Sr Facility Coordinator

O'Reilly Auto Parts; Springfield (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, & Vision Insurance

401k with employer contributions

Tuition Educational Assistance

Job summary

A leading automotive parts retailer is seeking a Sr. Facilities Help Desk Coordinator to manage facility maintenance and repair requests in an efficient manner. This role requires 3+ years of experience in construction or maintenance and skills in customer service and multitasking. The position offers competitive wages, benefits including medical insurance and a 401k plan, and opportunities for career growth within the organization.

Qualifications

• 3+ years’ experience in construction, maintenance, HVAC, electrical or related trades.
• Excellent customer service skills.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Initiate and execute large facility maintenance repairs efficiently.
• Handle repair requests via emails, phone calls or MARS.
• Provide cost estimates and manage communications regarding repairs.
• Process service requests to assign repair responsibilities.

Skills

Customer Service

Multitasking

Construction or Maintenance experience

Tools

Microsoft Office

Job description

As a Sr. Facilities Help Desk Coordinator, you will be responsible for handling larger and more complex scale project. This role works closely with both internal and external stakeholders to ensure our stores are not only meeting O'Reilly standards but also all jurisdictional requirements. Repair requests will come through phone, email, and the Maintenance and Repair System (MARS).

What You’ll Do

• Initiate, oversee, and execute large facility maintenance repairs in a cost effective and timely manner
• This role is responsible for field repair requests via email, phone calls or MARS
• Provides cost per repair, defines scoped of works and repairs, responsible for all internal and external communication.
• Process the service request to determine responsibility of repair by review of leases, exhibits and warranty timelines within Lucernex/MARS in order to delegate to appropriate party.
• Interface with other departments, jurisdictions, contractors, and field operations to ensure that repairs and completed
• Continually search and propose more economical and efficient ways of handling repairs
• All other duties as assigned

Experience We Look For

• 3+ years’ experience in the construction, maintenance, HVAC, electrical or related trades experience
• Excellent Customer Service
• Ability to multitask
• Experience working with Microsoft Office

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option, and provide your requested accommodation, and position details.