Sr Enterprise Account Executive

ServiceNow; Charlotte (NC); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading company is seeking a seasoned sales professional to drive new business revenue through strategic account planning and relationship building with state agencies. The role involves collaborating with a broad virtual team to advise on digital transformation and achieving sales targets. The ideal candidate will have extensive experience in enterprise SaaS sales and a strong focus on customer success.

Qualifications

• 10+ years of sales experience, including 5 years in enterprise SaaS sales.
• Experience selling to state and local government customers.

Responsibilities

• Develop relationships with key team members and C-suite personas.
• Oversee client relationship mapping and orchestrate account strategy.
• Drive growth with existing and new logo customers.

Skills

Sales Experience

Relationship Building

AI Integration

Negotiation

Customer Success Focus

Job description

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies, and completing field-based sales activities within a defined set of prospects, territory, or vertical across Texas state agencies.

What you get to do in this role:

• Develop relationships with key team members and C-suite personas within state agencies, cities, and county governments across Houston, Louisiana, and Arkansas.
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading a broad virtual team (Solutions Consultants, Solution Sales Specialists, Customer Success resources, Partners, and Marketing).
• Be a trusted advisor to your customers by understanding their business needs and advising on how ServiceNow can help drive digital transformation across their enterprise estate.
• Identify the right specialist/support resources to bring into a deal at the right time.
• Drive growth with existing and new logo customers.

Qualifications:

• 10+ years of sales experience, including 5 years in enterprise SaaS sales, with experience selling to state and local government customers.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the industry.
• Experience establishing trusted relationships with current and prospective clients.
• Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships.
• Experience achieving sales targets.
• The ability to understand the "bigger picture" around assisting customers with their digital transformation journey.
• Experience promoting a customer success focus in a "win as a team" environment.
• Willingness to travel up to 40%, including industry and ServiceNow events.

Additional Information

Work Personas

We approach our distributed work with flexibility and trust. Work personas (flexible, remote, or required in-office) are assigned based on job nature. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, marital status, veteran status, or any other protected category. Applicants with arrest or conviction records will also be considered in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience. If you require accommodations during the application process, please contact [e-mail].

Export Control Regulations

For positions requiring access to controlled technology, ServiceNow may need export control approval from government authorities. Employment is contingent upon obtaining any necessary export licenses or approvals.

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