Sr Field Service Technician, Building Automation and HVAC Controls

Honeywell INC.; Morris Plains (NJ); On-site; USD 62,000 - 78,000; Full time

Job summary

A leading engineering firm is seeking an experienced Senior Field Service Technician to support building automation and HVAC control systems in New Jersey. The ideal candidate will have over 5 years of experience and strong problem-solving skills, ensuring optimal system performance and customer satisfaction. This position offers competitive salary and comprehensive benefits plan.

Benefits

401(k) match

Flexible Spending Accounts

Paid Time Off

Qualifications

• 5+ years of hands-on field experience in building automation and HVAC control systems.
• Strong knowledge of BACnet and Modbus protocols.
• Ability to read and interpret control schematics and wiring diagrams.

Responsibilities

• Provide expert-level service for building automation systems and HVAC control systems.
• Program, troubleshoot, and maintain front-end systems and DDC controllers.
• Act as a mentor for junior technicians and assist with complex field issues.

Skills

Building automation systems expertise

HVAC control systems knowledge

Troubleshooting skills

Communication skills

Education

Associate's or Bachelor's degree in a related field

Tools

Honeywell EBI

CPO DDC controllers

Job description

Overview

We are seeking an experienced and technically skilled Senior Field Service Technician to support our Building Automation and HVAC Control Systems in the Elizabeth, New Jersey area. In this role, you will report directly to the Field Service Manager and play a key role in delivering high-quality service, technical support, and system optimization for our customer sites. You will work independently and as a technical leader within the team, providing advanced troubleshooting, programming, and commissioning support for complex building systems.

Key Responsibilities

• Provide expert-level service and support for building automation systems (BAS) and HVAC control systems, ensuring optimal performance and uptime.
• Program, troubleshoot, and maintain EBI (Enterprise Buildings Integrator) front-end systems and CPO (Custom Programmable Output) DDC controllers.
• Perform server patching, schedule and manage system backups, and carry out controller-level diagnostics and updates.
• Serve as a technical resource and mentor for junior technicians, assisting with complex field issues and training as needed.
• Interface directly with customers to assess system issues, recommend solutions, and ensure satisfaction with service delivery.
• Perform diagnostics, commissioning, and system upgrades for BAS/HVAC systems across multiple customer sites.
• Maintain accurate documentation of service activities, system updates, and site-specific configurations.

Salary and Benefits

The annual base salary range for this position is $62,400-$78,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

Period and Work Location

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. As a Sr Field Service Technician here at Honeywell, you will provide high-level technical support, troubleshoot complex issues, perform maintenance, and train customers and junior technicians, driving customer satisfaction. You will work out of Elizabeth, NJ and be on an onsite work schedule.

Required Qualifications

• Minimum 5+ years of hands-on field experience in building automation and HVAC control systems.
• Strong working knowledge of Honeywell EBI, CPO DDC controllers, or similar BAS platforms.
• Proficient in BACnet and Modbus protocols for device programming, integration, and diagnostics.
• Experience in server maintenance, including patching, backups, and cybersecurity best practices.
• Deep understanding of HVAC mechanical systems and their interaction with automation controls.
• Excellent problem-solving and technical troubleshooting skills.
• Ability to read and interpret control schematics, wiring diagrams, and mechanical plans.
• Strong communication skills and a customer-first mindset.

We Value

• Associate\'s or Bachelor\'s degree in Building Automation, HVAC Technology, Electrical Engineering, or a related field.
• Certifications in BAS platforms (e.g., Honeywell, Tridium, Siemens, etc.).
• Experience mentoring or training junior technicians.
• Strong time management and ability to work independently across multiple sites.
• Experience in mechanical system operation and design, particularly HVAC systems.
• Ability to lead by example and represent the company professionally in customer environments.
• A proactive approach to preventive maintenance, system optimization, and continuous improvement.
• Commitment to safety, service excellence, and technical innovation.

About Honeywell

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world\'s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

The Business Unit

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here.