Sr. Institutional Trust Account Manager

US Bank; Philadelphia (Philadelphia County); Hybrid; USD 105,000 - 124,000; Full time

Benefits offered by this job

Hybrid schedule

Competitive benefits

Job summary

U.S. Bank seeks an experienced client-facing manager to oversee Investment Services accounts for large clients, acting as the primary contact for insurance clients and investment managers in a fast-paced environment.

You will supervise support staff and ensure compliance with governing agreements and regulatory standards, while focusing on retention, expansion of revenue, and expense management.

Qualifications

• Associate's degree or equivalent work experience.
• 8–10 years of experience in institutional trust or financial industry are preferred.

Responsibilities

• Manage and oversee investment services accounts for large clients.
• Serve as primary day-to-day contact for insurance clients and investment managers.
• Ensure activity complies with agreements, regulatory and legal requirements.

Skills

Trust administration

Account management

Project management

Legal regulations

Insurance/Reinsurance trusts

Global asset movements

Private credit investment vehicles

Business development

Complex problem solving

Interpersonal communication

Leadership

Education

Associate's degree or equivalent

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Responsible for the management and oversight of Investment Services accounts of various sizes established by clients for various purposes. Serve as the primary day to day contact for large insurance clients and their investment managers in a high volume/high tempo operating environment. Account Managers serve as one of the client's primary contacts, delivering a high level of customer service and is responsible for retention and expansion of relationship revenue as well as expense management. Oversees work processed by Investment Services support staff, Trust Operations and others to ensure activity within accounts is in accordance with governing agreements, regulatory and legal requirements, and within U.S. Bank procedural guidelines relative to new, existing and closing accounts.

Basic Qualifications

• Associate's degree, or equivalent work experience
• Typically eight to 10 years of job-related experience, preferably in institutional trust and/or financial industry

Preferred Skills/Experience

• Advanced knowledge of trust administration, products and sales
• Advanced knowledge of account management, trust operations, project management, and legal regulations
• Background in Insurance/Reinsurance trusts strongly preferred
• Background servicing global asset and cash movements strongly preferred
• Background with private credit investment vehicles strongly preferred
• Strong ability to develop new business
• Ability to resolve complex problems with minimal guidance
• Effective interpersonal, verbal and written communication skills
• Demonstrated leadership skills

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFA