Sr. Instructional Designer - Technical Learning

Comcast Resume; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Comcast is seeking a Learning Experience Designer to independently design and deliver innovative learning experiences aligned with strategic objectives. The role analyzes data to refine educational content and facilitates impactful training, serving as a resource for a culture of continuous learning.

The position requires collaboration with subject matter experts, adoption of cutting‑edge learning technologies, and the ability to work nights and weekends as needed.

Qualifications

• Bachelor's degree required in a related field.
• 5–7 years of experience in learning design or instructional design.
• Strong data analytics and learning analytics experience.

Responsibilities

• Design instructional materials and courses aligned with organizational goals.
• Analyze learner demographics and performance data to tailor learning strategies.
• Evaluate learning solutions' effectiveness through data analysis.
• Collaborate with subject matter experts to ensure content accuracy.
• Incorporate cutting-edge learning technologies to enhance the educational experience.
• Coordinate with the Learning & Development team to align initiatives with HR objectives.
• Facilitate workshops and training sessions, gathering participant feedback.
• Promote a culture of continuous learning across the organization.
• Exercise independent judgment and manage schedules including nights/weekends.

Skills

Agile Project Management

Business Alignment

Collaboration

Content Development

Instructional Design

Learning Analytics

Learning Design

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.

Job Summary

This job independently drives the design and delivery of innovative learning experiences aligned with strategic objectives. It involves analyzing data to refine educational content and facilitating impactful training. The role serves as a key resource in fostering a culture of continuous learning.

Job Description

Responsibilities:

• Designing instructional materials and courses that align with organizational goals and learner needs, while working independently
• Analyzing learner demographics and performance data to tailor and improve learning strategies and outcomes
• Evaluating learning solutions' effectiveness through data analysis and leveraging findings for continuous improvement
• Collaborating with subject matter experts to ensure instructional content accuracy and relevance
• Incorporating cutting‑edge learning technologies and methodologies to enhance the educational experience
• Coordinating with the Learning & Development team to ensure alignment of learning initiatives with strategic HR objectives
• Facilitating workshops and training sessions, leveraging expertise to deliver content and elicit participant feedback
• Championing a culture of continuous learning by promoting opportunities and best practices throughout the organization
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
• Other duties and responsibilities as assigned

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Agile Project Management, Business Alignment, Collaboration, Content Development, Instructional Design, Learning Analytics, Learning Design

Education

Bachelor's Degree

Certifications

(if applicable)

Relevant Work Experience

5-7 Years

Equal Opportunity

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.