Senior Infrastructure Facets Design Engineer

Blue Cross and Blue Shield of North Carolina; Town of Florida (NY); Hybrid; USD 107,901 - 172,642; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match with annual contribution

Career development programs

Work-life balance and flexibility

Job summary

Blue Cross and Blue Shield of North Carolina is looking for an infrastructure engineer responsible for complex data center designs. You will oversee engineering tasks related to networking, compute, and storage, ensuring systems meet high standards of scalability and resilience while managing lifecycle processes effectively.

This role offers a hybrid model, allowing flexibility to work remotely with occasional in-person collaboration. Ideal candidates possess extensive experience in IT services, especially in data center infrastructure. Benefits include medical coverage and career development opportunities.

Qualifications

• 5+ years of experience in a related field.
• In lieu of a degree, 7+ years of experience in a related field.

Responsibilities

• Plan, architect, and deliver complex infrastructure designs.
• Own technology currency, lifecycle management, and capacity planning.
• Define and maintain hardware and software performance standards.
• Provide deep technical guidance on emerging technologies.
• Execute detailed infrastructure designs for large-scale initiatives.

Skills

Data Center Design

Data Center Infrastructure Design

Network Infrastructures

IT Service Management (ITSM)

Education

Bachelor's degree or advanced degree

Tools

Tomcat

Spring Boot

WebSphere Application Server

Python

Job description

Job Description

Responsible for the engineering of various and complex aspects of both physical and cloud-hosted data center infrastructures, including network, compute, storage, platform, middleware, database, and telephony. Independently analyze current and future requirements to effectively design data center infrastructure, networking, and telephony systems while determining design feasibility from both technical and economic perspectives. Develop and maintain technical standards, procedures, and documentation in partnership with service partners as needed. Compile and analyze operational data and direct proof of technology to establish standards for new designs or modifications to existing equipment, systems, or processes. Independently partner and consult with varied technical, business, project, and management staff to identify, plan, assess, and resolve data center and cloud infrastructure designs, physical data center requirements, and impacts.

What You'll Do

• Independently plan, architect, and deliver complex infrastructure designs supporting network, compute, telephony, platform, middleware, and database solutions.
• Own technology currency, lifecycle management, and capacity planning to ensure infrastructure capabilities consistently meet established SLAs.
• Define and maintain hardware and software performance standards to ensure scalability, resilience, and operational excellence.
• Serve as an infrastructure subject matter expert, providing deep technical guidance on emerging technologies and partnering strategically with key technology vendors.
• Lead and contribute to software and hardware licensing, financial planning, and capacity initiatives to ensure efficient adoption and operation of datacenter technologies.
• Proactively consult with IT partners, business stakeholders, and vendors impacted by network and data center infrastructure decisions.
• Execute detailed infrastructure designs for large-scale and complex initiatives in collaboration with IT stakeholders, service owners, and delivery partners.
• Ensure operational readiness through engineering, planning, coordination, and execution of performance tuning, system support, incident and problem resolution, installations, and upgrades.
• Provide expert-level guidance and hands‑on consultation during complex production incidents to support rapid resolution and system stability.
• Develop and maintain standardized engineering guidelines, procedures, and schedules to streamline solution delivery and improve datacenter operational efficiency.
• Build strong partnerships across the enterprise architecture community to maintain technical roadmaps and contribute to infrastructure strategies and standards.
• Collaborate closely with vendors to ensure delivered infrastructure solutions align with architectural intent and design specifications.
• Present new and emerging technology overviews to IT and enterprise leadership across a variety of leadership forums.
• Mentor and support less experienced engineers by providing technical direction, design guidance, and knowledge sharing as needed.

What You Bring

• Bachelor's degree or advanced degree.
• 5+ years of experience in a related field.
• In lieu of a degree, 7+ years of experience in a related field.

Bonus Points

• Familiarity with Tomcat, Spring Boot, & WebSphere Application Server (Must have)
• Familiarity with AI Tools, Procedures, and Methods (CoPilot, Claude, Google Gemini, OpenAI) – (Nice to have)
• Familiarity with scripting tools (Perl, Korn Shell Scripting, Python, and various languages) – (Nice to have)
• Ability to adapt and be flexible in complex situations and display strong customers service skills

Where You'll Work

Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in‑person connection, supporting a workplace that is flexible, connected, and future‑focused.

In a Hybrid‑Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote‑Flex role, you'll work virtually, with a few in‑office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. On‑site expectations will be discussed during the interview process.

What You'll Get

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community.
• Work‑life balance, flexibility, and the autonomy to do great work.
• Medical, dental, and vision coverage along with numerous health and wellness programs.
• Parental leave and support plus adoption and surrogacy assistance.
• Career development programs and tuition reimbursement for continued education.
• 401(k) match including an annual company contribution.
• Learn more

Salary Range

*Based on annual corporate goal achievement and individual performance.

$107,901.00 - $172,642.00

Skills

Data Center Design, Data Center Infrastructure Design, Data Center Networks, Data Center Operations, Data Infrastructure, Information Technology (IT) Services, Information Technology Architecture, Information Technology Infrastructure Library (ITIL), IT Service Management (ITSM), Network Infrastructures