Field Service Rep

Oil States International; Houma (LA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation package

Health insurance from day one

Paid time off including vacation and sick time

Job summary

A leading equipment services company in Houma, Louisiana, is seeking a Field Service Representative. This role requires experience in equipment repair and installation while maintaining strong customer relations. Responsibilities include diagnosing and solving equipment problems, performing repairs, and ensuring quality service. Candidates should have relevant education, three years of experience, and be comfortable with offshore travel. A competitive compensation package, including health benefits from day one of employment, is offered.

Qualifications

• High school education or equivalent and additional vo-tech training in mechanics.
• Three years of prior experience in a related field.
• Ability to operate hand tools and equipment.

Responsibilities

• Diagnose issues at rig locations and advise customers.
• Perform repairs, including parts installation and routine maintenance.
• Complete service and inspection reports.

Skills

Hand tools operation

Verbal communication

Written communication

Mathematical computation

Education

High school diploma or equivalent

Vo-tech training in mechanics or related skills

Tools

Safety equipment

Maintenance tools

Job description

Oil States Houma recognizes that our diverse workforce is our greatest asset. We offer a competitive compensation package, including paid time off as well as health insurance eligibility on the first day of employment. Paid time off includes vacation, holiday and sick time. Benefits include medical, dental, vision, 401k, life insurance, long and short term disability, and flexible spending accounts. When we contribute to the company’s success, we all win.

Oil States is currently looking for qualified candidates for the position of Field Service Rep in Houma, Louisiana.

POSITION SUMMARY:

The Field Service Representative is responsible for providing field service, equipment repair and installation of customer owned equipment, while developing and maintaining beneficial customer relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Travel to rig location, diagnose problem, utilizing written procedures and assembly manuals, and advise customer of work involved.
• Perform the necessary repairs or service to include the rebuild of damaged or worn components, installation of new or replacement parts and/or routine maintenance.
• Complete written service and required inspection reports.
• Install, start up, and perform function tests on new equipment.
• Perform in-house assembly and refurbish work on equipment when not in the field.
• Perform inspections as per API.

OTHER DUTIES AND RESPONSIBILITIES:

• Instruct customers on operation of new and refurbished equipment.
• Coordinate with customers and company all parts and equipment needed.
• Perform other duties assigned by supervisor.
• Comply with Federal, State, OSI and Customer safety/environmental policies and procedures.

QUALIFICATION REQUIREMENTS:

• High school education or equivalent and additional vo-tech training in mechanics, electrical, structural, precision tooling and related skills.
• Three years prior experience.
• Ability to operate necessary hand tools, gages, and equipment.
• Frequent and extended offshore travel is required.
• Intermediate mathematical and measurement computations required.
• Good verbal and written communication skills.

COMPENTENCY REQUIREMENTS:

• Meet the requirements of our Short Service Employee Program for new employees.
• Meet the required training of OSI Safety/Environmental Programs
• Attend all OSI offshore required training
• Attend Crane/Winch 101 training or have prior experience in repairing/installing of equipment manufactured by OSI Houma or a competitor.

PHYSICAL REQUIREMENTS

• Pushing/pulling, lifting, bending, standing, throwing, kneeling, balancing, carrying, sitting, walking, crawling, climbing, crouching, reaching, and working within a confined space.
• Lifting requirement of 45 pounds.
• Non climate controlled environment.

An Equal Opportunity Employee

An E-Verify Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.