Sr. Hybrid Cloud Engineer

FLOWERS.com Inc.; Jericho (NY); Hybrid; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

FLOWERS.com Inc. is seeking a Hybrid Cloud Engineer to support and improve enterprise hybrid cloud platforms across IBM Power, AIX, Linux, and Azure. The role blends hands-on engineering with Terraform and Puppet automation, Git-based workflows, and cloud/on‑prem management.

The engineer will drive reliability, security, and cost-aware operations across data centers and cloud services. Responsibilities include administering IBM Power/AIX environments, VIOS, HMC, NIM, and SAN storage; building

Qualifications

• 7+ years of experience supporting large-scale enterprise infrastructure and hybrid operations.
• Advanced Red Hat Linux and IBM Power/AIX administration experience.
• Azure cloud engineering experience with virtual machines, networking, storage, and governance.
• Proficient with Puppet, Terraform, and Git for automation and code management.
• Strong scripting skills using Unix shells and standard utilities.

Responsibilities

• Administer and optimize IBM Power/AIX systems, VIOS, HMC, NIM, and SAN storage.
• Develop and maintain Puppet modules and Terraform configurations for infrastructure.
• Manage Git-based workflows, reviews, and release processes for automation.
• Design and operate Azure hybrid infrastructure and related resiliency practices.
• Create automation in Bash/ksh and maintain runbooks for incident response.
• Ensure security, compliance, change governance, and reliability across platforms.
• Coordinate with cross-functional teams for data center and platform maintenance.
• Troubleshoot complex incidents spanning on-prem and cloud environments.

Tools

Git

Terraform

Puppet

Azure

Red Hat Enterprise Linux

IBM Power Systems

AIX

VIOS

NIM

SMIT/SMITTY

Job description

The Hybrid Cloud Engineer supports, maintains, and improves enterprise hybrid cloud, Linux, Unix, IBM Power, AIX, storage, virtualization, automation, and resiliency platforms. This role blends hands‑on operational engineering with modern cloud practices across Microsoft Azure, Red Hat Enterprise Linux, IBM Power Systems, AIX, VIOS, HMC, NIM, SAN storage, hypervisors, Puppet, Git, Terraform, monitoring, backup/recovery, and infrastructure lifecycle management.

The engineer is expected to operate independently, execute approved changes with strong validation, troubleshoot complex incidents across infrastructure layers, produce clear documentation, and help advance secure, resilient, cost‑conscious hybrid cloud operations. This role is intentionally focused on hybrid cloud, Linux/Unix, IBM Power/AIX, storage, virtualization, automation, and operational engineering.

Essential Duties and Responsibilities

1. IBM Power Systems and AIX Engineering - Highest Priority

• Administer IBM Power 8 and Power 9 enterprise systems, including hardware configuration, firmware lifecycle coordination, capacity planning, platform provisioning, hardware diagnostics, and system initialization support.
• Support Advanced System Management Interface (ASMI) configuration, IBM Power hardware monitoring, hardware maintenance coordination, and data center deployment activities across multiple locations.
• Administer IBM AIX operating systems in enterprise production environments, including operating system configuration, patching, upgrades, device management, logical volume management, filesystems, networking, performance tuning, security maintenance, and troubleshooting.
• Administer Virtual I/O Server (VIOS) environments, including virtual storage, virtual networking, client LPAR dependencies, resource presentation, maintenance coordination, and troubleshooting.
• Design, provision, and support LPARs, including resource allocation, storage presentation, virtual networking, capacity validation, operational standards, and lifecycle management for mission‑critical workloads.
• Administer Hardware Management Console (HMC) environments, including LPAR creation and management, system monitoring, virtualization configuration, firmware update coordination, and infrastructure issue diagnosis.
• Use Network Installation Manager (NIM) for AIX deployments, upgrades, maintenance activities, standardized builds, and disaster recovery processes.
• Use SMIT/SMITTY for AIX administration, system configuration, package/fileset maintenance, operational support, and standardized procedure development.
• Support AIX resiliency and recovery practices, including backup/restore validation, mksysb awareness, high availability support, performance review, and vendor escalation.

2. Puppet Configuration Management

• Develop, maintain, and troubleshoot Puppet‑based infrastructure automation solutions for large‑scale Unix and Linux environments.
• Create and maintain reusable Puppet modules, classes, manifests, Hiera data structures, and role/profile patterns where applicable.
• Use Puppet Enterprise or comparable Puppet control workflows to support configuration compliance, software deployment, server provisioning, patch orchestration, and baseline configuration management.
• Troubleshoot Puppet agents, catalog compilation issues, code deployments, module dependencies, environment promotion, and configuration drift.

3. Git Version Control and DevOps Practices

• Use Git and Git‑based repository platforms to manage infrastructure code, automation frameworks, configuration management content, operational scripts, and technical documentation.
• Participate in branching strategies, merge requests, conflict resolution, code reviews, release management, environment promotion, and collaborative development workflows.
• Apply DevOps best practices to infrastructure configuration, change tracking, peer review, and controlled promotion of automation changes.
• Design, deploy, operate, and troubleshoot Microsoft Azure infrastructure services in hybrid enterprise environments.
• Administer Azure virtual machines, networking, storage, monitoring, backup, recovery, resource governance, subscription management, tagging, policies, RBAC, and cost‑control dependencies.
• Investigate and resolve complex operational issues spanning Azure and on‑premises infrastructure while maintaining reliability, security, performance, and cost‑optimization objectives.
• Contribute to Azure architecture patterns such as landing zones, network segmentation, resiliency, resource lifecycle management, observability, and hybrid connectivity.

5. Terraform and Infrastructure as Code

• Design and maintain Infrastructure as Code solutions using Terraform for cloud and hybrid infrastructure provisioning.
• Develop reusable Terraform modules, manage state files, support environment promotion strategies, and troubleshoot Terraform deployments in enterprise cloud environments.
• Integrate Terraform workflows with Git, change management, code review, deployment pipelines, and operational validation practices.
• Administer Red Hat Enterprise Linux systems in large‑scale production environments, including operating system deployment, patching, upgrades, performance tuning, package management, security hardening, lifecycle support, and troubleshooting.
• Support RHEL lifecycle planning, vulnerability remediation, repository/subscription management, SELinux awareness, Red Hat Satellite/Insights where applicable, and enterprise support processes.
• Maintain Linux configuration standards, compliance evidence, monitoring alignment, backup validation, and operational readiness.

7. Unix Shell Scripting and Automation

• Develop and maintain production‑ready automation using Bash, KornShell (ksh), and standard Unix text‑processing utilities such as awk, sed, grep, find, sort, cut, and related tools.
• Create automation for systems administration, health checks, monitoring, reporting, data processing, configuration management, maintenance activities, and operational support.
• Write maintainable scripts with logging, error handling, validation, rollback awareness, documentation, and repeatable execution patterns.

8. SAN Storage, Hypervisor, and Data Center Infrastructure

• Support enterprise SAN storage concepts and workflows, including LUN presentation, zoning coordination, host mappings, multipathing dependencies, replication awareness, capacity management, and storage‑related incident triage.
• Support virtualization and private cloud platforms such as VMware vSphere/ESXi, Nutanix AHV/HCI, IBM PowerVM, Hyper‑V, or comparable hypervisors, including VM/LPAR provisioning support, resource validation, cluster health, host maintenance, and incident troubleshooting.
• Coordinate with hardware, facilities, network, backup, storage, database, application, and vendor teams for physical and virtual server lifecycle work, data center activities, maintenance windows, and dependency validation.

9. Cross‑Platform Resiliency, Troubleshooting, and Reliability Engineering

• Diagnose and resolve complex issues across physical infrastructure, operating systems, virtualization platforms, cloud services, networking, storage, automation platforms, monitoring systems, backup solutions, and application dependencies.
• Perform root cause analysis, document findings, implement corrective actions, improve operational runbooks, and reduce recurring incidents.
• Support highly available hybrid environments and help restore critical services during major incidents, maintenance events, and platform disruptions.
• Drive continuous service improvements across monitoring quality, lifecycle hygiene, vulnerability remediation, backup/recovery validation, and platform resiliency.

10. Security, Compliance, Change, and Operational Governance

• Execute scheduled vulnerability remediation, patching, operating system upgrades, firmware coordination, monitoring updates, automation releases, and approved infrastructure changes with validation and rollback awareness.
• Support PCI, SOX, audit, attack-and-penetration remediation, security control implementation, evidence collection, and formal change management processes.
• Produce clear SOPs, knowledge base articles, diagrams, configuration records, handoff notes, change documentation, and operational procedures.
• Collaborate effectively with cybersecurity, networking, database, application, desktop support, procurement, finance, vendors, and infrastructure teams.

Requirements

• 7+ years of experience supporting enterprise infrastructure, cloud, Linux, Unix, virtualization, storage, automation, or hybrid operations environments.
• Advanced hands‑on experience administering IBM Power Systems and AIX in enterprise production environments.
• Hands‑on experience with VIOS, HMC, LPAR provisioning/management, PowerVM concepts, firmware coordination, capacity planning, storage presentation, virtual networking, and operational troubleshooting.
• Experience using NIM and SMIT/SMITTY for AIX administration, system builds, maintenance, upgrades, and recovery support.
• Advanced Red Hat Enterprise Linux administration experience, including deployment, patching, upgrades, performance tuning, security hardening, package management, lifecycle support, and troubleshooting.
• 3+ years of hands‑on Azure infrastructure engineering experience across virtual machines, networking, storage, monitoring, governance, subscriptions, backups, and hybrid infrastructure dependencies.
• Experience with Puppet configuration management, including modules, manifests, Hiera, compliance, software deployment, provisioning, and troubleshooting configuration drift.
• Experience with Terraform, including reusable modules, state management, Git integration, deployment workflows, and troubleshooting infrastructure deployments.
• Strong Git experience for source control, branching, merge requests, code reviews, infrastructure code management, and collaborative automation development.
• Strong Unix/Linux scripting experience using Bash, KornShell, awk, sed, grep, and related command-line utilities.
• Working knowledge of SAN storage concepts including LUNs, zoning, host mappings, multipathing, replication dependencies, capacity management, and storage‑related incident triage.
• Experience supporting hypervisor platforms such as VMware ESXi/vSphere, Nutanix AHV/HCI, IBM PowerVM, Hyper‑V, or equivalent virtualization technologies.
• Strong operational discipline in incident response, root cause analysis, change management, documentation, backup validation, and formal production support practices.
• Ability to work independently during maintenance windows, low‑staffed coverage periods, and business‑impacting incidents while escalating appropriately.

Preferred Qualifications

• IBM AIX, IBM Power Systems, IBM PowerVM, Microsoft Azure Administrator Associate, Azure Solutions Architect Expert, RHCSA, RHCE, HashiCorp Terraform, Puppet, VMware, Nutanix, ITIL, or FinOps certifications.
• Experience with VIOS lifecycle support, NIM repositories, mksysb recovery, AIX Live Update, LPAR mobility concepts, Power hardware diagnostics, and firmware lifecycle coordination.
• Experience with Dell/EMC, IBM Storage, HPE, Brocade, Pure Storage, NetApp, Rubrik, Nutanix, VMware/Broadcom, or comparable enterprise infrastructure platforms.
• Experience supporting cloud migrations, data center modernization, storage refreshes, hypervisor transitions, OS lifecycle programs, disaster recovery, or large infrastructure transformations.
• Familiarity with observability and monitoring platforms such as Datadog, Splunk, Microsoft Sentinel, Dynatrace, Prometheus, Grafana, Zabbix, Nagios, SolarWinds, or comparable tools.
• Experience developing operational standards, engineering patterns, build procedures, automation guardrails, and reusable infrastructure documentation.

Success Measures

• Stable operation and lifecycle support of IBM Power, AIX, VIOS, HMC, Linux, Azure, storage, hypervisor, and automation platforms.
• Reliable execution of approved maintenance windows, upgrades, patching, firmware coordination, automation releases, and validation tasks.
• Improved platform resiliency through root cause analysis, corrective actions, monitoring improvements, runbook maturity, and reduced recurring incidents.
• Consistent use of Git, Terraform, Puppet, and scripting practices to improve automation quality, repeatability, and change traceability.
• High‑quality handoffs across infrastructure, storage, virtualization, database, application, vendor, and coverage teams.
• Demonstrated ability to operate independently while escalating appropriately when business impact, security risk, or architectural decision points are present.

The expected salary range for this position is $150,000 $170,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full‑time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Featured benefits

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance

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