Sr. Forward Deployed Engineer

Re Build; Framingham (MA); On-site; USD 144,000 - 216,000; Full time

Benefits offered by this job

Ownership in company

Job summary

Re:Build is seeking a Senior Forward Deployed Engineer to lead on-site technical support at a cable assembly plant, resolving cross‑system issues and guiding production leadership during critical incidents. You’ll diagnose distributed systems across plant components and AWS, and collaborate with product, development and operations teams to shape the roadmap.

With 7+ years in software engineering, site reliability, or related fields, and strong SQL, APIs, and cloud experience, you will translate

Qualifications

• Bachelor’s degree or equivalent in Computer Science, Software Engineering, Electrical or Manufacturing Engineering or related field.
• 7+ years’ experience in software engineering, site reliability, solutions or application engineering.
• Strong SQL and relational databases; programming/scripting in Python, TypeScript/JavaScript, or C#; APIs and integrations; Windows and Linux environments.
• Experience with wire harness manufacturing or related tooling is a plus.
• 3+ years supporting complex distributed systems in production on AWS.

Responsibilities

• On-site technical leadership: lead on-site support for smartBuild at the plant and set priorities during production incidents.
• Diagnose issues across distributed systems and AWS, and partner with DevOps and Development to improve reliability and deployment.
• Translate manufacturing requirements into change requests and contribute to product roadmap discussions.
• Lead root-cause analyses and drive preventive fixes while improving monitoring and runbooks.
• Mentor and collaborate with a Forward Deployed Engineer to raise training standards and documentation.

Skills

Software engineering

Site reliability

Solutions engineering

Application engineering

Education

Bachelor's degree or equivalent in CS/Software/EE/Manufacturing or related field

Tools

MES

ERP

Windows

Linux

Job description

About Re:Build

At Re:Build, our mission is to ensure the next generation of important products are made, at scale, in America. We are laying the foundation for a better future for our customers, employees, and communities by revitalizing America's manufacturing base and creating meaningful jobs across the country, including in historically deindustrialized regions.

We operate an advanced, end-to-end manufacturing platform that partners with industrial companies and innovators to take products from first concept to full-scale production in critical verticals including aerospace and defense, electrification, medical, energy and environment, and robotics and automation.

The way we operate is as important as the work we do. It's guided by The Re:Build Way, 16 principles that shape how we collaborate with each other, partner with our customers and vendors, and contribute to the communities where we operate. (link to The Re:Build Way principles)

Who We Are Looking For

Serving as a trusted technical advisor and key problem-solver, the Senior Forward Deployed Engineer leads efforts to overcome complex operational and technical challenges. This role focuses on one of our cable assembly production sites. Drawing on extensive knowledge of distributed software systems and AWS cloud infrastructure, this individual will diagnose and resolve issues spanning plant operations, system integrations, and cloud-based services. They will work closely with plant leadership and the Cadonix development team. They will help find system improvement opportunities, influence feature enhancements, and translate manufacturing needs into technical requirements.

What You Get To Do

• On‑Site Technical Leadership – Lead on‑site support for smartBuild at the plant. Own the resolution of complex, cross‑system issues and set priorities alongside plant management during production‑critical incidents, keeping collaborators informed until service is restored.
• Distributed Systems & AWS Operations – Diagnose issues across smartBuild's distributed architecture, from shop‑floor components and integrations through to cloud services on AWS. Work with the Development and DevOps teams to improve reliability, performance, monitoring and deployment at the site.
• Customer Liaison & Solution Design – Translate the plant's manufacturing requirements into well‑scoped change requests and solution proposals. Contribute to technical design discussions with Product and Development, and use knowledge of harness manufacturing to help shape the product roadmap.
• Lead root‑cause analysis for major or recurring incidents. Drive preventive fixes alongside the development team. Continually improve runbooks, monitoring, and support processes.
• Mentorship & Collaboration – Mentor and guide a Forward Deployed Engineer with less experience, reviewing their work and exchanging technical and domain knowledge. Set the standard for on‑site training and documentation for operators, supervisors and engineers.

What You Bring To The Team

• A bachelor’s degree or equivalent experience in Computer Science, Software Engineering, Electrical or Manufacturing Engineering, or a related field, or an equivalent combination of education and experience.
• 7+ years’ experience in software engineering, site reliability, solutions or application engineering
• Strong SQL and relational database skills, programming or scripting (e.g. Python, TypeScript/JavaScript or C#), APIs and integrations, and Windows and Linux environments. Experience with MES, ERP or other manufacturing systems is a plus.
• Experience with or familiarity in wire harness manufacturing (e.g. cutting, stripping, crimping, formboard assembly, electrical testing) or harness build tools, and an understanding of how software supports production flow, quality and traceability.
• 3+ years supporting complex distributed systems in production on AWS.
• Experience in or exposure to wire harness or electrical manufacturing is strongly preferred.

The base salary range for this position is $143,666–$215,500 per year. This range represents the Company’s good faith estimate of the base compensation for this role at the time of posting. Actual compensation will be determined based on several factors, including but not limited to relevant experience, skills, qualifications, internal equity, and geographic location. In addition to base salary, this role may be eligible for annual incentive compensation and/or long-term incentives, subject to Company plans. The Company offers a comprehensive benefits package including medical, dental, vision, retirement, paid time off, and other benefits.

The BIG payoff

We are a company who is going to make a difference in the industries and the communities in which we choose to operate. Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or you may call us at 617.909.6275.