Integrations with third party tools

• Ensure deliverables are completed within timelines.

• Troubleshoot and resolve user issues

• Support Snowflake data ingestion, modeling, and performance optimization

• Manage data quality, governance, and scalable pipelines across AWS/Azure Data Lake environments, ensuring secure and reliable data operations.

Preferred Qualifications:

• Experience with GWS Applications like Cority, Procore, On-solve, Oracle Primavera Cloud, MS Share-point Portals, Genetec, Building Management Systems (Siemens), ServiceNow - Nuvolo, Autodesk Construction Cloud - Vault and Everbridge (BCIC)

• Experience with business analytics tools such as Snowflake, Informatica and Power BI

• Experience of adopting and implementing AI in facilities maintenance domain

Minimum Qualifications

• Bachelor's or Master's degree with 6-8 years of experience (functional/business/System Analyst) in the domain of Environmental Health & Safety (EH&S) and Facilities/Plant Maintenance Management

• Experience designing and supporting EH&S (Health, Environment and Safety) and Facilities/Plant maintenance management platforms (e.g., Cority, Nuvolo, Procore, BMS, ACC, Nuvolo, Onsolve)

• Demonstrable ability to collaborate with business stakeholders to define KPIs, develop functional specifications, and deliver reporting solutions from design through deployment

• Demonstrated expertise in requirements elicitation and documentation of current-state and future-state business processes

• Experience of project management delivering end-to-end projects using Agile/Waterfall methodologies

• Strong time management and business-facing skills, with the ability to meet demanding deadlines

• Ability to recommend innovative solutions maximizing new technologies and industry trends

Base Pay Range: $137,800.00 - $234,300.00 AnnuallyPrimary Location: USA-CA-Milpitas-KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.