Sr Expert, ENT Sales

T-Mobile USA; Florida; On-site; USD 40,000 - 104,000; Full time

Job summary

T-Mobile USA is seeking a Sr Expert in Enterprise Sales Development for Business. You will generate qualified appointments, source leads, and work with Enterprise Account Executives to convert opportunities. This role emphasizes CRM-driven outreach and collaboration with Marketing to grow the enterprise portfolio.

You will identify decision-makers at 1,000+ employee companies, leverage data sources like Salesforce and LinkedIn, and contribute to a high-growth sales pipeline within a dynamic team.

Qualifications

• High School Diploma/GED required.
• Less than 2 years call center/sales experience preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Appointment generation from marketing leads into qualified appointments using CRM tools.
• Outbound outreach targeting key influencers and decision-makers for new logos and existing accounts.
• Lead qualification by gathering prospect details and service interest for T-Mobile for Business.
• Document all activities in CRM and provide feedback on lead quality to Marketing.
• Attend meetings to ensure smooth handoffs to Enterprise Account Executives and report performance.

Skills

Communication

Client relationship management

Organizational skills

Self-motivation

Teamwork

Technology proficiency

Education

High school diploma/GED

Tools

Salesforce

ZoomInfo

TechTarget

Sales Navigator

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

As a Sr Expert in Enterprise Sales Development at T-Mobile for Business, you'll be at the forefront of lead generation, specializing in delivering Sales Qualified Leads (SQLs) to our enterprise field sales teams. Our Sales Development Program fosters a strategic partnership between Marketing and Sales, dedicated to building a robust pipeline of well-qualified leads for the enterprise sector. In this role, you'll play a crucial part in qualifying leads and setting appointments for our Enterprise Account Executives.

Your primary focus will be identifying key decision-makers within your assigned territory and facilitating successful meetings that lead to sales opportunities. You'll build and nurture relationships with Enterprise Account Executives, serving as a supportive partner in creating connections with potential companies that employ 1,000 or more employees for T-Mobile. Your efforts will be instrumental in driving our growth and success in the enterprise market.

Job Responsibilities

• Appointment Generation: Convert marketing leads from various sources (web, paid media, collateral) into qualified appointments. Leverage high-quality data sources such as Salesforce, ZoomInfo, TechTarget, and Sales Navigator to self-source leads.
• Targeted Outreach: Strategically collaborate with your assigned field sales team to target key influencers and decision-makers. Execute high-volume outbound activities, including calls and emails, focusing on new logos, under-penetrated existing accounts, and churned accounts.
• Lead Qualification: Gather insights on the prospect's current telecommunications services, the number of existing lines with their carrier, and interest in T-Mobile for Business solutions.
• Effective Lead Management: Employ specific Outreach sequences to engage leads by utilizing the provided talking points for calls, email templates, and LinkedIn strategies. Track and document all activities in the CRM system for effective lead management. Provide feedback to Marketing on lead quaility, proceses and performance.
• Partnership Support: Attend scheduled meetings to ensure a smooth handoff to the Enterprise Account Executive, taking detailed recap notes. Report monthly performance to team leaders and actively participate in sales team meetings.

Education and Work Experience

• High School Diploma/GED (Required)
• Less than 2 years Call center/sales experience (Preferred)

Knowledge, Skills and Abilities

• Communication Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Client Relationship Management Ability to establish and cultivate initial client relationships, including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions, understanding client needs, and laying the groundwork for future business opportunties. (Required)
• Organizational Skills Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
• Self-Motivation Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently. (Required)
• Teamwork Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals. (Required)
• Technology Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)

Licenses and Certifications

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): No

DOT Regulated

• DOT Regulated Position (Yes/No): No
• Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $57,800 - $104,300, inclusive of target incentives

Base Pay Range: $40,460 - $73,010

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ380685dox=1

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one ano