Sr IAM Access Ops Analyst

HealthEquity, Inc.; Mission (TX); Hybrid; USD 88,000 - 112,000; Full time

Benefits offered by this job

Medical, dental, and vision

HSA contribution and match

Dependent care FSA match

Uncapped paid time off

Paid parental leave

401(k) match

Wellness program incentives

Job summary

HealthEquity, Inc. is seeking an Access Operations Senior Analyst within the Identity and Access Management Security Team. You will manage the identity lifecycle and ensure secure access for employees and partners, supporting Entra ID, Active Directory, Azure, and Exchange environments.

This remote role emphasizes security, customer service, and collaboration with cross-functional teams while driving efficiency with automation tools and AI-enabled insights.

Qualifications

• Experience managing end-to-end identity lifecycle including provisioning and deprovisioning.
• Experience with Microsoft Entra ID, AD, Azure and Exchange environments.
• Knowledge of privileged access management practices and password vaulting.
• Hands-on MFA configuration (YubiKey, Passkeys) and identity troubleshooting.

Responsibilities

• Manage end-to-end identity lifecycle provisioning, modification, and deprovisioning.
• Support Entra ID, AD, Azure, Exchange for secure access governance.
• Configure and troubleshoot MFA (Passkeys, YubiKey, MFA apps).
• Collaborate with cybersecurity team on incidents and remediation.

Skills

Identity lifecycle management

Entra ID

Active Directory

PowerShell

Python

Excel

MFA

Automation tools

Education

Bachelor’s degree or equivalent in IAM/IT Security

Tools

BeyondTrust

PowerShell

Python

Excel

Job description

Our Mission

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

Overview

Sr Security Analyst IAM

Job Locations US-Remote

Overview

We areCONNECTING HEALTH AND WEALTH.Come be part of remarkable.

HealthEquity is hiring! Come join us as an Access Ops Senior Analyst in our Identity and Access Management Security Team.

As an Access Operations Senior Analyst within the Identity and Access Management (IAM) Operations team, you will be responsible for ensuring secure, timely, and efficient identity lifecycle management within HealthEquity’s technologies. This role ensures employees and business partners have timely access to the resources they need while balancing strong security controls with exceptional customer service. This role requires attention to detail, the ability to work independently, interaction with internal IT and business customers, as well as collaboration with a dynamic team. The successful candidate will have a thorough understanding of access management concepts and technologies.

What you’ll be doing

• Identity Lifecycle Management:
• Manage the end-to-end identity lifecycle by provisioning, modifying, and deprovisioning user access while ensuring compliance with established IAM policies and controls
• Support Microsoft Entra ID, Active Directory, Azure, Exchange, and related identity platforms to maintain accurate and secure user access.
• Configure and troubleshoot multi-factor authentication methods, including Passkeys, Yubikeys, FIDO2 credentials, and Microsoft Authenticator registrations.
• Risk Management:
• Work closely with the cybersecurity team to respond to incidents and implement corrective actions.
• Contribute to a balanced security-first and customer service culture.
• Team Cooperation:
• Partner with your team of IAM professionals; collaborate, support initiatives, and foster a culture of continuous learning and development.
• Coordinate with cross-functional teams to ensure successful support of IAM tasks.

What you will need to be successful

• Demonstrated experience managing the full identity lifecycle, including provisioning, deprovisioning, access governance, role management, birthright access, and compliance-driven access controls.
• Experience supporting Microsoft Entra ID, Active Directory, Azure, and Exchange environments with a strong understanding of account administration and group management.
• Knowledge of BeyondTrust and privileged access management practices, including administration of privileged accounts, password vaulting, and service account controls.
• Hands-on experience configuring and troubleshooting MFA solutions, including YubiKey registration and Passkeys.
• Ability to investigate and resolve identity and access issues, including lifecycle state discrepancies, birthright access failures, account correlation problems, provisioning errors, and orphaned accounts.
• Capable of processing high-volume access requests, validating approvals, maintaining audit evidence, supporting access review remediation, and executing provisioning and deprovisioning activities with accuracy and timeliness.
• Excellent communication skills with the confidence to ask clarifying questions, challenge ambiguous requests, collaborate with stakeholders, and provide exceptional customer service while maintaining security standards.
• Strong analytical and troubleshooting abilities with the capacity to perform root cause analysis, identify process gaps, interpret IAM policies, and drive issue resolution across multiple systems.
• Experience using PowerShell, Python, Excel, automation tools, and AI technologies—including generative AI, machine learning-driven insights, and intelligent workflow automation—to improve operational efficiency, enhance reporting and analytics capabilities, identify opportunities for process optimization, reduce manual effort, and streamline identity and access management processes while supporting data-driven decision-making.
• Ability to create and maintain SOPs to support consistency, compliance, and audit-ready IAM operations.

• Bachelor’s degree, or the equivalent years' related experience in Identity and Access Management (IAM), IT Support, or Security Operations

#LI-Remote

This is a remote position.

Salary Range

$87500.00 To $111500.00 / year

Benefits & Perks

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision

• HSA contribution and match

• Dependent care FSA match

• Uncapped paid time off

• Paid parental leave

• 401(k) match

• Personal and healthcare financial literacy programs

• Ongoing education& tuition assistance

• Gym and fitness reimbursement

• Wellness program incentives

Onboarding & Travel

This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations.

This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date.

HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process.

Why work with HealthEquity

HealthEquity has a vision thatby2030 we will make HSAs as wide-spread and popular as retirement accounts.Weare passionate about providing a solution that allows American families to connecthealth and wealth. Join us and discover a work experience where the person is valued more than the position. Clickhereto learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit ourCareers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visitHealthEquity Privacy.