Sr. Field Project Engineer

Eaton Group; Smyrna (GA); In loco; USD 84.000 - 123.000; Tempo pieno

Descrizione del lavoro

Eaton Senior Field Project Engineer in Smyrna, GA leads technical ownership of orders, resolves issues, and ensures pro‑active project support. You’ll work with customers, sales, and factories to manage documents and warranty resolutions, while driving on‑time performance and customer satisfaction.

The role emphasizes collaboration across plants, project teams, and the Documentation Team, with opportunities to mentor less senior engineers and travel up to 25%.

Competenze

• Bachelor’s degree required.
• Minimum 3 years of work experience in project management, sales, sales support, or a technical role.
• Relocation is not available; candidates must reside within 50 miles of Smyrna, GA.

Mansioni

• Develop and maintain relationships with internal and external customers for assigned projects.
• Review and interpret contract drawings and specifications ensuring technical accuracy.
• Manage technical changes to the bill of materials.
• Coordinate and interpret engineered-to-order drawings.
• Create and manage project documentation using centralized resources.
• Provide technical support and drive warranty issues to closure.
• Act as technical liaison between customers, sales and factories for order configuration and documentation.
• Escalate issues to management when needed to protect schedules and scope.
• Collaborate with Project Management Team including PMs, Sales Engineers and Documentation Team.
• Lead verbal or written communications with stakeholders about technical scope and design.

Conoscenze

Technical sales

Team communication

Customer relationships

Organizational skills

Project management

Multi-project management

Travel readiness

Formazione

Bachelor’s degree

Engineering degree preferred

Strumenti

Eaton Bid Manager

AutoCAD

Adobe Acrobat

Bluebeam

ERP systems

Microsoft Office 365

Descrizione del lavoro

What you’ll do

The Senior Field Project Engineer supports order management through technical ownership of the order and creates a positive customer experience through a proactive approach to project support and issue resolution. This position leverages available resources to manage documentation, resolve issues, and successfully builds relationships across customers and Eaton facilities to execute complex projects and aids the Project Manager in maintaining customer satisfaction and overall, on-time-performance. This position works independently on daily tasks and collaborates with the plants, project, and sales teams as needed to maintain orders until the end of its life cycle

In this function you will

• Develop and maintain relationships with internal and external customers for assigned projects


• Review and interpret contract drawings and specifications ensuring technical accuracy


• Manage technical changes to the bill of material


• Coordinate and interpret engineered-to-order drawings


• Leverage centralized resources to create and manage project documentation


• Provide technical support and follow-through to drive all warranty issues to closure


• Act as the technical liaison between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions.


• Serve as the customer’s advocate by relaying the appropriate level of urgency to peer contacts in Eaton’s manufacturing facilities and escalating issues as required to management


• Pursue continuous learning of products and applications related to engineered products


• Collaborate with the Project Management Team including Project Managers, Sales Engineers, Project Coordinators, other Project Engineers, and the Documentation Team


• Lead verbal or written communication with internal and external stakeholders to address technical scope and design concerns


• Provide guidance to less senior engineers with relationships to technical and commercial execution of job duties

Qualifications

Basic Qualifications

• Bachelor’s degree from an accredited institution


• Minimum 3 years of work experience in project management, sales, sales support, technical role or applicable field


• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.


• Relocation is not available. Candidates must currently reside within a 50-mile radius of Smyrna, GA, Orlando, FL, Arden, NC, Raleigh, NC, or Charlotte, NC to be considered

Preferred Qualifications

• Bachelor’s degree in engineering or applicable technical field


• Electrical industry expertise and product knowledge


• Prior contractor, sales, and/or sales support experience with focus on the following customer bases: wastewater treatment, government, utility, commercial construction, data center, etc.


• Proficiency in applications required for job function (Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, customer quality management tools, ERP systems, and Microsoft O365).

Skills

Position Criteria

• Possess technical sales aptitude, market knowledge, and electrical industry experience


• Capable of working independently and in a team environment, using strong communication and interpersonal skills
  
• Ability to establish customer relationships within the market area while maintaining and growing existing customer relationships


• Possess organizational, presentation, training, and planning skills


• Understand project management processes for supporting a project and take on a proactive approach in addressing open tasks or issues


• Capable of organizing multiple multi-million-dollar projects simultaneously throughout various phases


• Ability to travel 25% of the time

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

The expected annual salary range for this role is $84000 - $123000 a year.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.