Sr In-Store Shopping Clerk

Loyalty360; Tyler (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

An established industry player in grocery retail is seeking a Senior In-Store Shopping Clerk to enhance the online shopping experience. In this dynamic role, you will be responsible for fulfilling customer orders with precision and care, ensuring product quality and freshness. You will act as an ambassador for the store, utilizing your excellent communication skills to assist customers and manage online orders. Join a rapidly growing company that values customer service and offers a vibrant work environment where you can grow your career while making a positive impact on your community. This opportunity is perfect for those who thrive in a fast-paced setting and have a passion for fresh food.

Benefits

Competitive Pay

Flexible Schedules

Employee Assistance Program (EAP)

401(K) Retirement Plan

Company Paid Life Insurance

15% Employee Discount

Paid Holidays

Paid Parental Leave

Sick Time Plan

Vacation Accrual Plan

Qualifications

• Must be at least 21 years old with relevant in-store shopping experience.
• Outgoing behavior and positive attitude are essential.

Responsibilities

• Shop and fulfill customer online orders using the Instacart Shopper App.
• Communicate Ecommerce directives and maintain staging area.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Education

High School Diploma or Equivalent

Tools

Instacart Shopper App

POS System

Mobile Device

Job description

Overview

As a Senior In-Store Shopping Clerk at Sprouts Farmers Market you will be shopping for our customers who order product online through the in store grocery pick up program. All of our products must be handled, selected and shopped properly to deliver the highest level of customer service and satisfaction to our online customers. A Sr. In-Store Shopping Clerk at Sprouts Farmers Market sustains a high level of product and process knowledge. You can expect to be the “go-to” shopper in the store with a deep understanding of how to shop, checkout, stage and take orders out to customers waiting in the parking lot. You will need to have a great understanding of the store layout and how to fulfill every item in the basket.

Overview of Responsibilities

As a Senior In-Store Shopping Clerk at Sprouts Farmers Market, you will be responsible for the following:

• Responsible for communicating Ecommerce directives and shopper metrics.
• Responsible for completing the daily Out of stock scan and communicating INF to store and department managers.
• Maintaining and restocking staging area.
• Work in-store to shop and fulfill customer’s online orders using a mobile device equipped with the Instacart Shopper App.
• Provide excellent customer service by focusing on product quality and freshness, and substituting potential out-of-stock items.
• Effectively communicate any necessary changes to an order.
• Process order transactions using the in-store POS system.
• Serve as an online ambassador for the store answering questions about order delivery, the Instacart platform, and the benefits of using the service.
• May assist in other areas of the store by stocking shelves, filling the frozen food bins, and helping maintain the overall cleanliness and presentation of the store.

Qualifications

To be a Senior In-Store Shopping Clerk at Sprouts, you must:

• Be at least 21 years of age and have a high school diploma or equivalent.
• Relevant experience as an in-store shopper.
• Have and show an outgoing and friendly behavior; have a positive attitude and the ability to interact positively with our customers.
• Have good communication skills; and the ability to take direction and participate in a team environment. Ability to operate front end equipment; register, calculator, scanner.
• Some computer skills related to pulling reports and downloading emails.
• Be able to perform the following: standing, walking, bending, throughout the entire workday.
• Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet.
• Be able to walk up to 3 miles in an 8-hour shift.
• Be able to perform other related duties as assigned.

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay.
• Sick time plan that you can use to support you or your immediate families health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member in your household on all purchases made at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company paid life insurance.
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance.
• Affordable benefit coverage, including medical, dental and vision.
• Health Savings Account with company match.
• Pre-tax Flexible Spending Accounts for healthcare and dependent care.
• Company paid short-term disability coverage.
• Paid parental leave for both mothers and fathers.
• Paid holidays.

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.