SR IT Analyst, Procurement Systems

Duke University; Durham (NC); Hybrid; USD 110,000 - 145,000; Full time

Job summary

Duke University seeks a Senior IT Analyst in ASM to support and advance procurement and supply chain processes across Duke University and Duke Health, blending business analysis, SAP expertise, and project leadership. You will serve as a functional SAP expert, collaborate with business and technical teams, and help drive innovation and continuous improvement in enterprise procurement.

This role emphasizes managing multiple projects, configuring SAP components, and delivering solutions that

Qualifications

• Bachelor's degree or equivalent required.
• Minimum of five years of experience in business operations or financial management, preferably in higher education or healthcare.
• Experience configuring and implementing SAP Procurement and Supply Chain components, or comparable ERP systems.
• Broad understanding of materials management, purchasing, and inventory management processes.
• Ability to manage multiple projects and assignments simultaneously.
• Ability to collaborate with technical, operational, and functional stakeholders.

Responsibilities

• Provide day-to-day support for SAP S/4HANA MM and SAP SRM business processes, including configuration, troubleshooting, issue resolution, and system enhancements.
• Perform requirements gathering, business analysis, solution design, and configuration for procurement-related enhancements.
• Develop and maintain documentation supporting business processes and SAP solutions.
• Lead procurement and supply chain technology initiatives from concept through implementation.
• Manage project plans, timelines, stakeholder communications, testing activities, and solution deployment efforts.
• Facilitate meetings, coordinate cross-functional teams, and support organizational change efforts.
• Act as the SAP Procurement and Supply Chain configuration expert supporting critical business operations.
• Provide guidance on procurement processes, purchasing workflows, inventory management, and related business functions.
• Support SAP MM Invoice Verification processes and related integrations.
• Serve as the Procurement team's BW resource, analyzing requirements, data modeling, reporting, security, and integration.
• Partner with functional and technical teams to deliver reporting solutions that support decision-making.
• Work with business stakeholders, developers, analysts, and ASM teams to design and implement solutions.

Skills

SAP procurement expertise

Business analysis

Stakeholder collaboration

Project coordination

Education

Bachelor's degree

Tools

SAP S/4HANA

SAP SRM

SAP MM

BW

Job description

Senior IT Analyst, Procurement Systems (SAP S/4HANA & SRM)

At Duke University, technology powers the critical business operations that support world-class education, research, and healthcare. As a Senior IT Analyst within Administrative Systems Management (ASM), Duke's SAP Center of Excellence, you will play a key role in supporting and advancing procurement and supply chain business processes across Duke University and Duke Health.

In this role, you'll combine business analysis, SAP expertise, project leadership, and stakeholder collaboration to deliver solutions that enhance procurement operations and enterprise efficiency. You'll serve as a trusted functional expert for SAP procurement technologies while partnering with business and technical teams to drive innovation and continuous improvement.

Minimum Qualifications

Education

Bachelor's degree or equivalent combination of education and experience required.

Experience

• Minimum of five years of experience in business operations or financial management, preferably within higher education or healthcare environments.
• Experience configuring and implementing SAP Procurement and Supply Chain components, or comparable ERP systems.
• Broad understanding of materials management, purchasing, and inventory management processes.
• Demonstrated ability to manage multiple projects and assignments simultaneously.
• Ability to effectively collaborate with technical, operational, and functional stakeholders.

Preferred Qualifications

• Experience working in higher education, healthcare, or large complex organizations.
• Experience supporting SAP S/4HANA, SAP SRM, SAP MM, and Business Warehouse (BW) solutions.
• Exposure to enterprise system integrations and related technologies.
• Project management experience supporting enterprise application initiatives.

Work Arrangement

This position may be eligible for Duke's flexible work arrangements based on business and departmental needs.

This position does not provide visa sponsorship.

What You'll Do

As a Senior IT Analyst, you will provide strategic and operational support for Duke's procurement and supply chain systems while helping deliver technology solutions that improve business outcomes.

Support & Optimize Enterprise Procurement Systems

• Provide day-to-day support for SAP S/4HANA MM and SAP SRM business processes, including configuration, troubleshooting, issue resolution, and system enhancements.
• Perform requirements gathering, business analysis, solution design, and configuration for procurement-related enhancements.
• Develop and maintain documentation supporting business processes and SAP solutions.

Lead Technology Projects

• Lead procurement and supply chain technology initiatives from concept through implementation.
• Manage project plans, timelines, stakeholder communications, testing activities, and solution deployment efforts.
• Facilitate meetings, coordinate cross-functional teams, and support organizational change efforts.

Serve as a Functional Subject Matter Expert

• Act as the SAP Procurement and Supply Chain configuration expert supporting critical business operations.
• Provide guidance on procurement processes, purchasing workflows, inventory management, and related business functions.
• Support SAP MM Invoice Verification processes and related integrations.

Drive Data & Reporting Solutions

• Serve as the Procurement team's Business Warehouse resource, collaborating on requirements analysis, data modeling, reporting, security, and integration activities.
• Partner with functional and technical teams to deliver reporting solutions that support operational and strategic decision-making.

Collaborate Across Duke

• Work closely with business stakeholders, developers, analysts, and other ASM teams to design and implement effective solutions.
• Contribute to continuous improvement efforts that enhance procurement efficiency, system performance, and user experience.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.