Sr Expert, ENT Sales

T-MOBILE USA, Inc.; Florida; On-site; USD 58,000 - 104,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Mobile service discounts

Home internet discounts

Job summary

T-Mobile USA, Inc. is seeking a Sr Expert in Enterprise Sales Development for Business to generate qualified leads and set appointments for Enterprise Account Executives in the US market, focusing on organizations with 1,000+ employees.

You'll partner with Marketing and Sales, use Salesforce and other data sources, and drive pipeline through outbound activities, lead qualification, and detailed CRM documentation. High school diploma required; 2 years call center/sales preferred.

Qualifications

• High School Diploma or GED is required.
• Less than 2 years of Call center/sales experience is preferred.
• Strong communication and relationship-building abilities are required.

Responsibilities

• Appointment Generation: Convert marketing leads into qualified appointments using data sources like Salesforce and ZoomInfo.
• Targeted Outreach: Collaborate with field sales to reach key decision-makers and execute outbound activities.
• Lead Qualification: Gather insights on prospects' telecommunications services and current carrier relationships.
• CRM & Feedback: Document activities in the CRM and provide feedback on lead quality and processes.
• Partnership Support: Attend meetings and recap notes, aiding handoffs to Enterprise Account Executives.

Skills

Communication

Client Relationships

Organizational Skills

Self-Motivation

Teamwork

MS Office

Education

High School Diploma/GED

Tools

Salesforce

ZoomInfo

TechTarget

Sales Navigator

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

As a Sr Expert in Enterprise Sales Development at T-Mobile for Business, you'll be at the forefront of lead generation, specializing in delivering Sales Qualified Leads (SQLs) to our enterprise field sales teams. Our Sales Development Program fosters a strategic partnership between Marketing and Sales, dedicated to building a robust pipeline of well-qualified leads for the enterprise sector. In this role, you'll play a crucial part in qualifying leads and setting appointments for our Enterprise Account Executives.

Your primary focus will be identifying key decision-makers within your assigned territory and facilitating successful meetings that lead to sales opportunities. You'll build and nurture relationships with Enterprise Account Executives, serving as a supportive partner in creating connections with potential companies that employ 1,000 or more employees for T-Mobile. Your efforts will be instrumental in driving our growth and success in the enterprise market.

Job Responsibilities

• Appointment Generation: Convert marketing leads from various sources (web, paid media, collateral) into qualified appointments. Leverage high-quality data sources such as Salesforce, ZoomInfo, TechTarget, and Sales Navigator to self-source leads.
• Targeted Outreach: Strategically collaborate with your assigned field sales team to target key influencers and decision-makers. Execute high-volume outbound activities, including calls and emails, focusing on new logos, under-penetrated existing accounts, and churned accounts.
• Lead Qualification: Gather insights on the prospect's current telecommunications services, the number of existing lines with their carrier, and interest in T-Mobile for Business solutions.
• Effective Lead Management: Employ specific Outreach sequences to engage leads by utilizing the provided talking points for calls, email templates, and LinkedIn strategies. Track and document all activities in the CRM system for effective lead management. Provide feedback to Marketing on lead quaility, proceses and performance.
• Partnership Support: Attend scheduled meetings to ensure a smooth handoff to the Enterprise Account Executive, taking detailed recap notes. Report monthly performance to team leaders and actively participate in sales team meetings.

Education and Work Experience

• High School Diploma/GED (Required)
• Less than 2 years Call center/sales experience (Preferred)

Knowledge, Skills and Abilities

• Communication Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Client Relationship Management Ability to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions, understanding client needs, and laying the groundwork for future business opportunties. (Required)
• Organizational Skills Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
• Self-Motivation Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently. (Required)
• Teamwork Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals. (Required)
• Technology Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)

Licenses and Certifications

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): No

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $57,800 - $104,300, inclusive of target incentivesBase Pay Range: $40,460 - $73,010The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.