Sr. Epic Cheers Analyst 4248

Tier4 Group; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking healthcare IT team as an Epic Analyst, working fully remote across select states. This role focuses on designing and maintaining Epic applications, providing technical support, and collaborating with cross-functional teams to enhance patient care and operational efficiency. We offer competitive benefits and a supportive team culture.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Minimum 5 years of experience in clinical, business, or healthcare operations.
• Must have an active Epic Cheers certification.

Responsibilities

• Design, build, test, validate, and maintain Epic applications.
• Provide technical consulting and end-user support.
• Manage complex projects with minimal supervision.

Skills

Communication

Problem Solving

Analytical Abilities

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Bachelor’s degree in Engineering

Tools

Epic Cheers

Omnichannel call management systems

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Tier4 Group

Fully Remote in the following states only: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin

Are you looking to join a forward-thinking healthcare IT team dedicated to delivering meaningful solutions across clinical and revenue cycle applications? We are in search of an experienced Epic Analyst who has worked with Cheers. This is an exciting opportunity to work remotely while supporting systems that directly impact patient care and operational efficiency. We offer competitive benefits, professional development resources, and a supportive team culture.

Key Responsibilities:

• Design, build, test, validate, and maintain Epic clinical or revenue cycle applications.
• Provide technical consulting, end-user support, and solutions delivery.
• Lead and mentor fellow analysts on project implementation and best practices.
• Manage complex projects with minimal supervision.
• Collaborate cross-functionally with IT teams, clinical and financial departments, and Epic partners.
• Troubleshoot and resolve application errors and system issues independently.
• Participate in upgrade planning, testing, and implementation.
• Maintain strong relationships with application vendors and stakeholders.
• Assist with Epic Security assignment and template maintenance as needed.
• Provide scheduled on-call coverage and respond to support requests in a timely manner.
• Ensure compliance with internal and external policies, including HIPAA and Joint Commission standards.
• Create clear documentation for all support, issues, and project updates.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or 7+ years of relevant experience in lieu of degree).
• Minimum 5 years of progressive experience in clinical, business, or healthcare operations.
• Must have an active Epic Cheers certification.
• Advanced written and verbal communication skills.
• Strong organizational, problem-solving, and analytical abilities.
• Ability to work independently and manage shifting priorities.
• Experience in Cheers or Omnichannel call management systems is HIGHLY preferred.

Apply Today:

Be part of a mission-driven team using technology to transform healthcare delivery. If you're a self-starter with a passion for healthcare IT, we want to hear from you.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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