Job Summary:
This position is responsible for establishing and maintaining food safety and quality standards related to Hood manufacturing facilities.
Essential Duties and Responsibilities:
- Lead, mentor, and develop laboratory technicians, FSQR supervisors/managers, and SQF associates.
- Foster a culture of quality and collaboration amongst peers and plant personnel.
- Manage staff responsible for maintaining accurate records of all product testing and quality management system compliance.
- Ensure GMPs and acceptable production standards are being followed and adhered to.
- Manage all customer complaints or quality issues in conjunction with Sales, and determine actions or remedies internally and externally.
- Intervene when appropriate to correct or realign product and/or processes to maintain quality standards.
- Lead or collaborate in RCA, CAPA, and continuous improvement initiatives.
- Analyze key performance indicators, make recommendations, and collaborate on solutions with peers, plant management, and senior management.
- Assess and adjust quality management plans/process controls to build quality and prevention into processes.
- Act as liaison and contact person for Regulatory agencies, customers, or 3rd parties involved in plant inspections.
- Maintain current awareness of Regulatory issues and implement compliance requirements.
- File Regulatory reports as needed regarding Milk testing and record keeping.
- Support SQF/QMS requirements.
- Travel as required.
- Additional duties and responsibilities as assigned.
Education and Experience:
- B.S. degree in Biology, Food Science, Dairy Science, Chemistry, or equivalent.
- 5-10 years of quality production management experience.
- 5+ years managing quality staff.
- Working knowledge of plant quality systems, laboratory functions, and manufacturing operations.
- Working knowledge of FDA, PMO, and other regulatory agencies.
Skills and Competencies:
- Strong analytical, organizational, and communication skills.
- Certification and/or License - Preventive Controls Qualified Individual (PCQI) certification or attainment of PCQI within 12 months of hiring.
- Mature leadership and team-building skills.
- Advanced proficiency with Microsoft Office Suite.
HP Hood is an Equal Opportunity Employer. We welcome Female/Minority/Veteran/Disabled applicants.