Sr Field Service Rep

Oil States International; Houma (LA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation package

Paid time off

Health insurance eligibility from day one

401k

Job summary

A leading oil services company in Houma, Louisiana, is seeking a Sr. Field Service Representative responsible for equipment repair and installation. This role requires travel to rig locations, diagnosing issues, and maintaining customer relations. Qualifications include a high school education, five years of experience, and the ability to use hand tools. The position involves physical demands and offshore travel. Competitive compensation and benefits are provided.

Qualifications

• Minimum of a high school education and additional vo-tech training in mechanics, electrical, or structural skills.
• Five years of prior experience and a good working knowledge of the company’s products.
• Ability to operate necessary hand tools, gages, and equipment.

Responsibilities

• Travel to rig locations for diagnosing problems and performing necessary repairs.
• Install, start up, and perform function tests on new equipment.
• Coordinate large on-site jobs and supervise junior level service personnel.

Skills

Field service skills

Mechanical knowledge

Communication skills

Mathematical computation

Education

High school education

Vo-tech training in mechanics

Tools

Hand tools

Measurement tools

Job description

Houma, LA 70363, USA

Oil States Houma recognizes that our diverse workforce is our greatest asset. We offer a competitive compensation package, including paid time off as well as health insurance eligibility on the first day of employment. Paid time off includes vacation, holiday and sick time. Benefits include medical, dental, vision, 401k, life insurance, long and short term disability, and flexible spending accounts. When we contribute to the company’s success, we all win.

Oil States is currently looking for qualified candidates for the position of Sr. Field Service Representative in Houma, Louisiana.

POSITION SUMMARY:

The Sr. Field Service Representative is responsible for providing field service, equipment repair and installation of customer owned equipment, while developing and maintaining beneficial customer relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Travel to rig location, diagnose problem, utilizing written procedures and assemble manuals, and advise customer of work involved. Perform the necessary repairs or service to include the rebuild of damaged or worn components, installation of new or replacement parts and/or routine maintenance.
• Install, start up, and perform function tests on new equipment.
• Perform in-house assembly and refurbish work on equipment when not in the field.
• Coordinate large on-site jobs and supervise junior level service personnel.

OTHER DUTIES AND RESPONSIBILITIES:

• Instruct customers on operation of new and refurbished equipment.
• Assist and train junior level mechanics.
• Perform other duties assigned by supervisor.
• Comply with Federal, State, OSI and Customer safety/environmental policies and procedures

QUALIFICATION REQUIREMENTS:

• Minimum of a high school education and additional vo-tech training in mechanics, electrical, structural, precision tooling and related skills.
• Five years prior experience and a good working knowledge of the company’s products.
• Ability to operate necessary hand tools, gages, and equipment.
• Frequent and extended offshore travel is required.
• Intermediate mathematical and measurement computations required.
• Good verbal and written communication skills.

COMPENTENCY REQUIREMENTS:

• Meet the requirements of our Short Service Employee Program for new employees.
• Meet the required training of OSI Safety/Environmental Programs.
• Attend all OSI offshore required training.
• Attend Crane/Winch 101 training or have prior experience in repairing/installing of equipment manufactured by OSI Houma or a competitor.

PHYSICAL REQUIREMENTS

• Pushing/pulling, lifting, bending, standing, throwing, kneeling, balancing, carrying, sitting, walking, crawling, climbing, crouching, reaching, and working within a confined space.
• Lifting requirement of 45 pounds.

An Equal Opportunity Employer

An E-Verify Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.