Sr. Field Application Engineer (Robot)

Mitsubishi Electric US, Inc.; United States; On-site; USD 111,000 - 153,000; Full time

Job summary

Mitsubishi Electric US, Inc. seeks a technically skilled engineer to provide on-site and remote support for robot products, PLCs, servo, and motion control.

You will assist key accounts, system integration partners, and MEUS teams with applications, troubleshooting, and product guidance. The role emphasizes developing and delivering technical training, maintaining up-to-date product knowledge, and creating documentation and application notes while collaborating across functions to identify

Qualifications

• BS in Electrical Engineering or Mechatronics or equivalent experience.
• 5 years of application experience with robot products and related systems.
• Experience with robot PLC, VFD, HMI, servo, motion control, CNC and control networks.

Responsibilities

• Provide technical support for robot-based products and applications to sales personnel and key accounts.
• Develop and/or deliver technical training to customers, distributors and MEUS IAD personnel.
• Provide on-site application engineering and product consulting on robots.
• Serve as the escalated SME on robot products and applications.
• Maintain technical documents and create application notes for new products.

Skills

Robotics knowledge

Technical writing

Team collaboration

Customer communication

Education

BS in Electrical/Mechatronics Engineering

Tools

AutoCAD

SolidWorks

PLC/VFD/HMI

Job description

Position Summary

Under minimum supervision provide technical support for robot products and applications to key accounts system integration partners and internal and external sales channel personnel May also develop andor deliver technical training to customers channel and system integration partners and MEUS IAD personnel on all Mitsubishi products

Position Duties and Responsibilities

• Provide technical support for robot based products PLC Servo and Motion Control and applications to sales personnel focusing on keytarget accounts
• May also develop andor deliver technical training to customers distributors and MEUS IAD personnel on all Mitsubishi products
• Provide on site application engineering and product consulting on Robots
• Serve as the escalated technical resource subject matter expert SME on robot products and applications
• Maintain technical documents and documentation on MEUS IAD products as assigned
• Develop technicalapplication notes where applicable detailing start up procedures for new products
• Maintain current knowledge of new products and applications through self study hands on testing of demo units and seminar attendance
• Provide technical product and solution training to customers distributors and MEUS IAD personnel on Mitsubishi products
• Actively identify opportunities for custom training classes
• Deliver presentations to external organizations or entities
• Document support case data utilizing CRM
• Perform other duties as assigned

Travel Requirements

Up to 50 travel within the US

Essential Education Skills and Experience

• BS in Electrical Engineering Mechatronics Engineering or equivalent experience
• 5 years of application experience with robot applications and products
• Experience with Robot PLC VFD HMI Servo Motion Control CNC and Control Networks and other industrial automation applications
• Ability to develop and maintain in depth up to date technical knowledge including the latest MEUS IAD products and to serve as escalated technical resource subject matter expert SME
• Technical writing skills
• Ability to operate effectively as part of a team
• Professional patient positive confident communication style and attitude
• Ability to write and perform technical product and solution training for groups
• Organization skills ie for documents demos work area and time management

Beneficial Education Skills and Experience

• Strong background with Robots
• Experience with Robot Programming software and Simulation environments
• Experience with CAD based application software AutoCAD
• Experience with SolidWorks and developing application simulations
• Additional background in PLCs VFDs HMIs industrial networking and IEC 1131 programming standards is preferred
• Some experience with PC hardware and software required with specific experience in industrial applications is preferred
• Ability to discuss customer application requirements on the phone or in person

Pay and Benefits

The pay range for this position at commencement of employment is expected to be between 111200yr and 152900yr; however base pay offered may vary depending on multiple individualized factors including market location job related knowledge skills and experience The total compensation package for this position may also include other elements including commissions based on achieving individual performance andor sales metrics incentive compensation and discretionary awards in addition to a full range of medical financial andor other benefits including 401k eligibility and various paid time off benefits such as vacation sick time and parental leave dependent on the position offered Details of participation in these additional compensation and benefit plans will be provided if an employee receives an offer of employment If hired employee will be in an at will position and the Company reserves the right to modify base salary as well as any other discretionary payment or compensation program at any time including for reasons related to individual performance Company or individual departmentteam performance and market factors In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire

Equal Employment Opportunity

We are an equal employment opportunity employer All employment decisions are made without regard to race color religion sex pregnancy breastfeeding or related medical condition national origin ancestry citizenship age marital status sexual orientation gender identity gender expression domestic partnership physical disability mental disability medical condition genetic characteristic or information military or veteran status or other legally protected status except when one of these criteria is a legally permissible bona fide occupational qualification The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the Company or c consistent with the Companys legal duty to furnish information To view the EEO is The Law Poster and the supplement please visit wwwdolgovsitesdolgovfilesofccpregscomplianceposterspdfOFCCPEEOSupplementFinalJRFQA508cpdf To view the Notice to Job Applicants and Employees regarding San Franciscos Fair Chance Ordinance and the Know Your Rights poster please visit wwwsfgovorgolsesitesdefaultfilesFCO20poster20200pdf Applicants with a disability who need assistance with the application process may contact Human Resources by email at employmentmeusmeacom or by calling 7142293813