Sr. Facilities Administrator

OpenText; Broomfield (CO); On-site; USD 50,200 - 75,200; Full time

Job summary

OpenText in Colorado is seeking a seasoned Facility Coordinator to join the Facilities Management and Operations team in Broomfield. You will be the first point of contact, ensuring smooth daily office operations, coordinating with IT, HR, and Real Estate, and delivering outstanding guest experiences.

You will manage vendor relations, coordinate services with property management, support ERP workflows (SAP/NetSuite/Ariba), and maintain accurate cost records.

Qualifications

• Minimum 5 years previous experience in office services role / administrative support.
• Excellent verbal/written communication and interpersonal skills.
• Ability to interface with all levels of the organization; strong client service focus.
• Proficiency in MS Office Suite and ability to learn new software quickly.

Responsibilities

• Serve as the primary Facilities point of contact for employees, contractors, vendors, and internal teams.
• Provide reception and front-desk support, including visitor management and phone handling.
• Manage office operations, including supplies, spaces, and conference rooms.
• Coordinate facilities services with vendors and property management; track service requests.

Skills

Office coordination

Customer service

MS Office

SAP

NetSuite

Ariba

CenterStone

Concur

Communication

Visitor management

Education

Associate/Bachelor's degree or equivalent work experience

Tools

SAP

NetSuite

Ariba

CenterStone

Concur

Job description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is seeking a Facility Coordinator to join our Facilities Management and Operations team and support the office functions at our Broomfield, CO

As a vital member of the Facilities Operations team, your focus will be to ensure the office operates effectively and efficiently, service levels are phenomenal, and our guests are received with energy, enthusiasm, and professionalism.

As a first point of contact, you will be an ambassador of our brand and take pride in providing the optimal client experience. This position requires organization, creativity, active listening, and enthusiasm. The right candidate will help us find new ways to impress visitors and our internal staff with unparalleled service.

WHAT THE ROLE OFFERS

• Serve as the primary Facilities point of contact for employees, contractors, vendors, and internal teams including IT, HR, Real Estate, Workplace Programs, Security, and Health & Safety, managing daily site operations, requests, and issues.
• Provide reception and front-desk support, including visitor management, phone handling, employee assistance, mail distribution, courier coordination, and maintaining professional client service standards.
• Manage office operations and workplace services, including maintaining office supplies, kitchen inventory, cleaning standards, common areas, conference rooms, collaboration spaces, and overall site appearance.
• Coordinate facilities services with vendors, landlords, and property management teams, including maintenance requests, service scheduling, vendor relationships, and ensuring building standards are maintained.
• Support financial and administrative processes using ERP systems (SAP, NetSuite, Ariba), including vendor setup, purchase orders, invoice processing, approval workflows, scope of work tracking, and maintaining accurate cost records.
• Maintain facilities databases, documentation, and tracking systems including operating manuals, floor plans, visitor access systems, work orders, seating plans, parking permits, bike lockers, vendor insurance records, and employee facility programs.
• Coordinating employee workplace needs include new hire seating assignments, internal moves, workspace changes, access management, and collaboration with Facilities and IT teams.
• Support health, safety, and security initiatives by participating in safety committees, coordinating evacuation drills, maintaining first aid certification, and promoting a safe workplace environment.
• Plan and support workplace events, meetings, and catering activities, including conference room coordination, event setup and teardown, landlord approvals, and ensuring a high-quality employee experience.
• Identify facility improvement opportunities, resolve operational issues, support special projects, maintain inventory levels, and provide ongoing assistance to the Facilities team to deliver best-in-class workplace operations.

WHAT YOU NEED TO SUCCEED

• Minimum 5 years previous experience in office services role / administrative support
• Possesses excellent verbal/written communication and interpersonal skills
• Ability to interface and communicate with all levels of the organization; Strong client service focus
• Highly proficient in MS Office Suite (Word, Excel, Outlook, Teams) and ability to learn new software quickly and proficiently (SAP, NetSuite, Ariba, CenterStone, Concur).
• Ability to recognize critical items, prioritize accordingly, and execute with decisive action.
• Provide a positive experience to our clients, clients, and employees alike;
• Demonstrated ability to work collaboratively as part of a team and in a team environment.
• Ability to be discreet and handle confidential, sensitive information
• College / University degree/certificate or equivalent work experience is an asset.
• Must demonstrate a desire to embrace learning and take initiative
• Working experience with UPS, FedEx, AIT, and other couriers with domestic and international shipments, including large freight items.
• Some physical labor is required: the ability to lift twenty pounds.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $50,200-$75,200; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.