Sr. Field Quality Engineer, Closures
Lucidmotors
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Benefits offered by this job
Job summary
Lucid Motors in Casa Grande, AZ is seeking a Sr. Field Quality Engineer – Closures to join our Field Quality organization. This hands-on role focuses on investigating, validating, and resolving complex closure-related field issues across doors, liftgates, and weather sealing.
You will bridge customer feedback, service observations, and engineering teams to drive rapid root-cause identification and corrective actions, with a focus on improving warranty exposure and customer satisfaction.
Qualifications
- Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Automotive Engineering, or related field.
- 6+ years of automotive experience in Field Quality, Vehicle Engineering, Body Engineering, Manufacturing Quality, Supplier Quality, or Service Engineering.
- Strong understanding of automotive closure systems, body structures, sealing systems, and exterior quality requirements.
- Experience investigating fit and finish concerns, water leaks, wind noise, squeaks, rattles, and closure functionality.
- Ability to analyze warranty data, service information, and manufacturing quality data.
- Strong problem-solving and root cause analysis, plus cross-functional collaboration.
Responsibilities
- Investigate closure system issues across doors, hoods, frunks, liftgates, and seals.
- Lead cross-functional investigations with Body Engineering, Closures Engineering, Manufacturing, Supplier Quality, Service, and Validation.
- Analyze warranty data and field information to identify trends and impact.
- Develop and validate corrective actions and verify effectiveness in follow-up.
- Support field data-driven decisions to reduce warranty spend and improve customer satisfaction.
Skills
Education
Tools
Job description
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software‑defined vehicle architecture, our award‑winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in‑house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Sr. Field Quality Engineer – Closures
| Casa Grande , AZ | Full-Time
We are seeking a highly technical, hands‑on Sr. Field Quality Engineer – Closures to join our Field Quality organization. This role focuses on investigating, validating, and resolving complex field issues related to doors, liftgates, frunks, hoods, closure mechanisms, weather sealing, fit and finish, body structures, and exterior customer‑perceived quality concerns.
As a Sr. Field Quality Engineer – Closures, you will serve as the technical bridge between customer feedback, service observations, and engineering teams to drive rapid root cause identification, corrective action development, and continuous quality improvement.
Success in this role means improving closure system performance, reducing warranty exposure, improving vehicle craftsmanship, and delivering measurable improvements in customer satisfaction through data‑driven issue resolution and cross‑functional collaboration.
Investigate complex field issues involving doors, hoods, frunks, liftgates, latches, hinges, glass alignment, seals, weather intrusion, wind noise, and fit and finish concerns.
Conduct hands‑on vehicle inspections and dimensional assessments to identify failure mechanisms and sources of variation.
Perform issue replication and validation activities on customer, fleet, and development vehicles.
Analyze warranty data, field quality information, service records, and repair trends to identify emerging closure‑related concerns.
Partner closely with Body Engineering, Closures Engineering, Manufacturing, Supplier Quality, Service Engineering, and Vehicle Validation teams.
Translate field observations into actionable technical problem statements supported by objective data.
Support engineering reviews, risk assessments, issue prioritization discussions, and corrective action planning.
Monitor closure‑related warranty performance and identify recurring failure trends.
Quantify customer impact, repair frequency, warranty exposure, and issue severity.
Track issue occurrence across vehicle configurations, suppliers, production dates, and manufacturing locations.
Leverage field data to support prioritization and escalation decisions.
Manage closure‑related field issues from identification through resolution.
Lead investigations involving customer dissatisfaction, repeat repairs, warranty spend, and quality escalations.
Support development and implementation of corrective actions.
Validate effectiveness of engineering changes and corrective actions through field monitoring and follow‑up assessments.
Drive improvements in perceived quality, exterior craftsmanship, durability, and customer satisfaction.
Support reduction of wind noise, water leaks, alignment concerns, rattles, squeaks, and closure operability issues.
Recommend improvements to inspection methods, diagnostics, repair procedures, manufacturing controls, and quality processes.
Lead structured root cause investigations using established problem‑solving methodologies.
Differentiate between design, supplier, manufacturing, assembly, and service‑related contributors.
Support implementation and validation of permanent corrective actions.
Drive sustainable improvements that reduce recurrence and improve long‑term product quality.
- Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Automotive Engineering, or a related technical field.
- 6+ years of automotive experience in Field Quality, Vehicle Engineering, Body Engineering, Manufacturing Quality, Supplier Quality, or Service Engineering.
- Strong understanding of automotive closure systems, body structures, sealing systems, and exterior quality requirements.
- Experience investigating fit and finish concerns, water leaks, wind noise, squeak and rattle issues, and closure functionality.
- Ability to analyze warranty data, service information, and manufacturing quality data.
- Strong problem‑solving and root cause analysis skills.
- Excellent communication and cross‑functional collaboration skills.
- Ability to conduct hands‑on vehicle investigations and technical assessments.
- Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job‑related communications.
- Experience with dimensional variation analysis.
- Experience supporting vehicle launch activities.
- Knowledge of GD&T, tolerance stack‑up analysis, and body manufacturing processes.
- Six Sigma, Shainin, Red X, or similar structured problem‑solving methodologies.
- Experience supporting closure systems, body systems, or exterior quality concerns within an OEM environment.
- Experience working closely with Engineering, Manufacturing, Supplier Quality, and Service organizations.
This role requires close collaboration with Engineering, Manufacturing, Supplier Quality, Service, and Validation teams. Hands‑on vehicle evaluation and investigation activities are required. Travel may be required to support field investigations, supplier reviews, validation activities, and business objectives.
Base salary range: [Compensation Range TBD]
Lucid offers a comprehensive and competitive benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and a 401(k) plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the terms and conditions of those programs. Cash or equity incentive awards, if applicable, are determined by multiple factors, including individual performance and overall company results.
At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process. If you need an accommodation to participate in the application process, please contact us at [accessibility contact TBD].
By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
Lucid Motors does not accept agency resumes. Please do not forward resumes to ourcareersalias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
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