Senior Infrastructure Facets Design Engineer

Blue Cross and Blue Shield of North Carolina; Mississippi; Hybrid; USD 107,901 - 172,642; Full time

Benefits offered by this job

Hybrid work flexibility

401(k) match

Healthcare benefits

Tuition reimbursement

Paid time off (PTO)

Job summary

Blue Cross and Blue Shield of North Carolina is seeking a Data Center Architect to design and optimize complex data center infrastructures across physical and cloud environments. You will analyze requirements, maintain standards, and collaborate with IT leadership to shape scalable, efficient solutions.

The role emphasizes architecture leadership, capacity planning, and proactive incident guidance within a hybrid-flex work model; candidates with 5+ years in related fields are encouraged to apply.

Qualifications

• Bachelor's degree or advanced degree.
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.

Responsibilities

• Plan, architect, and deliver complex infrastructure designs for network, compute, telephony, platform, middleware, and database solutions.
• Own technology currency, lifecycle management, and capacity planning to meet SLAs.
• Define hardware and software performance standards for scalability and resilience.
• Provide deep technical guidance on emerging technologies and vendor partnerships.
• Lead licensing, financial planning, and capacity initiatives for datacenter tech.
• Consult with IT partners, stakeholders, and vendors on infrastructure decisions.
• Execute detailed designs for large-scale initiatives with IT stakeholders and partners.
• Ensure readiness through planning, coordination, and execution of upgrades and support.
• Offer expert guidance during complex production incidents to maintain stability.
• Develop and maintain standardized engineering guidelines and schedules.
• Build partnerships to maintain roadmaps and standards.
• Collaborate with vendors to align solutions with architecture and design.
• Present new tech overviews to IT and enterprise leadership.
• Mentor engineers with technical direction and knowledge sharing.

Skills

Data Center Design

Data Center Infrastructure Design

Data Center Networks

Data Center Operations

IT Infrastructure

IT Architecture

ITIL

ITSM

Network Infrastructures

Education

Bachelor's degree or advanced degree

Job description

Job Description

Responsible for the engineering of various and complex aspects of both physical and cloud hosted data center infrastructures which might include network, compute, storage, platform, middleware, database and telephony. Independently analyze current and future requirements to effectively design data center infrastructure, networking and telephony systems while determining design feasibility from both technical and economic perspectives. Develop and maintain technical standards, procedures and documentation in partnership with service partners as needed. Compile and analyze operational data and directs proof of technology to establish standard for new designs or modifications to existing equipment, systems, or processes. Independently partner and consult with varied technical, business, project and management staff to identify and plan, assess data center and cloud infrastructure designs, physical data center requirements and impacts and resolve design problems.

What You’ll Do

• Independently plan, architect, and deliver complex infrastructure designs supporting network, compute, telephony, platform, middleware, and database solutions.
• Own technology currency, lifecycle management, and capacity planning to ensure infrastructure capabilities consistently meet established SLAs.
• Define and maintain hardware and software performance standards to ensure scalability, resilience and operational excellence.
• Serve as an infrastructure subject matter expert, providing deep technical guidance on emerging technologies and partnering strategically with key technology vendors.
• Lead and contribute to software and hardware licensing, financial planning, and capacity initiatives to ensure efficient adoption and operation of datacenter technologies.
• Proactively consult with IT partners, business stakeholders, and vendors impacted by network and data center infrastructure decisions.
• Execute detailed infrastructure designs for large‑scale and complex initiatives in collaboration with IT stakeholders, service owners and delivery partners.
• Ensure operational readiness through engineering, planning, coordination and execution of performance tuning, system support, incident and problem resolution, installations and upgrades.
• Provide expert‑level guidance and hands‑on consultation during complex production incidents to support rapid resolution and system stability.
• Develop and maintain standardized engineering guidelines, procedures and schedules to streamline solution delivery and improve datacenter operational efficiency.
• Build strong partnerships across the enterprise architecture community to maintain technical roadmaps and contribute to infrastructure strategies and standards.
• Collaborate closely with vendors to ensure delivered infrastructure solutions align with architectural intent and design specifications.
• Present new and emerging technology overviews to IT and enterprise leadership across a variety of leadership forums.
• Mentor and support less experienced engineers by providing technical direction, design guidance and knowledge sharing as needed.

What You Bring

• Bachelor's degree or advanced degree.
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.

Bonus Points

• Familiarity with Tomcat, Spring Boot, and WebSphere Application Server (Must have)
• Familiarity with AI tools, procedures and methods (CoPilot, Claude, Google Gemini, OpenAI) – Nice to have
• Familiarity with scripting tools (Perl, Korn shell scripting, Python, and various languages) – Nice to have
• Ability to adapt and be flexible in complex situations and display strong customer service skills

Where You’ll Work

Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in‑person connection – that supports a workplace that is flexible, connected, and future‑focused.

In a Hybrid‑Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in‑office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. On‑site expectations will be discussed during the interview process.

What You’ll Get

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community.
• Work‑life balance, flexibility and the autonomy to do great work.
• Medical, dental and vision coverage along with numerous health and wellness programs.
• Parental leave and support plus adoption and surrogacy assistance.
• Career development programs and tuition reimbursement for continued education.
• 401(k) match including an annual company contribution.
• Learn more.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market‑price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$107,901.00 - $172,642.00

Skills

• Data Center Design
• Data Center Infrastructure Design
• Data Center Networks
• Data Center Operations
• Data Infrastructure
• Information Technology (IT) Services
• Information Technology Architecture
• Information Technology Infrastructure Library (ITIL)
• IT Service Management (ITSM)
• Network Infrastructures