Sr. HUD Certified Housing Counselor

All Things Homes; Washington; Remote; USD 55,000 - 75,000; Full time

Job summary

All Things Homes, based in Washington state, seeks a Sr. HUD Certified Housing Counselor for a full-time remote role.

You will provide advanced counseling on homeownership, foreclosure prevention, rental issues, and financial management, conduct one-on-one sessions, and document case notes in compliance with HUD standards. You will interpret housing programs, mortgage options based on lending guidelines, and loss mitigation strategies, while coordinating with lenders, legal aid, and community

Qualifications

• Candidates must possess HUD Certified Housing Counselor credentials and demonstrated expertise in foreclosure housing counseling.
• Knowledge of HUD regulations, standards, and reporting requirements.
• Skills in foreclosures prevention, loss mitigation, and working with at-risk homeowners.
• Strong budgeting, financial coaching, and money management abilities.
• Prior experience in senior or lead counseling roles within HUD-approved agencies.
• Excellent interpersonal, communication, and documentation skills for diverse client groups.

Responsibilities

• Conduct one-on-one counseling sessions and assess client needs.
• Develop action plans and document case notes in HUD-compliant format.
• Explain housing programs and mortgage options to clients.
• Coordinate with lenders, legal aid, and community partners to support client outcomes.

Skills

Interpersonal skills

Communication

Documentation

Education

HUD Certified Housing Counselor

Tools

Client management systems

Office software

Job description

Company Description

All Things Homes is a community-focused housing services organization dedicated to helping individuals and families achieve stable, sustainable homeownership and housing security. Based in Tacoma, WA, the organization provides education, counseling, and advocacy to support clients facing a range of housing challenges. All Things Homes collaborates with local partners, lenders, and government agencies to connect clients with appropriate resources and programs. The team values integrity, client-centered service, trauma informed services and practical guidance that empowers people to make informed housing and financial decisions.

Role Description

The Sr. HUD Certified Housing Counselor is a full-time, remote role located in the state of Washington, providing advanced counseling and guidance to clients on homeownership, foreclosure prevention, rental issues, and financial management. Day-to-day responsibilities include conducting one-on-one sessions, assessing client needs, developing action plans, and documenting case notes in compliance with HUD standards. The counselor will interpret and explain housing programs, mortgage options based on lending program guidelines, and loss mitigation strategies, while coordinating with lenders, legal aid, and community partners to support client outcomes. This role also involves maintaining HUD certification, staying current with housing regulations and guidelines, contributing to program development, and mentoring junior counselors or support staff as needed.

Qualifications

• Candidates must possess HUD Certified Housing Counselor credentials and demonstrated expertise in Foreclosure Housing Counseling.
• Candidates should possess knowledge of U.S. Department of Housing and Urban Development (HUD) regulations, standards, and reporting requirements.
• Candidates should possess skills in Foreclosures prevention, loss mitigation, and working with at-risk homeowners.
• Candidates should possess strong Budgeting, financial coaching, and money management skills.
• Prior experience in senior or lead counseling roles, preferably in a HUD-approved agency.
• Excellent interpersonal, communication, and documentation skills, with the ability to work with diverse populations in a non-judgmental, client-centered manner.
• Ability to interpret lender guidelines, analyze client financial situations, and provide clear, actionable compliant guidance while on the phone with clients.
• Proficiency with client management systems, standard office software, and data entry for compliance reporting.
• Relevant education in social work, trauma informed services, counseling, finance, or a related field; equivalent experience may be considered.