Sr Enterprise Architect – PROJECT (DOH8656)

Washington State Department of Health; Washington (District of Columbia); Remote; USD 110,000 - 145,000; Full time

Job summary

The Washington State Department of Health is seeking a Sr Enterprise Architect to lead the design of IT solutions for the 988 Behavioral Health Crisis System. This remote position will require collaboration with multiple stakeholders to enhance public health services in Washington State.

Benefits

Competitive benefits package

Work-life balance prioritization

Remote work flexibility

Qualifications

• Eleven years of professional experience in IT or related fields.
• Experience in enterprise or solution architecture roles.
• Ability to document technical processes and policies.

Responsibilities

• Design and implement technical IT solutions for the crisis system.
• Evaluate and recommend enhancements to existing IT architectures.
• Provide senior-level IT project consultation and strategic guidance.

Skills

Systems analysis

Troubleshooting

Complex problem solving

Communication

Collaboration

Education

Bachelor's degree in Computer Science or related field

Associate degree in Computer Science or related field

Job description

Sr Enterprise Architect – PROJECT (DOH8656) | . page has loaded.

Remote Employment

Remote Only

DOH8656

Department

Dept. of Health

Office of Innovation and Technology (OIT)

Opening Date

06/23/2025

6/30/2025 11:59 PM Pacific

Salary Information

The high end of the salary range, Step M is typically a longevity step

Project position funded through June 30, 2028

Remote/Homebased – This recruitment is open to all Washington residents and those living near the Oregon or Idaho borders and has an in-person/in office expectation of 1-2 days per month for the first 6 months at the DOH office located in Tumwater, WA.

The salary listed does not reflect the upcoming 3% general wage increase effective July 1, 2025.

Sr Enterprise Architect – National 988 Crisis System Project

We’re seeking a skilled and mission-driven Enterprise Architect to join our Executive Office of Innovation and Technology (OIT) and play a pivotal role in implementing the state’s 988 Behavioral Health Crisis System. This is an opportunity to make a meaningful impact by designing innovative IT solutions that enhance behavioral health crisis response and suicide prevention services statewide.

As part of OIT, you’ll work within a dynamic team led by the Chief Technology Officer, collaborating closely with the DOH Project Sponsor, Chief Information Officer, and Project Director. Your expertise will help shape the technical architecture of the Behavioral Health Crisis Continuum (BHCC) ecosystem, ensuring seamless integration of critical systems that serve Washington’s communities.

What You Will Do

As the Sr Enterprise Architect for the 988 Crisis System, you’ll be the domain-level technical authority, guiding the design and implementation of complex IT solutions that support crisis response services. You’ll collaborate with technical and business teams across DOH and the Healthcare Authority to architect secure, reliable, and innovative systems. Your work will directly contribute to improving access to behavioral health services, ensuring operational efficiency, and mitigating risks in a high-impact public health program.

Key Responsibilities

• Design and Implement IT Solutions: Architect and document technical solutions for the 988 system, focusing on call routing, help seeker documentation, resource directories, dispatch, referrals, and data interoperability.
• Evaluate and Enhance Systems: Assess existing IT architectures, identify gaps, and recommend modernizations to meet regulatory, security, and performance standards.
• Provide Strategic Guidance: Offer senior-level consultation on IT projects, ensuring compliance with DOH standards and alignment with 988 program goals.
• Develop Technical Policies: Collaborate with service and business owners to create integration strategies, data security protocols, and investment plans that support the BHCC ecosystem.
• Lead System Integration: Work with vendors, consultants, and state agencies to align systems with business needs, ensuring seamless interoperability across cloud, on-premise, and hybrid environments.
• Conduct Analysis and Planning: Perform cost-benefit and risk analyses, develop high-level system specifications, and guide migrations, deployments, and installations.
• Communicate Effectively: Translate complex technical concepts into clear recommendations for leadership, stakeholders, and non-technical audiences.

What We’re Looking For

We’re looking for a collaborative, innovative, and highly skilled IT professional who thrives in complex, enterprise-level environments. You’re passionate about public health and driven to create solutions that make a difference in people’s lives. With a knack for problem-solving and a commitment to excellence, you can work independently, adapt to evolving priorities, and communicate effectively with diverse stakeholders.

We value all relevant experience, whether paid or unpaid and your diverse experiences can make a difference in this role. To be considered for this position, you must meet one of the required qualification options listed and any additional qualifications included in the required qualifications section. Experience may have been gained concurrently

Required Qualifications

• Option 1:Eleven (11) years of recent professional experience in information technology, performing systems analysis, system maintenance, or troubleshooting/problem resolution.
• Option 2: An associate degree in Computer Science, Information Technology, or a closely related field, plus nine (9) years of recent professional IT experience as described in option 1.
• Option 3: A bachelor’s degree or higher in Computer Science, Information Technology, or a closely related field, plus seven (7) years of recent professional IT experience as described in option 1.

Required Knowledge, Skills, and Experience:

• At least three (3) years in an enterprise or solution architecture role.
• A minimum of five (5) years in enterprise architecture, including:
  • Knowledge in documenting infrastructure, data flows, and business processes using modeling techniques.
  • Skilled in systems engineering and integration across complex hybrid environments (cloud and on-premise).
  • Ability to define and apply system policies, architectural principles, and standards to guide technical decisions.
  • Experience leading or contributing to system integration, including test planning, validation, and reviews for end-to-end functionality.
  • Proficiency in analyzing, configuring, testing, and documenting complex application behaviors, particularly for system interoperability and data integration.

Preferred Qualifications

The qualifications below are what would make you a strong fit for this role. While these aren’t required, having them can help you stand out as a candidate.

• Ability to quickly learn and apply new technologies independently using documentation and online resources.
• Experience designing and implementing cloud-based or hybrid IT solutions in complex, multi-agency environments.
• Proven success on projects with multi-million-dollar scope or statewide impact.
• Expertise in architecting integrated systems involving cloud, on-premise, SaaS, IaaS, and PaaS technologies.
• Direct experience with CRM platforms and SaaS solutions (e.g., Salesforce, Microsoft Dynamics).
• Ability to communicate complex architecture concepts clearly to non-technical audiences.
• Certifications in Cloud Solutions Architecture (Microsoft or AWS) or Business Solution Architecture (COBIT, TOGAF, ITIL).
• Strong organizational and time management skills to handle multiple projects.
• Ability to analyze and solve complex problems in a collaborative, open-concept environment.
• Adaptability to changing business needs and priorities.
• Clear and effective communication with internal and external stakeholders.
• Commitment to producing high-quality work with minimal oversight.
• Sound judgment in making timely decisions that balance quality and impact.

Who We Are

OIT - One Incredible Team!

In the Executive Office of Innovation and Technology (OIT), we’re on a mission to unleash the potential of technology, innovation, data, and informatics for the DOH. We believe in the power of every team member. We're not just a workplace; we're a thriving ecosystem that nurtures individual growth and collective success. As a strategic partner to DOH employees, we cultivate a culture of curiosity, ingenuity, critical thinking, and data-driven decision-making. Our shared goal? Making optimal health a reality for every single person in Washington.

We are the Washington State Department of Health (DOH)

At the Department of Health (DOH), we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement. To learn more about the DOH please visit ourwebsite and connect with us on LinkedIn , Facebook , and ourblog .

Benefits And Lifestyle

We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health .

Conditions of Employment:

You must be prepared, with or without accommodations, to do the following:

• Location and Flexibility:We value work-life balance and offer the convenience of remote work with occasional in-person collaboration opportunities. This is a remote homebased position with an in-person/in office expectation of 1-2 days per month for the first 6 months.
• Onsite work, if requested, will be planned and communicated in advance.
• Sedentary role involving extended computer use in indoor home or office environments.
• Minimal exposure to hazards typical of indoor settings.

Schedule

• May require additional hours to meet deadlines or address urgent system issues.
• Flexible or alternative schedules may be considered with supervisory approval.

Travel Requirements

• Occasional travel to other office locations for project activities.
• Must be legally able to operate a state or privately-owned vehicle or provide alternate transportation for state business.

Tools and Equipment

• Use of standard office equipment, including desk, computer, printer, telephone, and other typical office tools.
• Customer Relations
• Regular collaboration with IT staff, business personnel, vendors, contractors, and stakeholders.
• Requires strong communication and collaboration skills to meet diverse needs effectively.

Other

• DOH campus is a smoke-free, drug-free, alcohol-free, and scent-neutral environment.
• May participate in public health emergency preparedness and response activities.
• Representation: This is a non-union represented position and will be not covered by a collective bargaining agreement.

Application Information:

Click “Apply” to complete your application. Be sure to attach your resume, cover letter, and at least three professional references (supervisor, a peer, and someone you’ve supervised or led (if applicable)). Please don’t include private details like your SSN or birth year.

Be sure to include your years of experience and any tools, software, or applications listed in the qualifications. Please attach your resume, cover letter, references, and DD-214 (if applicable). Do not include personal photos, transcripts, certifications, diplomas, projects, portfolios, or letters of recommendation.

Application Materials

We’re committed to a fair and equitable hiring process. Only materials submitted through the official application will be considered. Emailed resumes or documents won’t be accepted or shared with the hiring manager.

Equity, Diversity, and Inclusion

We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.

Questions and Accommodations

If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Shawnelle Goalder at [e-mail] . For general DOH recruitment questions, email the Talent Acquisition Team at [e-mail] . Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.

Technical Support

Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.

Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504